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Waoo Reviews 

27,347
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely top-level support. Casper helped me reset my entire internet connection from scratch so that I actually get the 1 Gbps pack I'm paying for. He explained everything clearly, gave genuin... See more

Company replied

Rated 5 out of 5 stars

Professional service rendered quickly and a nice chat at the end, superb. Do extend the service hours late in the evening for problems other than tech as people have work just like you guys and can’t... See more

Company replied

Rated 5 out of 5 stars

Oh, i can not remember the persons name who i was talking to, however, my phone call to resolve wifi issues was without the doubt best experience. He was great with suggesting solutions and made ever... See more

Company replied

Rated 5 out of 5 stars

En komplet guidet installation af TV mens support blev i telefonen helt til ende 🙏🏻🙏🏻🙏🏻 Fantastisk !!!!

Company replied

Company details

  1. Internet provider
  2. Internet Service Provider
  3. Movie streaming service
  4. Phone and internet services
  5. Telecommunications service provider

About Waoo

Written by the company

Kontakt kundeservice hos den fiberleverandør, der leverer dit internet fra Waoo. Du finder kontaktoplysningerne her.

Er du i tvivl om, hvem din fiberleverandør er? Tjek, hvem der sender din regning, og kontakt dem direkte.

Danmarks bedste internetselskab for 14. gang*

Written by the company

Kåret af Danmarks bedste kunder
I de 15 år, hvor Loyalty Group har lavet deres BrancheIndex Internet i Danmark, er Waoo blevet kåret 14 gange som Danmarks bedste internetselskab. Titlen er ved at være velkendt, men den giver os altid lyst til at vise, hvorfor vi bliver ved med at fortjene den. Vi holder os opdaterede og skarpe, så I får den bedst mulige service og den optimale digitale oplevelse. Det er internet og TV, som det burde være. *Loyalty Groups BrancheIndex Internet 2026

Contact info

4.8

Excellent

TrustScore 5 out of 5

27k reviews

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4.8

All reviews

(27,347)

5,926 reviews in the last 12 months

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Rated 5 out of 5 stars

Great support

Great support

31 August 2026
Waoo logo

Reply from Waoo

Hi

We're happy to hear that you received great support from us. Thank you for your review😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars
Waoo logo

Reply from Waoo

Hej

Vi er glade for, at du synes vi leverer en super god service. Tak for din positive feedback😊

Venlig hilsen
Waoo/Camilla

Rated 5 out of 5 stars

Best customer service

professional and reliable solution to the problem.

26 August 2026
Waoo logo

Reply from Waoo

Hi

We're happy to hear that we could give you a professional and reliable solution to the problem. Thank you for your review😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars

Timely response and very knowledgeable

Timely response and very knowledgeable, friendly and helpful, thank you!

25 August 2026
Waoo logo

Reply from Waoo

Hi Nicole

We're happy to hear that you received a timely response and find us very knowledgeable, friendly and helpful. Thank you for your positive review😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars

En komplet guidet installation af TV…

En komplet guidet installation af TV mens support blev i telefonen helt til ende 🙏🏻🙏🏻🙏🏻 Fantastisk !!!!

22 August 2026
Waoo logo

Reply from Waoo

Hej Ann-Maj

Vi er glade for at høre, at du har haft en fantastisk oplevelse med vores support og hjælp til installation af TV😊

Venlig hilsen
Waoo/Camilla

Rated 5 out of 5 stars

Very good

Service price time speed

20 August 2026
Waoo logo

Reply from Waoo

Hi Vasileios

We're very happy to hear that you find our service and products very good. Thank you for your review😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars

Very good explanation and service

Very good explanation and service, all information included in the call

20 August 2026
Waoo logo

Reply from Waoo

Hi Szymon

We're very happy to hear that you've had a great experience with our service and found our explanations very good. Thank you so much for your review😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars

Excellent Service!

Very helpful and supportive.I really appreciate his excellent Service!

18 August 2026
Waoo logo

Reply from Waoo

Hi Muhammad

We're very happy to hear that you recieved an excellent service from us. Thank you so much for your positive feedback😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars

Very good customer service.

Very good customer service.

12 August 2026
Waoo logo

Reply from Waoo

Hi

We're very happy to hear that you've recieved very good customer service from us. Thank you for your positive review😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars

Great service

Stable and fast internet connection. Great customer service.

5 August 2026
Waoo logo

Reply from Waoo

Hallo Dimitar

Thank you for your review💕

Kind regards
Waoo/Matilde

Rated 5 out of 5 stars

Service was very helpful

Service was very helpful, patient and competent. In the end I could solve my problem.

13 July 2026
Waoo logo

Reply from Waoo

Hi

We're very glad to hear that you recieved helpful, patient and competent service from us. Thank you so much for your positive review😊

Kind regards,
Waoo/Camilla

Rated 5 out of 5 stars

Nice

Nice, very good people and very helpful. I recommend.

15 July 2026
Waoo logo

Reply from Waoo

Hi Mamadou

We're glad to hear that you had a good experience and found our people nice and helpful. Thank you for your review😊

Kind regards,
Waoo/Camilla

Rated 5 out of 5 stars

I have received the best customer…

I have received the best customer support I have ever experienced for my internet services. The team demonstrated exceptional patience, professionalism, and dedication throughout the entire process. I sincerely appreciate the outstanding service and support they provided, and I have nothing but praise for their commitment to ensuring a positive customer experience.

9 July 2026
Waoo logo

Reply from Waoo

Hi Ana-Maria

We're exceptionally happy to hear that you've had such an outstanding and positive experience with our customer support team. Thank you so much for sharing your complimentary review😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars

2 language speaker James

2 language speaker James, was very helpful and respectful. Thank for good communication.

30 June 2026
Waoo logo

Reply from Waoo

Hi Marian

Thank you for sharing your experience with us☺️

Kind regards
Waoo/Matilde

Rated 5 out of 5 stars

Super service

24 June 2026
Waoo logo

Reply from Waoo

Hejsa Leon

Tak for din anmeldelse⭐

Venlig hilsen
Waoo/Matilde

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