: We visited JYSK Taastrup today to buy items for our new house, and we had an excellent experience thanks to Natasha. She was incredibly supportive, patient, and professional throughout... See more
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Had an order that never left the warehouse, customer service straight away was able to fix the issue and look after us. So helpful!
Company replied
I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more
Company replied
Excellent service! The delivery team was very helpful and carried all the furniture up to the first floor. I really appreciated their assistance
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Company details
Written by the company
JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!
Om JYSK
Written by the company
Contact info
Sødalsparken 18, 8220, Brabrand, Denmark
- +45 70808190
- kundeservice@jysk.com
- www.jysk.dk
4.3
Excellent
49k reviews
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Excellent service
Excellent service! The delivery team was very helpful and carried all the furniture up to the first floor. I really appreciated their assistance
22 July 2026
Reply from JYSK Danmark
Hi Paula,
Thank you for your wonderful review! 🌟😊
We’re delighted to hear that you were happy with our service and that the delivery team was so helpful 🙌📦
It’s great to know they were able to assist by carrying the furniture up to the first floor. We always strive to provide the best possible experience, and your kind words mean a lot to us 💙✨
Thank you for sharing your experience with us. We hope you enjoy your new furniture and look forward to welcoming you back to JYSK soon! 🛍️😊
// Annesofie - JYSK Customer Service
Anwar offered amazing service
Anwar offered amazing service! So friendly. Thank you so much!
21 July 2026
Unprompted review
Reply from JYSK Danmark
Hej Samuel
Thank you so much for your wonderful review! 😊
We're delighted to hear that Anwar provided you with amazing service and made such a positive impression with his friendly and helpful approach.
We truly appreciate you taking the time to share your experience, and we'll be sure to pass your kind words on to Anwar.
We look forward to welcoming you back again soon!
// Cecilie, JYSK Kundeservice
Reply from JYSK Danmark
Hi Peter,
Thank you for your wonderful review! 🌟😊
We’re delighted to hear that you had a perfect, prompt, and timely online shopping and Click & Collect experience with us 🙌🛍️
Thank you for sharing your experience with us 💙
We hope to welcome you back to JYSK again soon! ✨
// Annesofie - JYSK Customer Service
Reply from JYSK Danmark
Hi Vanessa,
We are sorry to hear about the delay in your delivery. We understand that changes to a planned delivery can be inconvenient, even when you are informed in advance.
We appreciate your patience and feedback, and we will continue to work on providing a smooth and reliable delivery experience for our customers.
//Huyen - JYSK Kundeservice
Staff are very polite and helping
Staff are very polite and helping. I had to return the items I bought and did not have any issue in doing so.
14 July 2026
Reply from JYSK Danmark
Hi Kissia,
Thank you for your lovely review! 🌟
We’re delighted to hear that you found our staff polite and helpful 😊🙌
It’s also great to know that your return process was smooth and hassle-free. We always strive to make things as easy as possible for our customers 💙
Thank you for sharing your experience with us. We hope to welcome you back to JYSK again soon! 🛍️✨
// Annesofie - JYSK Customer Service
Had an order that never left the…
Had an order that never left the warehouse, customer service straight away was able to fix the issue and look after us. So helpful!
18 July 2026
Reply from JYSK Danmark
Hi Melissa
Thank you so much for your kind review!
We're sorry to hear that there was an issue with your order initially, but we're delighted that our Customer Service team was able to resolve it quickly and take good care of you.
Your feedback means a lot to us, and we're glad we could turn the experience around for you. We hope to have the pleasure of assisting you again in the future.
// Cecilie, JYSK Customer service
Varen er flotte
Varen er flotte, og god kvalitet, det er jeg glad for. Plus meg hurtig levering😊
16 July 2026
Reply from JYSK Danmark
Hej Marlyn
Tusind tak for din anmeldelse 😊
Det glæder os rigtig meget at høre, at du er tilfreds med varernes kvalitet, og at de lever op til dine forventninger. Det er også dejligt at høre, at du oplevede en meget hurtig levering. 😊
Tak fordi du tog dig tid til at dele din oplevelse med os.
Hav en rigtig dejlig dag!
// Anne – JYSK Kundeservice
the courier is rude
15 July 2026
Reply from JYSK Danmark
Hi Alex
Thank you for your review.
We are sorry to hear that you had a negative experience with the courier. We understand how important it is that our customers are treated with courtesy and respect throughout the entire delivery process.
This is certainly not the experience we want to provide, and we apologize for the disappointment this has caused.
We would very much like to look into this further. Please feel free to contact us on +45 70 80 81 90, so we can learn more about what happened and investigate the matter.
Have a good day.
// Anne – JYSK Customer Service
Terrible quality, worse customer service - Wakefield
Purchased a garden furniture set in the Wakefield store, got home to put the set together and none of the pieces actually fit together. Had to make another journey back to the store to take it back and replace it.
The new set was damaged but still put it together hoping for a replacement part, sent an email to JYSK customer service, after nearly a month I finally got a response telling me to contact the store. I emailed the Wakefield store directly and not heard anything back either. Really poor from start to finish and having to just accept the fact that I have a damaged part on the set. Would never buy anything from this company again
4 June 2026
Unprompted review
Reply from JYSK Danmark
Hi Danny
Thank you for your review.
You submitted a review for JYSK Denmark. We have therefore reported it so that it finds the right place.
We hope you receive the assistance you need.
You can reach our customer service here:
https://jysk.co.uk/
Have a nice day.
// Anne JYSK Customer Service Denmark
Great price drops and good service
Love dealing with Jysk- their promotions are very real and the price drops are amazing. Delivery is always on time and easy as well.
30 March 2026
Reply from JYSK Danmark
Hi Sara,
Thank you for your wonderful review! 🌟💙
We’re delighted to hear that you enjoy shopping with JYSK and that you find our promotions and price reductions genuinely worthwhile 😊🛍️
It’s also great to know that your deliveries have consistently been on time and hassle-free 📦✨
Thank you for sharing your experience with us – it truly means a lot 💙
We look forward to welcoming you back to JYSK soon! 😊
// Annesofie - JYSK Customer Service
Canceled delivery without notice.
Canceled delivery without notice.
I expected a delivery from them so I stayed at home to wait.
The delivery was canceled without my notice and no communication was made,very unserious people!🚮🚮.
What does it take you to communicate to your clients earlier about cancellation so they can plan their day well?!
It's a shame that I had to first call you to find out about the cancellation!
Poor customer care!
14 July 2026
Unprompted review
Reply from JYSK Danmark
Hi Samalee
Thank you for your review.
We are very sorry to hear about your experience. We completely understand your frustration when you set aside time to wait for a delivery, only to find out that it had been cancelled without any prior notice.
It is certainly not the experience we want our customers to have. We agree that when a delivery cannot be completed as planned, our customers should be informed as soon as possible so they have the opportunity to adjust their plans.
We also understand how disappointing it must have been to learn about the cancellation only after contacting us yourself. We sincerely apologize for the inconvenience and the lack of communication.
We would very much like to look into your case further. Please feel free to contact us on +45 70 80 81 90, so we can investigate what happened and assist you further.
Thank you for taking the time to share your feedback with us.
Have a good day.
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hi Bhim
Thank you for your review.
We are sorry to hear that one of the products arrived with a scratch. We understand that this is disappointing, especially when you expect to receive your item in perfect condition.
This is certainly not the experience we want for our customers, and we apologize for the inconvenience caused.
Thank you for taking the time to share your experience with us.
Have a great day.
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hej
Tusind tak for din anmeldelse 😊
Det glæder os rigtig meget at høre, at du har fundet nogle gode tilbud hos os. Vi arbejder hver dag på at tilbyde vores kunder god kvalitet til attraktive priser, så det er dejligt at høre, at du har haft en god oplevelse.
Tak fordi du tog dig tid til at dele din oplevelse med os.
Hav en rigtig dejlig dag!
// Anne – JYSK Kundeservice
Reply from JYSK Danmark
Hi Sanu
Thank you very much for your review!
We're happy to hear that you experienced good service 👍
Have a nice day.
//Mette - JYSK Customer Service.
Reply from JYSK Danmark
Hi Nicolas
Thank you for your review.
We are sorry to hear that your furniture arrived damaged. This is certainly not the experience we want our customers to have, and we sincerely apologize for the inconvenience.
We would like to help you resolve this. Please contact our Customer Service team with your order number and, if possible, photos of the damage, so we can review your case and assist you with a replacement.
Have a great day.
// Anne - JYSK Customer Service
Reply from JYSK Danmark
Hej Hanne
Tusind tak for din anmeldelse!
Det er dejligt at høre, at du oplevede god service 👍
Du ønskes en god dag.
//Mette - JYSK kundeservice.
Reply from JYSK Danmark
Hi Seyed,
Thank you very much for your review! We're delighted to hear that you experienced fast service and quick responses from our team.
We truly appreciate your feedback and hope to have the pleasure of assisting you again soon.
// Cecilie, JYSK Kundeservice
Waited for 11min first in line
Waited for 11min first in line. Two people at the cashiers, but both busy. Probably doesn't happen often, but I was in a hurry and wanted to do the in store pickup to be faster in and out. Came in the morning early as well hoping it would be quiet.
9 July 2026
Reply from JYSK Danmark
Hej Yolandi
Thank you for your review.
We're sorry to hear that you experienced a long wait when collecting your order 🙏
We understand that this is especially disappointing when you've chosen in-store pickup to make your visit quicker and more convenient.
Thank you for sharing your experience with us.
Your feedback is important and helps us improve.
Have a nice day.
//Mette - JYSK Customer Service.
Chairs are perfect
Chairs are perfect! Arrived in great condition, on time and easy to assemble. The whole process was easy.
7 July 2026
Reply from JYSK Danmark
Hi Gerard,
Thank you for your wonderful review! 🌟
We’re delighted to hear that you’re happy with your chairs and that they arrived on time, in great condition, and were easy to assemble 😊🪑
It’s also great to know that the whole process was smooth and easy from start to finish 🙌
Thank you for sharing your experience with us 💙
We hope to welcome you back to JYSK again soon! 🛍️✨
// Annesofie - JYSK Customer Service
Finnish Jysk takes me to this danish…
Finnish Jysk takes me to this danish review site. Problems on their end. Do not recommend.
9 July 2026
Unprompted review
Reply from JYSK Danmark
Hi Sam
Thank you for your review.
You submitted a review for JYSK Denmark. We have therefore reported it so that it finds the right place.
We hope you receive the assistance you need.
You can reach our customer service here:
JYSK.fi
Have a nice day.
//Mette - JYSK Customer Service Denmark
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