Dan D.did an excellent installation. Clean,neat and tidy. Explaining throughout his visit .Helped updating my phone to the new WiFi code. Gave me information on other products available from quicklin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Quickline’s vision is to become the region’s best-loved broadband provider, delivering “proper helpful broadband” that keeps communities, businesses and families connected. Quickline is one of the UK’s fastest-growing broadband providers, dedicated to delivering rapid, reliable connectivity to rural communities across Yorkshire and Lincolnshire. As one of the UK Government’s biggest regional Project Gigabit delivery partners, Quickline is playing a leading role in closing the digital divide that exists between urban and rural areas, bringing gigabit-capable broadband to places that have traditionally been overlooked by major network operators. Founded in Yorkshire, Quickline understands the unique challenges faced by rural communities and is committed to ensuring that where people live does not limit their access to fast, dependable internet. The company is investing heavily in next-generation full fibre and fixed wireless technology to connect homes and businesses across some of the most remote parts of the region. Beyond delivering broadband, Quickline is passionate about creating positive social impact. The company supports local communities through digital inclusion initiatives, skills and education programmes, and partnerships that help people make the most of being connected. Quickline also creates jobs, apprenticeships and training opportunities, helping to drive economic growth across the areas it serves. With a focus on exceptional customer service, local expertise and community engagement, Quickline is committed to providing a broadband experience that is simple, reliable and genuinely helpful. By combining cutting-edge technology with a people-first approach, Quickline is helping to build a more connected future for Yorkshire and Lincolnshire.
Written by the company
Albion Mills, The Mill House, Albion Lane, HU10 6DN, Willerby, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Carl Conway was very good and did a great job.
Stan S was brilliant he went above & beyond finishing a job which wasn’t even his, thank you.
The cable was fitted almost immediately, the agreement was reached.
A quick call and an early slot for install was agreed by the helpful and pleasant assistant.
The connection and install was a week later. The install engineer ( Josh. R ) was very neat and efficient. Helpfully, he discussed my needs and was very considerate of the surroundings. Above and beyond really.
Everything is working well and my broadband speed is a revelation after phone line speeds from my previous installation.
The only downside was converting the myriad of linked devices to the new broadband..
Our installer Kyle Twell was awesome, super helpful, good ideas to help us, super clean worker, nothing was a problem, an absolute credit to your company
From initial meeting with Paul to installation with James B things went very smoothly and I’m very happy with the service I have received
Very straight forward. The guy that fitted the wires outside made a neat job, Dan came on a different day and fitted in our fibre system and also made a good job. Very accommodating and friendly.
Harrison S
What a lovely polite young man.
He arrived on time and was so cheerful the moment her walked into our house . very pleased with his work he was respectful and kept all area clean as he worked
He’s very knowledgeable and able to answer all our questions, making us very confident he knew his ‘stuff ‘
Harrison explained everything to us before he left, ensuring we were happy with the service. We would recommend him to any of our family and friends he’s an asset to your team
I just spoke to a lady named Nicola who was extremely helpful in getting me set up with broadband through quickline. She answered all the questions I had and put my mind at rest. Superstar give the girl a raise! 😂
Paul explained things very clearly and was not forcing a sale upon us. We are recommending him to our neighbours
On Sept. 4th quickline came to complete the Internet installation. Half an hour prior to arrival I got a call to let me know the engineer would arrive. Stan the engineer arrived, being of an inquisitive I asked Stan if I could watch, no problem. From start to finish Stan told me and explained what each phase of the installation consisted of from start to finish. Finally giving me guidance on matching items to the new Internet. I found Stan a really pleasant guy who showed great patience explaining everything. Thank you for a very professional operation and a special thanks to Stan.
Josh.R
Was very helpful and made the work tidy and answered any of the questions
Nice guy, tidy installation, left it all clean and working.
Engineer arrived on time. Friendly, tidy quick install. Connected tv before he left. Super experience.
After initial issues with connectivity Kyle came out and diagnosed the problem and replaced the ONU and the router and now it all works fine
The administrative side of this was not perfect. I received a text message the day before the install giving a 5 hour window beginning at noon. Having rearranged my day to accommodate this, i returned home at 11.10am to find that I had missed the engineer.
Courtney at the help centre was incredibly helpful and was able to rebook the install for later the same day. From that point onwards, all was excellent.
The installers (Bobby and Shaun D) were professional, courteous and efficient. The new setup is speedy and (so far) reliable. The teenagers are delighted to have high speed Internet again.
Excellent install from Dan D, who was professional, friendly, efficient and did a lovely, tidy job, even though our house didn't make for the easiest installation for him! I'd highly recommend Quickline and if you get Dan you'll certainly be in good hands.
Had a problem with the broadband not working.
Really easy to get help from Quickline
Had someone out to look at it the next day
Alvin was on time and fixed the problem quickly and explained everything to me in simple terms.
Very happy with the service well done Quickline.
Craig was brilliant, he worked hard in difficult weather to get the job done.
Had a problem to start with regarding a blockage under the footpath to push the cable through, so Wuickline had to obtain a permit from local council to access under the footpath. All sorted efficiently. Installers on the day were friendly, helpful, cleared up after drilling through wall and showed me how to connect all IT equipment. Now receiving over 500 download speed compare with 17 from previous fibre supplier. Definitely a 5 star experience.
Great service from Quickline’s Steven MacDonald. Very polite young man!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.