Harveys Plumbing & Heating Reviews 

938
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and knowledgeable approach, often described as polite and friendly. Many people highlight the exceptional service, noting prompt arrivals, clear explanations, and thorough work. Reviewers appreciate the company's reliability, often going above and beyond to ensure satisfaction and effectively address issues. Customers consistently report excellent customer service, with staff being helpful, courteous, and providing valuable advice. Many have used the company for years, trusting them for various plumbing and heating needs, including boiler servicing and repairs.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting its excellence,... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, efficient, and... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom and his team were nothing short of amazing! He managed to fit us in at very short notice due to our existing boiler completely packing in and left with no heating or hot water with 2 little ones!... See more

Company replied

Rated 5 out of 5 stars

Very pleased as always, very professional and friendly. They're doing my maintenance, repairs and boiler, oven, hob changed, lately, but I'm using them for the last 10 years. I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

Having a not so popular boiler, (9 year old Atag), the other side of the Thames can cause a few headaches for annual boiler servicing. But not with Harveys Plumbing & Heating, they reach parts other... See more

Company replied

Rated 5 out of 5 stars

Communication was great from start to finish. Harveys took control, arranged an appointment around my schedule and had my taps replaced in double quick time. They even fixed a few other issues they sp... See more

Company replied


Company details

  1. #15 of 96 best companies in Plumber
  2. #6 of 52 best companies in Boiler supplier
  3. #10 of 29 best companies in Gas company
  4. #15 of 58 best companies in Gas engineer
  5. #16 of 45 best companies in Gas installation service
  6. #21 of 75 best companies in Central Heating Service

Written by the company

Reliable Family Run Plumbing & Heating company Established in 1981 Offering plumbing & heating services to Kent and surrounding areas to ensure a good service is offered to all and maintaining a high level professional service at all times to continue the good feedback we work so hard to keep


Contact info

4.9

Excellent

TrustScore 5 out of 5

938 reviews

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4.9

All reviews

(938)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Drew came to service my boiler. Very polite young man. He explained everything he needed to do and was very tidy. I use Harveys every year for my annual service and have always been pleased with their work. I would highly recommended them.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Been with this company for 8 years

Been with this company for 8 years, excellent service as always.
Thank you Harveys.

8 July 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon Mr Tudor,

That you for leaving the team a review.

Kind regards,
Harveys Plumbing & Heating

Rated 4 out of 5 stars

Immediate responce to my problem

Immediate responce to my problem. Very helpful. The service was excellent. I canot fault it.

23 June 2026
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning,

Thank you for leaving us your review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Harvey's, a Top rate Company

I have been using Harvey's to service my ATAG for the last three years and have always been impressed by their friendly, efficient and experienced staff who do an excellent job. I would highly recommend this Company without hesitation.

17 June 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning Tony,

Thank you for taking time to leave us your review.
We are glad we could be of service.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Good expirence .

1 June 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon Sara,

Thank you for leaving us your review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

No complaints

28 May 2026
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning Geoff,

Thank you for leaving your review.

Kind regards,
Harveys plumbing & heating

Rated 5 out of 5 stars

Yet again great service from Harvey’s

Yet again great service from Harvey’s. We realised we had a leak on our tank, it must have been leaking for a while and we hadn’t realised it. Even though it was a bank holiday weekend they came first thing Monday, morning and sorted the issue out.I cant recommend this company highly enough.

25 May 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning,

Thank you for taking time to leave your review. Glad we could be of assistance.

Kind regards,
Harveys plumbing & heating

Rated 5 out of 5 stars

Excellent service from Harvey's…

Excellent service from Harvey's Plumbing and Heating. They installed my boiler and bathrooms three years ago and I have continued to use them for yearly boiler servicing. Recently had the boiler serviced by Drew who was friendly, professional and very helpful explaining what he was doing. This is has also been the same with previous personnel from Harveys. Communication with Harveys is very easy and their aftercare is excellent. I highly recommend them.

26 May 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning,

Thank you for your review & feedback. We are pleased that the boiler service went well with our engineer Drew. We will be sure to pass the review on to him.

Kind regards,
Harveys plumbing & heating

Rated 5 out of 5 stars

Called to ask for a plumber to fix a pipe leak

Called to ask for a plumber to fix a pipe feeding a toilet cistern which was leaking, the problem was fairly urgent to avoid serious damage.
A plumber arrived in well under an hour and fixed the leak in less than an hour, also replacing the cistern float valve as it was not very good (plastic threaded pipe replaced with brass).
Great service at a very reasonable price.

22 May 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon Andy,

Thank you for taking the time to leave us your review.
We really appreciate all feedback.

Kind regards,
Harveys Plumbing & heating

Rated 5 out of 5 stars

Boiler servicing….

Received a useful text reminding me to book a boiler service, which I did. This was the first service after the boiler install last year, happy to say we got the same efficient, professional and friendly service we had had originally received.
Thank you Drew.

18 May 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon,

Thank you for leaving Drew your review.
We will be sure to pass your lovely review on.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Boiler service

Prompt and efficient service for boiler service

15 May 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon Chris,

Thank you for leaving us your review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Reliable and friendly company

Reliable, professional service with excellent engineers.
Always tidy and peronable

14 May 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning David,

Thank you for taking time to leave the team your 5* review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Turned up on time

Turned up on time .
Very polite
And we'll presented

6 May 2026
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon Mr Carey,

Thank you for leaving the team a review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Harvey's - the gold standard.

Professional, highly experienced and consistently reassuring, they’ve been my family’s trusted choice for years, and they’ve never let us down. No matter how busy they are, they always find a way to respond in an emergency. Today was no exception, they went out of their way to fit me into an already packed schedule and Tom resolved the issue swiftly, efficiently and left me well assured.

27 April 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon Shaun,

Thank you very much for leaving Tom your review. We are glad we could be of assistance.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Tom rang and gave us an E T A and…

Tom rang and gave us an E T A and arrived on time he was very pleasant and courteous explained the problem and solution clearly which he rectified very quickly I would recommend this company. Tom was a credit to to firm

17 April 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon John,

Thank you for taking time to leave us a review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

What a Company, 5Astars - My Best Find

From a chance encounter we have found the heating/plumbing company for us and anybody else looking for quality work. Tom is very easy to deal with and nothing is too much trouble, carried out our boiler service and checked hot-water cylinder. We also had a new hot-water cylinder changed, it was not easy as it had been installed 40+ years ago - before the airing cupboard was built around it. Drew's attention to detail and work ethic is second to none and a really pleasant person to boot. His pipework on the new boiler was better/neater than the original, so much so you almost want to polish it.

8 April 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon Alan,

Thank you for taking time to leave a glowing review for the team. We really appreciate all feedback given.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

ATAG Boiler Service

I think this is the 5th yearly service I have arranged with Harvey's.
From booking with Holly to the service with Tom, everything is smooth and hassle free.
Nice people too.
Thank you, very much.

19 March 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon Tony,

Thank you for taking time to leave us a review. We are glad from the booking to carrying out the service worked smoothly.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

Excellent

Excellent, as always. I have used Harvey's a few times now, once in an emergency. They are friendly, polite, clear, consistent, knowledgeable, experienced and skilled. They are the best service provider I have encountered. They always go over and above. I highly recommend. Lovely, lovely people.

20 March 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good afternoon,

Thank you for leaving us your 5* review.

Kind regards,
Harveys Plumbing & Heating

Rated 5 out of 5 stars

As always a professional service

As always a professional service. Tom was polite, on time, tidy and as ever very good at explaining what was happening and likely to happen in the future.
I have no hesitation in recommending Harvey's to anyone and the prices are all very reasonable too.

11 March 2026
Unprompted review
Harveys Plumbing & Heating logo

Reply from Harveys Plumbing & Heating

Good morning Sue,

Thank you for leaving us your review & feedback.

Kind regards,
Harveys Plumbing & Heating

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