Laetitia

First purchase on Nimara: all went well, the product had to be manufactured so I was told delivery week 2 (I ordered early december). Closer to the time, I got an email and updates. The table I ordered is incredible, quality is amazing and it looks so great, I was so happy. I ordered some chairs and a shelf early january and to this day I have no feedback. I was told delivery week 4 for the chairs and I have no news. I sent email to the local customer service asking if I was going to receive my full order week 15 as the shelf seem to be available only week 15. Also sent an email to the danish customer service, as I think this is where the company is based. I have no news about my order which was a bit more than 300 euros. Week 15 is in 2 weeks, no updates, no nothing.
They just lost a customer. Regardless of when I will have my order, I will not order there again and it is a shame because I was so happy the first time. But in 2026, not being able to reply and communicate with customers when there is a dedicate contact address for it, is just unacceptable. People put savings into your business and you should honore it.

J'ai acheté deux étagères en bois massif. La qualité est vraiment top. Expédition rapide. Par contre le système de fixation invisible n'est PAS suffisant pour le poids du bois. J'avais anticipé et acheté des équerres mais il faut vraiment le préciser car gros risque d'arrachement si pas les bonnes fixations.
Je retiens vraiment la qualité qui est incroyable.

Qualité top, produits aux dimensions choisies donc vraiment pratique. Expédition rapide.

Site simple d’utilisation, super concept pour partager un moment en famille dans une piscine privée. Nous avons eu une très bonne expérience sur cette plateforme.

Produits pas en stock donc j’ai du être remboursée. Il serait bien d’informer de la disponibilité des stocks directement sur le site. Le remboursement s’est toutefois bien passé.