Had a very good experience from Aykut with my desire to move the subscription from one place to another, without even needing to return the router and getting a new router. I like it when I can save t... See more
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The customer service person, Anton, was very polite and patient with helping me with the issue i brought. He took the time to explain my options and how the processes will unfold as well as an actual... See more
Company replied
Sorry, I don't speak Danish yet. The support staff was extremely kind, helpful and tried his best to identify and solve my internet access problem. After trying everything we could try over the phone,... See more
Company replied
Absolutely amazing. Life-saver who called back to me to get a time with the technician the next day, so get my internet working ASAP during holiday times.
Company replied
Company details
About Fastspeed
Written by the company
Fastspeed
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Bedste kvalitet, pris og kundeservice!
Written by the company
- Fastspeed - Danmarks førende internetudbyder
- Siden etableringen og lanceringen af Fastspeed, har vi altid fokuseret på at gøre det RIGTIGE for kunderne og levere det, som kunderne vil have! Det betyder, at vi hver dag arbejder for, at du får Danmarks bedste internet til den billigste pris, med den suverænt bedste kundeoplevelse og service.
Contact info
Bygmestervej 10, 2. tv., 2400, København NV, Denmark
- 89873700
- kundeservice@fastspeed.dk
- fastspeed.dk
Fastspeed - DKs ultimative internet
4.8
Excellent
53k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Had a very good experience from Aykut…
Had a very good experience from Aykut with my desire to move the subscription from one place to another, without even needing to return the router and getting a new router. I like it when I can save time. Can totally recommend Aykut.
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Fastspeed
Hi Federico! 😄
Thank you very much for your review and the 5 stars!⭐⭐
We’re delighted to hear that William was able to help you so well.👌
It means a lot to us that you took the time to share your experience ☀️☀️
//Caroline
William was such a kind and helpful…
William was such a kind and helpful person to support us through our move between houses and internet contracts.
Great experience
23 July 2026
Unprompted review
Reply from Fastspeed
Hi Ana! 🙌
Thank you very much for your review and the 5 stars!⭐⭐
We are delighted to hear that William was friendly and helpful with your move!👌
We greatly appreciate you taking the time to share your experience with us☀️
//Caroline
Reply from Fastspeed
HI Rachana! 🙂
Thank you very much for your review and the 5 stars!⭐⭐
We are very pleased to hear that Alex was able to help you quickly with your enquiry. 👌👌
It means a lot to us that you took the time to share your experience. We truly appreciate your feedback and hope to assist you again in the future!☀️
//Caroline
Reply from Fastspeed
Hi Rebeka! 😄
Thank you very much for your review and the 5 stars!⭐⭐
We are delighted to hear that you received good and courteous service from us 👌
It means a lot that you took the time to share your experience. We truly appreciate your feedback and hope to have the pleasure of assisting you again in the future☀️☀️
//Caroline
Reply from Fastspeed
Hej Gonzalo 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at Jamie kunne løse dit problem hurtigt og effektivt. Vi giver selvfølgelig din ros videre til ham. Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
The guy I talked with was very polite…
The guy I talked with was very polite and really worked with me in order to find a solution.
21 July 2026
Unprompted review
Reply from Fastspeed
Hej Leonardo 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at du oplevede en høflig og hjælpsom service, og at der blev taget tid til at finde den bedste løsning sammen med dig. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Polite, patient and helpful
The customer service person, Anton, was very polite and patient with helping me with the issue i brought. He took the time to explain my options and how the processes will unfold as well as an actual timeline which was very helpful and assuring.
21 July 2026
Unprompted review
Reply from Fastspeed
Hej Antonia 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at Anton gav dig en god oplevelse. Vi er glade for, at du oplevede ham som høflig, tålmodig og hjælpsom, og at hans forklaring af muligheder og proces gav dig tryghed. Din ros giver vi selvfølgelig videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Jacob did a great job
20 July 2026
Unprompted review
Reply from Fastspeed
Hej Ole 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at Jacob gjorde et godt stykke arbejde. Vi giver selvfølgelig din ros videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Fast resolution!
Oliver was very helpful and fixed the issue right away.
20 July 2026
Unprompted review
Reply from Fastspeed
Hej Mukil,
Thank you for your review.
We're delighted to hear that Oliver was able to help you and resolve the issue so quickly. Providing fast and effective support is something we strive for every day, so it's great to know that you had a positive experience.
I'll make sure your kind words are passed on to Oliver. Recognition like this means a lot to our team.
Thank you for taking the time to share your feedback. We hope to provide you with a 5-star experience next time as well.
//August
I'd like to thank Valdemar
I'd like to thank Valdemar, the technician, for his clear and helpful explanation on how to set up the internet connection.
Special thanks for his understanding and patience.)
17 July 2026
Unprompted review
Reply from Fastspeed
Hej😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at Valdemar kunne hjælpe dig med en klar og nyttig forklaring på opsætningen af internetforbindelsen. Vi er især glade for, at du oplevede ham som både forstående og tålmodig. Din ros giver vi selvfølgelig videre til ham. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Reply from Fastspeed
Hej Serhii 😊
Tak for din flotte anmeldelse ⭐⭐⭐⭐⭐
Det glæder os at høre, at du fik perfekt service. Vi giver selvfølgelig din ros videre til Nikolaj. 😊
Tak fordi du tog dig tid til at dele din oplevelse.
// Laura
Great customer service from Anton!
17 July 2026
Unprompted review
Reply from Fastspeed
Hello Roberta,
Thank you so much for your review.
We're delighted to hear that you had a great experience with Anton. Providing helpful, friendly, and professional customer service is something we strive for every day, so it's wonderful to know that Anton delivered exactly that.
I’ll make sure to pass your kind words on to him. Feedback like yours means a lot to our team.
We hope to provide you with a 5-star experience next time as well.
//August
Jonas has solved the problem on phone saved time.
Good service personnel and good communication
16 July 2026
Reply from Fastspeed
Hej Dutt,
Thank you for your review.
We're pleased to hear that Jonas was able to solve the issue over the phone and save you valuable time. Providing efficient support and clear communication is very important to us, so it's great to know that you had a positive experience.
We truly appreciate you taking the time to share your feedback. We hope to provide you with a 5-star experience next time as well.
//August
Absolutely amazing
Absolutely amazing. Life-saver who called back to me to get a time with the technician the next day, so get my internet working ASAP during holiday times.
16 July 2026
Unprompted review
Reply from Fastspeed
Hello Charlie,
Thank you so much for your fantastic review.
We're delighted to hear that you had such a positive experience. We know how important it is to get your internet up and running quickly, especially during the holiday season, so it's great to hear that our colleague was able to call you back and secure a technician appointment for the very next day.
Feedback like this means a lot to us, and it's wonderful to know that our efforts made a real difference when you needed it most.
Thank you for choosing Fastspeed and for taking the time to share your experience with us.
//August
Reply from Fastspeed
Hej Vikas,
Thank you very much for your review.
We're delighted to hear that you had a great experience with both our service and support. Delivering helpful assistance and making things easy for our customers is something we strive for every day, so it's wonderful to receive feedback like yours.
Thank you for taking the time to share your experience. We hope to provide you with a 5-star experience next time as well.
//August
Valdmemar was really helpful and not…
Valdmemar was really helpful and not only tried to solve my issue but also provided some insights and extra support
15 July 2026
Unprompted review
Reply from Fastspeed
Hej Andreas,
Thank you for taking the time to share your experience.
It's great to hear that Valdemar was able to help not only with your issue, but also by providing additional insights and support along the way. We always aim to go the extra mile for our customers, so it's wonderful to know that this made a positive difference for you.
I will make sure your kind words are passed on to Valdemar. Feedback like yours is highly appreciated and means a lot to the team.
Thank you for choosing Fastspeed and for your recommendation of our service.
//August
Adequate help by Nikolaj upon…
Adequate help by Nikolaj upon termination of my contract. No time wasted and clear communication in English.
15 July 2026
Unprompted review
Reply from Fastspeed
Hej Harmen,
Thank you for your review.
I'm pleased to hear that Nikolaj was able to assist you efficiently with the termination of your contract. Clear communication and making the process as straightforward as possible are important to us, so it's great to know that you experienced both a smooth process and good service in English.
Thank you for taking the time to share your experience. We hope that we can provide you with a 5-star experience should our paths cross again in the future.
//August
Hi I was talking to one of your representatives named Nikolaj
Hi I was talking to one of your customer service representatives called Nikolaj, he was very friendly, understanding and very helpful and give me a good and solution for my connection. Keep up the good work , totally appreciated, Thanks
Syam
10 July 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! ⭐ We're delighted to hear that Nikolaj provided such a friendly, understanding, and helpful experience. It's great to know he was able to find a good solution for your connection. We'll be sure to pass your kind words on to him. Thank you for your appreciation and for taking the time to share your experience! 🚀
//Emma
Reply from Fastspeed
Tusind tak for din anmeldelse!
Vi sætter stor pris på, du deler din oplevelse🚀✨
//Emma
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