I have been shopping with Gemporia since 2010. I have bought candles,diffusers,scarves ,beauty products,handbags but best of all because of your split pay option -I have been able to buy diamond r... See more
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I bought a beautful limited addition Montana sapphire ring in a 50% off sale which was fantastic, my ring was delivered within a matter of days. Fit correctly & although I was expecting the stones to... See more
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Amazing products at affordable prices, recently bought SGL certified argyle champagne diamond ring for my niece. Whoever thought I could afford such stunning items. BUT The customer service is outst... See more
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Customer Service is always understanding & Helpful. Presenters subscribe items clearly. Orders are packed well & arrived as intended. Everything is Quality & if there happens to be an issue with any i... See more
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Company details
- #189 of 288 best companies in Jewellery shop
- #79 of 112 best companies in Jeweller
About GEMPORIA
Written by the company
About Us
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Contact info
United Kingdom
- www.gemporia.com
4.6
Excellent
20k reviews
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The quality, value and service are wonderful
The quality of the visage items brilliant and at such a good price.
Being able to do click and collect was even better because I did not have to wait in for the goodies
23 July 2026
Great Products, Great Service
Wide range of jewellery for a variety of price points. Very happy with recent purchases, but Gemporia offer a no quibble returns policy for anything you are not satisfied with.
23 July 2026
May use AI-assist with repliesRead more
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Overall Gemporia is an OK business
Overall Gemporia is an OK business. Last order was a little disappointed with the way the earrings I received were packaged . I ordered about 23 pairs of earrings . Some as Thank you gifts and some for Christmas.
Every pair was squashed / crushed into their pouch . I had to remove each one , straightened the plastic bag and replace back into their purple pouch . Not pleased with the rough neglectful way they were packed .
22 July 2026
Reply from GEMPORIA
Hi Suzanne,
Thank you for your review.
We’re sorry to hear that your recent order of earrings arrived poorly presented and that the packaging had affected the condition of the pouches. We understand how disappointing this must have been, especially as some of the items were intended as gifts.
Your feedback regarding the packing process is very important to us, and we’ll ensure it is passed on to our team to review. We always want our jewellery to arrive ready to enjoy or gift, and we’re sorry that this wasn’t your experience on this occasion.
We appreciate your support and hope we can provide a better experience for you in the future. If there’s anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Gemporia customer service is good
Gemporia is generally
great with customer service. Items packaged well and sent out promptly.
This time, because my order value was higher than usual, they also called to check that it was genuine, which I appreciate.
The items weren't exactly as I had hoped so I have had to return them (£13 recorded cost) but receipt has been acknowledged and I will await processing.
22 July 2026
Reply from GEMPORIA
Hi,
Thank you for your review.
We’re so pleased to hear that you’ve had positive experiences with us. We’re also glad that you're happy with our team taking the time to carry out additional security checks on your high-value orders.
We’re sorry to hear that the items weren’t quite what you were hoping for on this occasion. We appreciate your feedback and hope your return is processed smoothly and promptly.
Thank you for your continued support, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Always professional and lovely and…
Always professional and lovely and friendly, very easy to deal with, the jewellery is usually very pretty, and a great price
22 July 2026
Reply from GEMPORIA
Hi Sandra,
Thank you for your review.
We’re so pleased to hear that you’ve had such positive experiences with our team and that you find our service professional, friendly, and easy to deal with. It’s also wonderful to know that you enjoy our jewellery and the value we offer.
We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Good Company
Quick delivery and nice gems different from the high street. Not only gems but other products too. Very good prices to suit everyones budget. Returns no problem as well. A very good company to deal and friendly staff.
22 July 2026
Reply from GEMPORIA
Hi Shirley,
Thank you for your review.
We’re so pleased to hear that you enjoy our unique range of gemstones and products, as well as our prices, delivery service, and friendly team. It’s wonderful to know that our easy returns process has also given you confidence when shopping with us.
We truly appreciate your support and hope you continue to enjoy discovering new treasures with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Good quality products and value for…
Good quality products and value for money been shopping with gemporia for several years best prices ever...service's excellent ..
14 July 2026
Reply from GEMPORIA
Hi Trevor,
Thank you for your review.
We’re so pleased to hear that you’ve been shopping with us for several years and that you continue to enjoy our quality products, great value, and excellent service.
Your continued support means so much to us, and we hope you continue to enjoy discovering more gemstones and jewellery with us in the future. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Reply from GEMPORIA
Hi Janet,
Thank you for your review.
We’re so pleased to hear that you had a great experience with us and that you’re happy with your lovely bracelet. We hope the recipient enjoys their gift just as much.
We appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Fabulous!
I have bought from Gemporia a few times now and each time I have been delighted.
Packaging is outstanding, the freebies are such a lovely touch but the jewellery inside, well I’m lost for words. Fantastic value for money, nicely presented and absolutely beautiful to look at.
I’m more thrilled to see a company that has bracelets that cater for small wrists, 6” is very hard to find especially in pretty designs. So a big huge thank you for that.
21 July 2026
Reply from GEMPORIA
Hi David,
Thank you for your review.
We’re so pleased to hear that you’re happy with the quality of our items, our prices, and the speed and security of your delivery.
We appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Reply from GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your purchase, and we do hope that you continue to enjoy shopping with us in the future.
We look forward to hearing from you again soon.
Kind regards,
Gemporia.
From Ireland and have always loved…
From Ireland and have always loved Gemporia. Quality service and great gems. BUT have to say I feel I am beong overcharged with Gemporia's Sterling to Euro rate. Wont be ordering for a while
13 July 2026
Reply from GEMPORIA
Hi,
Thank you for your review.
We are sorry to hear that you feel you have been overcharged on conversion rates.
Gemporia converts rates from UK Sterling to Euro using localized e-commerce settings that dynamically update pricing based on the destination. This then updates exchange rates continually throughout the day.
If you would like to give our team a call with the order number in question, we will be happy to take a further look at this for you.
Kind regards,
Gemporia.
Reply from GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy your are with your jewellery purchases the the prices paid.
Thank you for your support. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Always delivered promptly and very…
Always delivered promptly and very polite and helpful staff take your orders
8 July 2026
Reply from GEMPORIA
Hi,
Thank you for your review.
We’re so pleased to hear that your orders are always delivered promptly and that you've found our team to be polite and helpful. It's wonderful to know you're happy with both our service and delivery.
Thank you for your support. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Customer service
I received a phone call from a customer service person as my last order was more expensive than previously .
I felt I was being looked after as the person asked me security questions and was making sure it was me that had placed the order . I think it was more than a courtesy call and it made me realise that Gemporia is a good company to spend my money with .
12 July 2026
Reply from GEMPORIA
Hi Susan,
Thank you for your review.
We’re so pleased to hear that our customer service team made you feel well looked after. The security checks we carry out are there to help protect our customers, so it’s wonderful to know that the call gave you confidence and reassurance when placing your order.
Thank you for your kind words and continued support. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Great company and beautiful Gems.
4 July 2026
Reply from GEMPORIA
Hi Vashti,
Thank you for your review.
We're so pleased to hear that you're happy with our jewellery and gemstones. Your kind words and support mean so much to us.
We truly appreciate your support and hope you continue to enjoy shopping with us. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Ordering was easy
Easily ordered off the website. Delivered when they said it would be, the items I bought were lovely and a good price.
5 July 2026
Reply from GEMPORIA
Hi Kerris,
Thank you for your review.
We're delighted to hear that you found our website easy to use, your order arrived when expected, and that you're pleased with your purchases and the value they offered.
We truly appreciate your support and hope you continue to enjoy shopping with us. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Excellent service and the item is just…
Excellent service and the item is just beautiful!
17 July 2026
Reply from GEMPORIA
Hi Lesley,
Thank you for your review.
We're delighted to hear that you received excellent service and that you're so pleased with your beautiful item. It's wonderful to know we met your expectations.
We truly appreciate your support and hope you continue to enjoy your jewellery. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Everything i have ordered has been…
Everything i have ordered has been exactly as shown on the shows. Quick delivery , and well packed to protect items.also not forgetting your presenters who,do a smashing job.thank you
16 July 2026
Reply from GEMPORIA
Hi Shirley,
Thank you for your review.
We're delighted to hear that your orders have arrived quickly, well packaged, and exactly as you expected. It's also wonderful to know that you've enjoyed our presentations, and we'll be sure to pass your kind comments on to the team.
We truly appreciate your support and hope you continue to enjoy shopping with us. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Dreamy Makeup By Visage!
Bought some lovely makeup from Visage... wonderful colours and goes on like a dream. Thanks for the wonderful presentation and production of excellent products. Prompt delivery too!
16 July 2026
Reply from GEMPORIA
Hi Samantha,
Thank you for your review.
We're delighted to hear that you're so pleased with your Visage makeup and that you love the colours and how beautifully it applies. It's also wonderful to know you enjoyed the presentation of the products and that your order arrived promptly.
We truly appreciate your support and hope you continue to enjoy shopping with us. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
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