Had an excellent experience buying my car from Fresh Motors. Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern. D... See more
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Company details
- #17 of 91 best companies in Car dealer
- #15 of 60 best companies in Vehicle Repair
Written by the company
We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.
Contact info
Norwich Road, IP25 6HW, Watton, United Kingdom
- 01953 797272
- sales@freshmotors.co.uk
- www.freshmotors.co.uk
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great service provided
Great service provided. Friendly and helpful staff.
Very good reliable service.
Very good reliable service.. Very friendly and helpful, will use again.
Spot on service very helpful will use…
Spot on service very helpful will use them again
I had a very good experience
I had a very good experience , they were very honest and were able to fit my car in for an mot at short notice.
Very good service and i really liked the fact they sent a short video to show the advisories in real on the car.
Excellent Service
I was delighted by the service I received at Fresh. Keiran was really helpful and supportive and the car I bought was great value and in excellent condition.
⭐⭐⭐⭐⭐ Exceptional Service from Start to…
⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish!
I honestly cannot recommend Fresh Motors highly enough. From the very first enquiry through to receiving my car, the customer service was absolutely impeccable.
Communication was outstanding throughout. Email responses were incredibly fast, and every question I had was answered promptly, clearly and professionally. At no point did I feel like I was just another customer — Adam in particular went above and beyond and genuinely made me feel valued. His patience, professionalism and willingness to help made the whole experience exceptionally easy and reassuring.
I was also around four hours south of Fresh Motors, so naturally I wondered how straightforward the delivery would be. I needn’t have worried! The car was delivered to me with a smile, and a special thank you to Jonathan, who was fantastic and made the delivery experience just as positive as everything that came before it.
I’d also like to give a huge thank you to Adam, Keiran and Jonathan for their professionalism, helpfulness and outstanding customer service throughout the whole process. They are a real credit to Fresh Motors.
Buying a car can sometimes be stressful, especially when you’re dealing with a dealership from a distance, but Fresh Motors made the entire process seamless, professional and genuinely enjoyable.
It’s rare these days to come across this level of customer service, and Fresh Motors absolutely deserve recognition for it.
Thank you to the whole team. I’m absolutely delighted with my car and the experience I received. I wouldn’t hesitate to recommend Fresh Motors to anyone looking for a car and, based on my experience, I would happily use them again.
First-class service from beginning to end. ⭐⭐⭐⭐⭐
Service
Good smooth service, really friendly staff and highly recommend
Booked car in on short notice for an…
Booked car in on short notice for an oil change and was happy to get it done 2 days later.
Had a call by lunch time to pick it up as all done with a health check as well.
Happy customer.
Great company to deal with
Ive used them in the past the video they show before work is completed and the friendly staff are all big positives
Had an excellent experience buying my…
Had an excellent experience buying my car from Fresh Motors.
Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern.
Dealt with Adam - via email and he then sent a video of car enabling us to then reserve. He was very responsive to my queries and replied quickly.
Decided to travel on train (170 miles away) to collect car, although they did offer to deliver.
On the handover day unfortunately Adam was on annual leave but he had passed everything over to his colleague Kieron who was again very helpful.
I wouldn’t hesitate to recommend Fresh Motors - and even though not local to me would buy from them again
Many thanks
Sharan
Adam and Kieran were excellent from…
Adam and Kieran were excellent from start to finish. They were proactive and knowledgeable. I am happy with my purchase and they found me a good finance deal
Reply from Fresh Motors
Kieran was a pleasure to deal with
Kieran was a pleasure to deal with , great company , brilliant delivery driver , would recommend
Reply from Fresh Motors
Very good excellent
Another quality experience with Fresh…
Another quality experience with Fresh Motors. Normal people, running a quality business that focuses on customer service. Could not recommend these folks more. A company that relies on treating customers fairly to keep the doors open - never a bad thing. A special thanks this time to Dave, Ricardo and Will. See you for next repair/service guys.
We had such a positive experience at…
We had such a positive experience at Fresh Motors. All the staff were helpful and friendly. Our car was prepared to a high standard and we are very happy with our recent purchase,
Thank you Fresh Motors.
Reply from Fresh Motors
Good service and response times
Good service and response times. Perfect finish on car for ceramic protection
Reply from Fresh Motors
Excellent service
The service I received from Fresh Motors was exemplary - ease of booking with excellent communication both online and by telephone. The job itself was completed very quickly - booked late on Saturday and I drove my car away at 10am Monday morning. Front desk staff pleasant and efficient.
As a first time customer I was…
As a first time customer I was impressed with the service I received. Went in for a tyre change and to check the others. Got a video of my car showing me the other tyres and talking me through the recommendations. Quick turn around and great service from the staff.
Fresh Motors is hands-down my favorite…
Fresh Motors is hands-down my favorite garage. I always bring my car here for servicing and MOTs, and they never disappoint. Reliable, honest, and top-quality service every single time. Highly recommended!
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