Fibia Reviews 

12,604
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

fibiladi meine bestellung/vorkasse dat. 2026-0803 -19:58 bestaetigung 2026-0810 - 09:48 mehrere e-mails OHNE rueckmeldung Order Tracking 17RETURNS API Pricing TGE2026080400781SH /Not found / Un... See more

Rated 5 out of 5 stars

I have had good experience with Fibia, easily requested the Internet service and Fiber connection and got it and now after around 1 year because our company is providing an Internet service, I have t... See more

Company replied

Rated 5 out of 5 stars

The customer support agent was very kind and helpful in changing elements of my subscription. I promptly received the confirmation email within minutes. I am very satisfied by the customer support. Al... See more

Company replied

Rated 1 out of 5 stars

Useless customer service. Our WIFI has been out of use for one week now. We have phoned several times and reported the problem. We even filled out the online form. However, they still have not got... See more

Company replied

Company details

  1. Internet provider

Written by the company

Fibia er blandt Danmarks største fiberselskaber. Vi bygger, ejer og udvikler fibernet i store dele af Sjælland, Øerne og Østjylland og leverer den digitale infrastruktur, som danner grundlag for stabile og fremtidssikrede internetforbindelser. Vi stiller vores fibernet til rådighed for en række internetudbydere og arbejder hver dag for at skabe et driftssikkert net, der forbinder mennesker, virksomheder og lokalsamfund – i dag og i fremtiden.

Written by the company


Contact info

2.9

Average

TrustScore 3 out of 5

13k reviews

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2.9

All reviews

(12,604)

41 reviews in the last 12 months

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Rated 2 out of 5 stars

fibiladi

fibiladi
meine bestellung/vorkasse dat. 2026-0803 -19:58
bestaetigung 2026-0810 - 09:48
mehrere e-mails OHNE rueckmeldung
Order Tracking 17RETURNS API Pricing
TGE2026080400781SH /Not found / Unknown / suhu supply chain / Unknown
The carrier has not updated the information or try switching carrier and then check again.
glaube hier ist doch etwas ziemlich faul!!!!!!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Fin service

Fin service 👍👍👍👍

5 December 2022
Fibia logo

Reply from Fibia

Hej Søren.
Så præcist kan det udtrykkes, hverken mere eller mindre. Tak for din anmeldelse.

Med venlig hilsen
Jill/Fibia

Rated 5 out of 5 stars

Nice service

I have had good experience with Fibia, easily requested the Internet service and Fiber connection and got it and now after around 1 year because our company is providing an Internet service, I have to stop the Fibia service, and this request also was quite fast and easy.
The quality of the internet also was good enough for me.

16 November 2022
Unprompted review
Fibia logo

Reply from Fibia

Hej Sach

Thank you for your review.

We are happy to know that your experience with your Fibia subscription has been satisfying, both regarding your internet quality and experience with out customer service.

Best regards
Simone, Fibia

Rated 5 out of 5 stars

Super god service

3 October 2022
Fibia logo

Reply from Fibia

Hej Søren,
Tak for at dele din oplevelse her på siden.

Jeg ønsker dig en god dag.

Med venlig hilsen
Jill/Fibia

Rated 5 out of 5 stars

Super support!

3 October 2022
Fibia logo

Reply from Fibia

Hej Tina,
Det er lige præcis sådan vi ønsker vores kundeservise. Tak for din anmeldelse.

Med venlig hilsen
Jill/Fibia

Rated 5 out of 5 stars

The customer support agent was very…

The customer support agent was very kind and helpful in changing elements of my subscription. I promptly received the confirmation email within minutes. I am very satisfied by the customer support. Also, the waiting time was less than 5 minutes which is a great improvement compared to long waiting times some years ago.

16 September 2022
Fibia logo

Reply from Fibia

Hello Christos

Thank you for your review.

We are very happy to hear that you got through to our customer service quickly and received friendly and competent help with your inquiry.

Kind regards
Simone, Fibia

Rated 5 out of 5 stars

Super service

12 September 2022
Fibia logo

Reply from Fibia

Hej Christa,

Dejligt at høre, at du fik den rette hjælp fra vores medarbejder til løsning af din henvendelse.

God dag.
Mathias

Rated 5 out of 5 stars

Super service

7 September 2022
Fibia logo

Reply from Fibia

Hej Johnny,
Så præcist kan det udtrykkes, hverken mere eller mindre. Tak for din anmeldelse.

Med venlig hilsen
Jill/Fibia

Rated 5 out of 5 stars

God service-god dialog.

7 September 2022
Fibia logo

Reply from Fibia

Hej J. O. Hansen

Tak for din anmeldelse.

Alle tiders, at du havde en positiv oplevelse med henvendelse til Fibia.

Venlig hilsen
Simone, Fibia

Rated 5 out of 5 stars

Help from infoline

Employer help me well

6 September 2022
Fibia logo

Reply from Fibia

Hej Zuzanna,

Dejligt at høre, at du fik den rette hjælp fra vores medarbejder til løsning af din henvendelse.

God dag.
Mathias

Rated 5 out of 5 stars

God serves..

5 September 2022
Fibia logo

Reply from Fibia

Hej Sigurdur

Tak for din anmeldelse.

Alle tiders, at du er godt tilfreds med din service fra Fibia.

Venlig hilsen
Simone, Fibia

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