Had a great experience with the website! Ordered 4 dining chairs and when I received them one of the chairs had a little bit of extra fabric on the back. It wasn’t anything very bad, but I reached ou... See more
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Bought a beautiful rattan dining table with matching chairs the table arrived with a small crack on the inside leg. Nimara gave me a fair compensation to have it fixed myself the customer service... See more
Company replied
Terrible service and misleading stock info On the product (couch) I ordered, there was no mention of it not being in stock. The stated delivery time was 5-8 working days. After this time elapsed,... See more
Delivery service can be improved. Delivery man was given wrong address so I spent almost an hour guiding him then I had to drive to his location so that he can drive to my location. Otherwise products... See more
Company replied
Company details
Written by the company
Nimara.dk - Dit online møbel varehus på 24.000 m2. Kæmpe udvalg af møbler til markedets laveste priser! ✓ 100% prisgaranti ✓ 1-2 dages levering ✓ Lagerførende på alle møbler i sortiment.
Contact info
Kroghs Park 82, 5220, Odense SØ, Denmark
- 71 99 38 80
- kontakt@nimara.dk
- nimara.dk
3.9
Great
13k reviews
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Had a great experience with the…
Had a great experience with the website! Ordered 4 dining chairs and when I received them one of the chairs had a little bit of extra fabric on the back. It wasn’t anything very bad, but I reached out to customer service. They responded almost immediately and sent me an additional replacement chair for the faulty one. Such great customer service - they resolved this quickly and really efficiently. :)
Also, the chairs themselves are very high quality, nice design and overall a great product. Will definitely buy again!
1 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I ordered a wardrobe
I ordered a wardrobe, damn, it's the itchiest wardrobe in the world. I saw how thin the walls and everything else are, and how poorly made the parts are. It's terrible! I tried to do everything carefully, but when you start inserting shelves, the wardrobe expands a little and bursts on the other side. I don't recommend this product. Unfortunately, you can't attach a photo here.
28 August 2026
Unprompted review
Reply from Nimara.dk
Hi Sofiia,
Thank you for your review.
We are very sorry to hear that the wardrobe did not meet your expectations and that you have experienced issues during assembly.
We have not received any previous contact regarding the problems you describe, but we would be happy to look into the matter and help you find a solution. Please feel free to contact our customer service with your order details and any available documentation.
Kind regards
Mathilde
Nimara.dk
Delivery service can be improved
Delivery service can be improved. Delivery man was given wrong address so I spent almost an hour guiding him then I had to drive to his location so that he can drive to my location. Otherwise products are amazing
14 August 2026
Reply from Nimara.dk
Hi Zahra,
Thank you for your review and for sharing your experience with us. We’re very happy to hear that you found the products amazing, but we’re sorry about the inconvenience caused by the incorrect delivery address. We understand how frustrating it must have been to spend extra time guiding the driver and driving to meet him. We appreciate your feedback and will take it into account as we work to improve our delivery service.
Kind regards,
Mathilde
Nimara
Delivery issues
Terrible service and misleading stock info
On the product (couch) I ordered, there was no mention of it not being in stock. The stated delivery time was 5-8 working days. After this time elapsed, there was still 0 communication from their side.
I tried to reach customer service multiple times, but they don't answer the phone, and emails are only answered by useless AI bots with zero concrete information. Completely unprofessional. I have cancelled my order by law, which immediately got answered by a person. Will take my business elsewhere. Avoid!
27 August 2026
Unprompted review
Bought a beautiful rattan dining table…
Bought a beautiful rattan dining table with
matching chairs the table arrived with a small crack on the inside leg.
Nimara gave me a fair compensation to have it fixed myself the customer service team were very helpful and could have not been nicer
I would buy from Nimara again as they have beautiful and unusual product.
Thanks, Michael Eason
27 August 2026
Unprompted review
Reply from Nimara.dk
Hi Michael,
Thank you so much for your wonderful and detailed review! We’re very happy to hear that you love your rattan dining table and matching chairs, and that our customer service team was able to find a good solution for the small crack. It means a lot to us that you would choose Nimara again!
Kind regards,
Mathilde
Nimara
Reply from Nimara.dk
Hi Jovana,
Thank you very much for your review. We’re happy to hear that you were satisfied with our delivery service.
Best regards
Mathilde
Nimara.dk
Great table
+very quick delivery
+quality lives up to expectations
+fast customer support
10 August 2026
Reply from Nimara.dk
Hi Paulius,
Thank you very much for your great review. We’re happy to hear that you’re satisfied with the table, the fast delivery, the quality, and our customer support.
Best regards
Mathilde
Nimara.dk
Very good quality products for the price
12 August 2026
Unprompted review
Reply from Nimara.dk
Hi Diana,
Thank you very much for your review. We’re very happy to hear that you’re satisfied with the quality of our products and feel they offer good value for the price.
Best regards
Mathilde
Nimara.dk
Super good experience
Super good experience! I’m so happy with my new couch!
1 August 2026
Unprompted review
Reply from Nimara.dk
Hello,
Thank you for sharing your experience.
We’re very happy to hear that you love your new couch and are pleased with your purchase.
Best regards
Mathilde
Nimara.dk
Mistakes can happen but….
Mistakes can happen, but Nimara have had three seperate chances from me and every time they have delayed orders, damaged or missing items and terrible customer service (which is a choice)!
For a Danish company I’m surprised at how bad they truly are multiple times. I’ve done my best with them truly but now I’m missing items with no refund and I’m getting replies but irrelevant to my missing order! Will be claiming through NETS and escalating a complaint.
8 August 2026
Reply from Nimara.dk
Hi Oliver,
Thank you for your review.
We are very sorry to hear about your experience and the frustration you have had with your orders and our customer service.
Unfortunately, we cannot see which order this concerns based on the information available here, and therefore we are unable to investigate the specific case.
We would very much like to help resolve this for you. Please contact our customer service with your order number, and we will look into the matter further.
Kind regards
Mathilde
Nimara.dk
Delivery delays
I ordered a shoe storage item as it clearly stated 1-3 days delivery - today is day 3 and the item hasn’t even been dispatched. The AI email response said it’s sorry and that there’s an issue with the supplier - I need this thing by 10am on Monday 10 August! Why say something is in stock and will take 1-3 days - and if there is some excuse for it then send the customer an email informing them and giving them an option to cancel - it’s honestly just so simple to offer basic customer service
5 August 2026
Unprompted review
Reply from Nimara.dk
Hi Megan,
Thank you for your review.
We are very sorry that your order was not dispatched within the expected timeframe and that you did not receive a clear update beforehand. We understand that this is especially frustrating when you needed the item by a specific date.
We can see that your order has now been dispatched and is on its way to you. We hope it arrives in time and that you will be happy with your purchase.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hi Vadims,
Thank you for your review.
We are happy to hear that you had a good experience with us.
We appreciate your feedback and hope you will enjoy your purchase.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hello Inaganti,
Thank you for your review.
We are pleased to hear that you are satisfied with the product and the quick delivery.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hej,
Tak for din anmeldelse.
Vi beklager meget, at din oplevelse ikke har levet op til dine forventninger.
Vi vil meget gerne høre mere om, hvad der er gået galt, så vi kan se nærmere på sagen og hjælpe dig bedst muligt. Du er derfor meget velkommen til at kontakte vores kundeservice.
Med venlig hilsen
Nimara.dk
We were missing one part of the table…
We were missing one part of the table as there was some mistake with the warehouse but it was sorted out kn the same day and we get it after 2-3 days. So far really happy
1 July 2026
Unprompted review
Reply from Nimara.dk
Hello
Thank you very much for your review. We are sorry that a part of the table was initially missing, but we are pleased that our team resolved the issue the same day and that the replacement arrived shortly afterwards. We hope you will continue to enjoy your new table.
Kind regards
Nimara.dk
Reply from Nimara.dk
Hello Jack
Thank you very much for your review. We are pleased to hear that you experienced professional service and that everything went smoothly.
Kind regards
Nimara.dk
⭐️⭐️⭐️⭐️⭐️
I bought sofa, table and chairs from Nimara already and I am super happy with it. Quality is good and furniture is just simply beautiful. I can honestly recommend it to anyone searching for nice and affordable stuff 😊
2 July 2026
Reply from Nimara.dk
Hej Paulina
Thank you very much for your lovely review. We are pleased to hear that you are happy with your sofa, table and chairs, and that both the quality and design have met your expectations.
Thank you for your recommendation 😊
Kind regards
Nimara.dk
Reply from Nimara.dk
Hej Gouvar
Mange tak for din anmeldelse. Det glæder os at høre, at du har haft en god oplevelse med vores service.
Med venlig hilsen
Nimara.dk
The delivery took too long
The delivery took too long, from the order day. Other than that I had no issues.
23 June 2026
Reply from Nimara.dk
Hi Nika
Thank you for your review. We are sorry that the delivery took longer than expected, but we are pleased to hear that everything else went smoothly.
Med venlig hilsen
Nimara.dk
The product was in good quality and…
The product was in good quality and nice. But I had issues with shipping as they sent me wrong pieces for the table and that was not so pleasant.
6 July 2026
Unprompted review
Reply from Nimara.dk
Hi Amir
Thank you for your review. We are pleased to hear that you are satisfied with the quality and appearance of the product. We are sorry that you received the wrong table parts and understand that this caused inconvenience.
Kind regards
Nimara.dk
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