FlinQ Reviews 

607
TrustScore 4 out of 5

4.0

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Company details

  1. Electronics manufacturer
  2. Heating equipment supplier
  3. Landscape lighting designer
  4. Outdoor furniture shop

Written by the company

FlinQ is ontstaan uit het idee om het leven in Nederlandse en andere Europese huishoudens een stukje aangenamer te maken. Vanuit een achterkamer in Bussum verstuurden wij zo’n acht jaar terug de eerste producten de wereld in. Van hippe gadgets tot rookmelders en van zaklampen tot wasrekken. In die achterkamer werd het FlinQ-vizier scherp gesteld. Sindsdien zijn we altijd op zoek naar nieuwe trends en innovatieve non-foodproducten. Door ons scherpe oog voor de nieuwste ontwikkelingen bij onder meer huishoudelijke producten, verlichting en gadgets, weten wij precies wat jij straks nodig hebt. Prijs-kwaliteit staat daarin voorop; voor een FlinQ-product betaal jij nooit teveel. En met een fijn gevoel voor service staan we vervolgens altijd voor je klaar.


Contact info

4.0

Great

TrustScore 4 out of 5

607 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(607)

485 reviews in the last 12 months

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Rated 5 out of 5 stars

Very useful

We are both very pleased with the 3 Port Charger + Cable which we received on a 'buy one, get one free' deal.
It is super easy to use with a good length cable and fast charging.
It will also be extremely useful when we travel abroad as we can charge two phones from one socket.

The only slight annoyance was that the delivery service used delayed delivering 3 times. We stayed in on the date mentioned in their delivery email but then at the end of the day was told it was delayed and would arrive the next day. This is probably because of staff holidays but I would rather they were up front about the delay to save us changing plans for the day.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything from them

Don’t buy anything from them. I placed an order a week ago, and the courier was supposed to contact me within 24 hours of placing the order. I still haven’t heard from them, the order hasn’t arrived, and customer service isn’t replying. This is completely unprofessional.

To make things even worse, I posted a comment about my experience on their Instagram page, it was deleted and I was blocked. Is this some kind of joke?

Their customer service seems to be nothing more than AI bots giving useless responses and treating customers like they’re stupid. Avoid this company at all costs. I will be requesting a refund!

25 June 2026
Unprompted review
FlinQ logo

Reply from FlinQ

You ordered an air conditioner with an expected delivery date on or around 15 July 2026, as also stated in the order confirmation you received by email. You will therefore be contacted by phone on or around that date to schedule a delivery appointment.

Rated 5 out of 5 stars

Very satisfied

I’ve bought several products from FlinQ, four mobile airco’s, three in my home and one in my daughter’s apartment, also other smaller products and I’m very happy with them all, they’re good quality, reliable and at a good price. I will buy more from them in the future.

9 February 2026
Unprompted review
FlinQ logo

Reply from FlinQ

Dank voor uw review!

Rated 1 out of 5 stars

Awful experience with Fliq.

Awful experience with Fliq.
I bought a LED lamp and a few other products, and honestly this is one of the worst smart home experiences I have ever had.

The most ridiculous part is the app. Every single time you want to turn the lamp on or off, you are forced to watch a 20-second advertisement. Imagine needing light and having to sit through ads just to switch it on.

This is not a “smart” product, it is a hostage situation. Hardware tied to ads is unacceptable, especially for something as basic as a lamp.

I strongly do not recommend Fliq.

26 January 2026
Unprompted review
FlinQ logo

Reply from FlinQ

We’re genuinely sorry to hear about your experience — that’s absolutely not how using our products should feel.

Just to clarify: the ads in the app are shown a maximum of 2 times (during initial use) and are not supposed to appear every time you turn your lamp on or off. They’re meant to share quick tips and guidance on app features.

That said, you can also skip them immediately or disable them, so they won’t interrupt your use.

If you’d like, we’re happy to help you set this up properly so you can control your lamp instantly without any delays.

Rated 1 out of 5 stars

No answer from them

After my USB cables died, I tried to contact them two times, first in email, and months later on WhatsApp, but still no answer. The first mail was on August, the WhatsApp mail was in the middle of November, when I write this review, it's 3rd December.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Products and cusstomer Service

1) Products
so far I've only made good experiences with the products. Of course most of them a produced somewhere in the far east and the manuals a not that well as we all know it from IKEA, but the work
2) Customer Service
Today I unsubscribed from the newsletter because I was pissed getting them in Dutch language. I also wrote them an E-Mail to explain them my pain. Within a minute I got an answer written in perfect German, that they will take care and change the settings for Newsletters and order communication in my account.
So from my side I dont understand the negative reviews below.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company and customer service

Horrible company and customer service. I bought their smartwatch chrono fit. I lost the charger on a trip. On their website, the charger is sold out. The customer service is ghosting me. Their website does ot include the specifications of the charger. I can't find a compatible charger anywhere online. What a waste of money and time..

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Very poor instructions

Very poor instructions, and can’t find English on the website or here so don’t know how to operate the binoculars. Complete waste of money. Manual incomplete

18 June 2024
Unprompted review
FlinQ logo

Reply from FlinQ

Hi The manual is in 4 languages! If you have further questions please send is an e-mail via info@flinqproducts.nl

Show reviews in all languages. (607 reviews)

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