Nimara Reviews 

4,191
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Website easy to use, easy to order and pay - also PayPal x4 available for those that are interested. Chairs arrived with minimal hassle, well packaged and being able to track them online. C... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the dining room chairs: the price, the quality, the design are amazing. BUT be ready to wait: I ordered 4 chairs and now after 3 months I finally received 2 out of 4.. another 2... See more

Company replied

Rated 1 out of 5 stars

Time of shipping is not normal… 11 April I bought two chairs and finally they are sending them 30th of June. Let s see the date I receive them…. Customer service is IA… not good either

Company replied

Rated 5 out of 5 stars

I was in contact with Nimara to see if it was possible to get delivered to Belgium. The person at Nimara, was very helpful and reactive to my emails. However, in the end it wasn’t possible. Lucki... See more

Company details

  1. Home Furniture Shop

Written by the company

Nimara.fr - Votre magasin de meubles en ligne sur 20 000 m2. Vaste sélection de meubles aux prix les plus bas du marché ! ✓ 100% garantie de prix ✓ 1-2 jours de livraison ✓ En stock sur tous les meubles de la gamme.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4k reviews

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3.6

All reviews

(4,191)

2,281 reviews in the last 12 months

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Rated 1 out of 5 stars

Time of shipping is not normal… 11…

Time of shipping is not normal… 11 April I bought two chairs and finally they are sending them 30th of June. Let s see the date I receive them…. Customer service is IA… not good either

30 June 2026
Nimara logo

Reply from Nimara

Hello,

Thank you for your review.

We are sorry that the waiting time felt too long and that your experience with our customer service was not satisfactory.

The chairs you ordered were a pre-order item, with delivery planned for week 27. This information was shown when placing the order on our website. The transport time starts once the item is available and dispatched.

We understand your frustration and remain available by email if you need any further information about the delivery.

Rated 5 out of 5 stars

Great in every way

Website easy to use, easy to order and pay - also PayPal x4 available for those that are interested.

Chairs arrived with minimal hassle, well packaged and being able to track them online.

Chairs themselves are absolutely brilliant, matched perfectly our expectations.
Ways to put together, extremely comfy and at a very good price we felt.

All in all can’t recommend enough 👍 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

20 May 2026
Unprompted review
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Reply from Nimara

Hello,

Thank you very much for your detailed and positive review.

We are delighted to hear that your ordering experience went smoothly, that the chairs arrived well packaged, and that you were able to track the delivery easily.

We are also very pleased that the chairs met your expectations in terms of comfort, quality, assembly and price.

Thank you again for your trust and recommendation.

Kind regards,
The Nimara team

Rated 1 out of 5 stars

Terrible experience with Nimara

Terrible experience with Nimara.

I ordered chairs over two weeks ago, and they still haven’t arrived. The website stated delivery would take 2–5 working days, but it has now been well beyond that timeframe with no update whatsoever.

The order status has not changed, and I have received no meaningful communication about the delay. To make matters worse, the AI assistant is unhelpful, and when I finally contacted customer service, I did not receive a response.

As a customer, I expect clear communication and timely updates, especially when there are delays. Instead, I have been left completely in the dark, wondering whether my order has even been processed or dispatched.

This has been a very frustrating and unprofessional experience. Based on my experience, I would absolutely not recommend Nimara.

5 June 2026
Unprompted review
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Reply from Nimara

Bonjour Alper,

Nous sommes désolés pour cette expérience et pour le manque de clarté concernant le suivi de votre commande.

Votre commande nous avait malheureusement été retournée par le transporteur, sans que nous ayons reçu d’informations précises sur la raison du retour.

Suite à votre échange avec notre service client, nous avons mis en place une procédure de réexpédition. Votre commande a bien été réexpédiée jeudi dernier et le colis est actuellement en cours d’acheminement avec DHL.

Nous comprenons que cette situation ait été frustrante et vous prions de nous excuser pour le délai occasionné.

Cordialement,
L’équipe Nimara

Rated 1 out of 5 stars

Ordered 32 days ago

Ordered 14 days ago. Nothing so far! When you have a question you get a stupid AI who doesn't understand anything. Delay, no problem, but totally not inform your customer .... deadly for any company! I see now ther is any action ....
Nous sommes le 19 mai. Malgré toutes ces belles promesses, toujours pas de table !!! Impossible d'avoir un contact avec quelqu'un d'autre qu'un ordinateur doté d'IA. Tout ça, c'est bien beau, mais je veux juste une table... Ça ne devrait quand même pas être si difficile en 2026 ?

29 April 2026
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Reply from Nimara

Bonjour,

Merci pour votre retour. Nous sommes sincèrement désolés que vous n’ayez toujours rien reçu après 14 jours et que les informations concernant votre commande n’aient pas été suffisamment claires. Nous comprenons parfaitement votre frustration face au manque de communication et à une réponse automatique qui n’a pas répondu à vos attentes. Votre remarque est prise en compte afin d’améliorer le suivi des commandes et la qualité de notre service client.

Cordialement,
Nimara.fr

Rated 2 out of 5 stars

Incomplet delivery of items

I order a cabinet last February 1st week, 4 door. They send incomplete item. I onlt received 1 box. As per the tracking no. They send 3 box. I even ask the forwarding company. They told mo, only 1 box your company sent them.
I send email and there's no answer

30 March 2026
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Reply from Nimara

Hello,

Thank you for your review. We apologize for the incomplete delivery and the lack of response to your email. We understand your frustration with this situation.

Kind regards
Nimara.dk

Rated 1 out of 5 stars

Not meet my expectations at all

Not meet my expectations at all

30 March 2026
Nimara logo

Reply from Nimara

Hello,

Thank you for your review. We're sorry to hear that it did not meet your expectations.

Kind regards
Nimara.dk

Rated 2 out of 5 stars

Completely disappointed after the second purchase

First purchase on Nimara: all went well, the product had to be manufactured so I was told delivery week 2 (I ordered early december). Closer to the time, I got an email and updates. The table I ordered is incredible, quality is amazing and it looks so great, I was so happy. I ordered some chairs and a shelf early january and to this day I have no feedback. I was told delivery week 4 for the chairs and I have no news. I sent email to the local customer service asking if I was going to receive my full order week 15 as the shelf seem to be available only week 15. Also sent an email to the danish customer service, as I think this is where the company is based. I have no news about my order which was a bit more than 300 euros. Week 15 is in 2 weeks, no updates, no nothing.
They just lost a customer. Regardless of when I will have my order, I will not order there again and it is a shame because I was so happy the first time. But in 2026, not being able to reply and communicate with customers when there is a dedicate contact address for it, is just unacceptable. People put savings into your business and you should honore it.

6 January 2026
Unprompted review
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Reply from Nimara

Hello,

We’re sorry to hear about your experience and the lack of communication regarding your second order. I can see that your order is a pre-order. I apologize if this wasn’t made clear at check-out.

Best regards
Nimara.dk

Rated 1 out of 5 stars

Ordered a table

Ordered a table, and after more than 2 weeks still no news on the delivery date. Order is 'in preparation' without any news.

19 March 2026
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Reply from Nimara

Hello Angelo,

we’re sorry to hear that you have not received any update on your order yet. This is not the experience we aim to provide. Please contact us with your order details so we can check the status and update you as soon as possible.

Kind regards
Nimara.dk

Rated 1 out of 5 stars

ordered chairs never shipped, no customer service

We ordered chairs and they would be delivered with 3 working days, its been 3 weeks now and they havent even shipped them. their customer service is an annoying AI agent that doesn't do anything. theri customer service number says something in danish and then the connection gets interrupted. don't order from this shop!

5 February 2026
Unprompted review
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Reply from Nimara

Hello,

Thank you for your review. We are sorry to hear that your order has not yet been shipped and that you have not received the support you expected.

Kind regards,
Nimara.dk

Rated 5 out of 5 stars

I am very happy with the dining room…

I am very happy with the dining room chairs: the price, the quality, the design are amazing. BUT be ready to wait: I ordered 4 chairs and now after 3 months I finally received 2 out of 4.. another 2 are still on the way. Also, company does not give deliver updates, and e-mails are responded only by artificial inteligence.

If you have time and patience: go ahead, the product is very good price and quality !

9 February 2026
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Reply from Nimara

Hello,

Thank you for your honest review. We are pleased to hear that you are happy with the design, quality, and price of the dining room chairs.

At the same time, we understand that the long delivery time and lack of updates can be frustrating. Your feedback regarding communication and delivery updates is noted and helps us improve.

Best regards,
Nimara.dk

Rated 1 out of 5 stars

Scam? If you order, pay it with refund possibility

26/11/20225 : order done
26/11/2025: order payed
12/01/2026: ask information about the delivery of my order by "shop" as asked by Nimara.
->No answer from Nimara
16/01/2026: email sent to mirel-nimara.dk
->No answer from Nimara
26/01/2026: Negative review written on TrustPilot.fr
-> answer from Nimara "the order will be sent on week7" even if half of my order is on stock since december 2025
12/02/2026 : No information from Nimara even if 4 of my products are on stock for the last 2 months and the other 4 products were on stock last week
-> ask a refund from Paypal as I'm now sure I won't receive my products after 2.5 months

26 November 2025
Unprompted review
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Reply from Nimara

Hello,

Thank you for your review. We are sorry to hear about the long delay and that you have not received updates regarding your order.

Kind regards,
Nimara.dk

Rated 1 out of 5 stars

Scam company

It’s a scam.

I haven’t received my order and they’re keeping my money.

They don’t even respond to my emails.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, great quality, arrived quicker than expected and competitive pricing. First time shopper at Nimara but would shop there again

12 January 2026
Unprompted review
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Reply from Nimara

Hello,

thank you for your positive feedback. We’re pleased to hear that ordering was easy, the quality met your expectations, and that the delivery was quicker than expected. It’s great to know you would shop with us again.

Kind regards
Nimarahome.de

Rated 5 out of 5 stars

Great prices

Great prices, great service!

31 October 2025
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Reply from Nimara

Hello Loana,

Thank you for your review! We’re happy to hear that you’re satisfied with both our prices and our service.

Kind regards
Nimara.fr

Rated 5 out of 5 stars

Good purchase

Delivery was on time and the product was also good. I ordered 2 chair and may be planning to order more

12 November 2025
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Reply from Nimara

Hello,

Thank you for your review! We're happy to hear that the delivery was on time and that you're satisfied with the chairs. It's great that you're considering ordering more.

Best regards,
Nimara.fr

Rated 5 out of 5 stars

Thanks.

Very fast. When I get the chairs I will give more details.

30 October 2025
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Reply from Nimara

Hello Violeta,

Thank you for your feedback! We’re glad to hear that the delivery was fast and look forward to hearing your thoughts once you’ve received the chairs.

Best regards
Nimara.dk

Rated 4 out of 5 stars

I received the package when I was away…

I received the package when I was away and it was broken, the customer service was very responsive and send me the item again for free.

3 October 2025
Unprompted review
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Reply from Nimara

Bonjour Noémie,

Merci beaucoup pour votre commentaire ! Nous sommes désolés pour le problème rencontré avec votre première livraison, mais heureux de savoir que notre service client a pu résoudre la situation rapidement et à votre satisfaction.

Cordialement,
Nimara.fr

Rated 5 out of 5 stars

The best experience

To know if a e-commerce is a good one, we should try the return service and honestly they are the best experience i’ve ever been through in just 48h I get an answer and also in the same week the product (which was a good product, return because of the size) was returned and I get refunded the week after.
Really a very good service, happy to buy from them 🥰

15 July 2025
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Reply from Nimara

Hi

Thank you so much for your kind review. We're truly happy to hear that you had a great experience with our return process — it's important to us that it’s smooth, quick, and hassle-free. We're glad the refund was handled promptly and that you felt well taken care of throughout.

We look forward to welcoming you back again!

Best regards,
Nimara.fr

Rated 5 out of 5 stars

Have now bought twice from this site

Have now bought twice from this site, excellent product. July 2025. Delivery is quick. Would certainly buy again from them.

24 July 2025
Unprompted review
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Reply from Nimara

Hi
Thank you very much for your review. We’re happy to hear that you are satisfied with our products and quick delivery, and we appreciate your continued trust in us. We look forward to serving you again.

Kind regards
Nimara.fr

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