We use this excellent company every year for our boiler service, I would highly recommend them again and again. Nathan and Andy are conscientious and courteous hard working professionals. See you n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #3 of 45 best companies in Gas installation service
- #2 of 118 best companies in Heating service
- #2 of 98 best companies in Plumber
Written by the company
Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.
Contact info
38 Kirkstile Crescent, WN3 6TE, Wigan, United Kingdom
- 0800 634 6584
- talk@agfraser.co.uk
- agfraser.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used this company many times. I have been impressed each time. Nothing too much trouble
Worked quietly and efficiently. Very professional. I have used this company many times and have always been impressed with the service he provides.
We use this excellent company every…
We use this excellent company every year for our boiler service, I would highly recommend them again and again.
Nathan and Andy are conscientious and courteous hard working professionals.
See you next year…
Came when they promised to and…
Came when they promised to and completed the job as promised and at a fair price. Very polite too,
Explained clearly what the issue was…
Explained clearly what the issue was and fixed it. Very reliable.
It’s reassuring to see the same…
It’s reassuring to see the same engineers each year. Always efficient, professional and pleasant.
Andy carried out our boiler service…
Andy carried out our boiler service professionally, efficiently and with a smile. Thank you very much.
We have been having our central heating…
We have been having our central heating system etc serviced by A G Fraser for 8 years now & every year they arrive and do great job. Very polite and efficient.
Well organised, reasonably priced
Remind me of my annual obligation to carry out a Gas Safe inspection, arrange appointment with tenant, in short: a well organised company which benefits its customers.
Very happy with the work and swift…
Very happy with the work and swift turnaround. Andy is a very focused engineer with a very capable sidekick in Jack. The slight problem with the hive was resolved in minutes by Andy - he told me the fix as I opened the door. Impressive.
Really great company
Really great company. Very friendly and knowledgeable engineers. Keep coming back every year for our boiler service and know they are reliable
Efficient service
Timely, prompt efficient service. Very clean and tidy. Charming & reliable.
Prompt reliable service
Prompt reliable service. Friendly polite engineers. Great price.
I was extremely impressed with this company..
I was extremely impressed with the professionalism that Andy and his son showed during the four day period that it took to replace seven radiators and re-locate entirely and fit a new boiler upstairs into a spare cupboard space. Everything incorporated into this job went like clockwork including the arrival of the electrician and roofer on time to do their jobs quickly and efficiently. Andy and his son took every care to keep my wife and I informed of every step of the process including the necessity to replace a previous badly fitted manifold section of pipe from the original installation, the cost of which was very reasonable. Overall, my wife and I were extremely happy and satisfied with the work that Andy and his son carried out and I would have no hesitation in recommending their services to anyone who needs this type of job doing no matter how big or small. I would also like to thank Andy’s partner Paul who did all the work regarding organising the original visit by Andy to establish a quote for the job in hand and also keeping us informed of the changes we required to the type of boiler to be fitted and several, small minor things. He also sent the finalised bill to us along with the gas certification and warranty in pdf form which allowed me to save them onto a usb stick. All the information needed to pay the bill online came also by e mail which my wife processed in minutes….
My wife and I would like to thank Andy, his son and Paul for all that they have done for us. They showed that they were friendly easy going and genuine characters which made communication and interaction with them very easy for my wife and I……
top service from this company only…
top service from this company only company we use for any boiler issues whether servicing maintenance
Lovely chap came to fix our boiler
Lovely chap came to fix our boiler. Very knowledgable and explained everything perfectly. Got us back up and running in no time.
What an absolutely brilliant honest…
What an absolutely brilliant honest company. Gave the quote before attending site and the invoice matched the original quote. If you’re a landlord or a homeowner you don’t need to look any further.
Thank Andy and apprentice.(sorry mate, I’m rubbish with names).
Book us in for the years Gas safety checks Paul.
Outstanding service and great value – highly recommended!
I cannot recommend Paul, Andy, and the team highly enough. I’ve been using them for around 4 years for gas safety checks and servicing, and they recently completed a full boiler replacement for us.
The communication from start to finish was flawless. Paul is incredibly responsive.
Andy did a fantastic, highly professional job with the installation. They arrived in time, worked efficiently, and completed everything perfectly to plan. Everything was clearly invoiced and transparent, no hidden fees.
Their pricing is highly competitive and offers very good value for money. When you find a trade team this reliable, honest, and professional, you don't need to look anywhere else. The peace of mind alone is worth every penny. If you need a boiler replacement or any gas work, look no further!
Professional service that takes the stress out of replacing a boiler
From requesting a quote to the actual installation, Paul and his team (Andy and his apprentice Jack) have been extremely professional.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.