AG Fraser Reviews 

1,158
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and engineers are extremely polite, professional, and hardworking during every visit. People really appreciate how clearly the team explains every step of the process and handles complex repairs with great care and cleanliness. Consumers also note that the pricing is very reasonable with transparent invoicing and no hidden charges, offering truly exceptional value for money. Reviewers love the prompt communication, reliable scheduling, and efficient service that always gets their heating systems running smoothly in no time. Many people state they will continue using these reliable professionals for all future central heating needs.

What people talk about most

Service

People report positive experiences with service, consistently praising the reliable and efficient care they... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite, friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting fair rates and good value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We use this excellent company every year for our boiler service, I would highly recommend them again and again. Nathan and Andy are conscientious and courteous hard working professionals. See you n... See more

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

Paul and Nathan were brilliant! They serviced my boiler and sorted out my ground floor heating, which had stopped working. They found the faulty part, replaced it quickly, and explained everything cl... See more


Company details

  1. #3 of 45 best companies in Gas installation service
  2. #2 of 118 best companies in Heating service
  3. #2 of 98 best companies in Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,158)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We use this excellent company every…

We use this excellent company every year for our boiler service, I would highly recommend them again and again.
Nathan and Andy are conscientious and courteous hard working professionals.
See you next year…

28 August 2026
Rated 5 out of 5 stars

Very happy with the work and swift…

Very happy with the work and swift turnaround. Andy is a very focused engineer with a very capable sidekick in Jack. The slight problem with the hive was resolved in minutes by Andy - he told me the fix as I opened the door. Impressive.

17 July 2026
Rated 5 out of 5 stars

Really great company

Really great company. Very friendly and knowledgeable engineers. Keep coming back every year for our boiler service and know they are reliable

10 July 2026
Rated 5 out of 5 stars

I was extremely impressed with this company..

I was extremely impressed with the professionalism that Andy and his son showed during the four day period that it took to replace seven radiators and re-locate entirely and fit a new boiler upstairs into a spare cupboard space. Everything incorporated into this job went like clockwork including the arrival of the electrician and roofer on time to do their jobs quickly and efficiently. Andy and his son took every care to keep my wife and I informed of every step of the process including the necessity to replace a previous badly fitted manifold section of pipe from the original installation, the cost of which was very reasonable. Overall, my wife and I were extremely happy and satisfied with the work that Andy and his son carried out and I would have no hesitation in recommending their services to anyone who needs this type of job doing no matter how big or small. I would also like to thank Andy’s partner Paul who did all the work regarding organising the original visit by Andy to establish a quote for the job in hand and also keeping us informed of the changes we required to the type of boiler to be fitted and several, small minor things. He also sent the finalised bill to us along with the gas certification and warranty in pdf form which allowed me to save them onto a usb stick. All the information needed to pay the bill online came also by e mail which my wife processed in minutes….

My wife and I would like to thank Andy, his son and Paul for all that they have done for us. They showed that they were friendly easy going and genuine characters which made communication and interaction with them very easy for my wife and I……

17 June 2026
Rated 5 out of 5 stars

What an absolutely brilliant honest…

What an absolutely brilliant honest company. Gave the quote before attending site and the invoice matched the original quote. If you’re a landlord or a homeowner you don’t need to look any further.

Thank Andy and apprentice.(sorry mate, I’m rubbish with names).

Book us in for the years Gas safety checks Paul.

22 May 2026
Rated 5 out of 5 stars

Outstanding service and great value – highly recommended!

I cannot recommend Paul, Andy, and the team highly enough. I’ve been using them for around 4 years for gas safety checks and servicing, and they recently completed a full boiler replacement for us.

The communication from start to finish was flawless. Paul is incredibly responsive.

Andy did a fantastic, highly professional job with the installation. They arrived in time, worked efficiently, and completed everything perfectly to plan. Everything was clearly invoiced and transparent, no hidden fees.

Their pricing is highly competitive and offers very good value for money. When you find a trade team this reliable, honest, and professional, you don't need to look anywhere else. The peace of mind alone is worth every penny. If you need a boiler replacement or any gas work, look no further!

20 May 2026

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