Quick delivery , would have been 5stars except doors were delivered stacked vertically on a pallet so they could not be wheeled into the garage . So we had to struggle unloading them in 30 degree te... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Burrington Way, PL5 3LX, Plymouth, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spent hours searching for the product I purchased, (50mm x 50mm cabinet door backplates). They arrived very quickly, and very well packaged so there was no chance of damaging in transit. I would say the product was of exceptional quality, and would recommend the door superstore, I've already made a second purchase with them.
Reply from DOOR SUPERSTORE
Delivery fast, great quality product at a fair price.most definitely buy from again
Reply from DOOR SUPERSTORE
The door seal is exactly what I needed and will definitely keep the draughts out this winter
Reply from DOOR SUPERSTORE
Abbie was incredibly helpful in getting our door sorted after we’d been let down by another company. She came back to us with a price very quickly, was knowledgeable and informative, and made the whole process straightforward. It was refreshing to receive such helpful and efficient service. We’ll definitely be using them again in the future. Highly recommended!
Reply from DOOR SUPERSTORE
Easy to order, super quick delivery, great quality product. So glad they did these in this colour, as I looked everywhere for a replacement for the old existing ones, exact size match too.
Reply from DOOR SUPERSTORE
Excellent customer service , good price and super quick delivery , A +++
Reply from DOOR SUPERSTORE
Reply from DOOR SUPERSTORE
Good value compared to all others good communication and delivery timing clearly advised and made on time. Thanks
Reply from DOOR SUPERSTORE
Excellent service from order to delivery
Well packaged and high quality doors great
Value for money , would highly recommend
Reply from DOOR SUPERSTORE
Great product and I have now brought 6 of them.
Reply from DOOR SUPERSTORE
Amazing quick delivery, ordered in the morning and it was at my house by next morning. Very professional in all aspects.
Reply from DOOR SUPERSTORE
Took payment then attempted to charge £674 for delivering a single door.
Reply from DOOR SUPERSTORE
Good communication with company. Answered all my questions and order was spot on
Reply from DOOR SUPERSTORE
I ordered two primed flush doors by Deanta. Nice doors by HEAVY. No warning on the website about the weight. One was 32kg, the other 44kg. Also, no warning that delivery is kerbside only. I live in a second floor flat and my personal weight is around 60kg - not a good fit. Even when we were called up about the delivery there was no warning of having to handle the doors myself. I owe huge thanks to the delivery driver who was kind enough (but under no obligation) to give me a hand. Please put a warning on your website or change your delivery policy.
Reply from DOOR SUPERSTORE
We ordered some Crystal double glazed units. Service was amazing, we needed to change our order at the last minute and Abbie in the sales team was incredibly helpful and patient.
They had to be delivered to a courier for onward transportation because of our location, but that too was seamless. They arrived yesterday in great condition.
Reply from DOOR SUPERSTORE
Worse customer service I have ever received in my life.
Placed order in March 2026 and been fobbed off with delayed excuses, requested full refund after they said they had delivered the doors on 3rd September this was told to me on the 6th September!
Poor service from start to finish, processed my refund without even acknowledging my email.
Save your time & money and go else where.
Reply from DOOR SUPERSTORE
1st class service great price and doors were delivered straight from Deanta.
Very simple process and Abbie kept us updated with a quote and delivery details can't fault .
Reply from DOOR SUPERSTORE
Great company easy to order . Good quality.
When needed some advice on size of lick the person on the phone was super helpful and followed up the conversation with an email detailing everything I needed to know.
Reply from DOOR SUPERSTORE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.