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Clothes2order.com Reviews 28,829

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for the high quality of its products, including clothing items like polo shirts, t-shirts, caps, and sweatshirts. Consumers appreciate the professional service, noting that the company ensures satisfaction with designs before printing. People highlight the company's proactive approach, with the team often providing advice and support regarding artwork quality. Consumers also value the efficient order processing and timely delivery services. The ordering process is described as easy, with simple graphic uploading. The company is commended for maintaining designs on file for repeat customers, making future orders faster. Reviewers also appreciate the helpful and responsive customer service, with staff often going the extra mile to ensure the final product meets expectations.

Based on these reviews

Rated 5 out of 5 stars

Absolutely blown away by the outcome! I was always concerned placing a small order for only 2 items, but clothes2order went above and beyond and even assisting with a redraw to ensure my order arrived... See more

Company replied

Rated 5 out of 5 stars
Verified

Fantastic job. Speedy execution. Price seemed a little higher when I told people the cost, but I'll rather pay for quality than get a terrible product at "cheaper" price. So, highly recommend.

Company replied

Rated 5 out of 5 stars

I have a unique self-designed logo that I use on my YouTube videos and have on t-shirts and crash helmets, but always wanted to have on a baseball cap. I researched many companies, most of who only o... See more

Company replied

Rated 5 out of 5 stars
Verified

My second order with Clothes2order and as always fantastic service. Great communication via email to approve the right design for the product. Fast production and shipping. Once again, no issues. High... See more

Company replied

Rated 5 out of 5 stars
Verified

A great speedy and efficient service, received as promised in express time and wonderful quality with accurately embroidered logo. Will come back for more soon for sure!!

Company replied

Rated 5 out of 5 stars
Verified

My company already use Clothes 2 order for their workwear because of their quality, value and ease of use, so when a running club I belong to wanted a one off T shirt printed I naturally looked at Clo... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to use ordering process. Very helpful when I realised I'd accidentally selected the 'pick up' rather than 'delivery' option. They sorted it immediately and I received the order the following day... See more

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Rated 5 out of 5 stars
Verified

Ordered t shirts as a gift, easy website to use and good communication re: order. Items were good quality and recipient happy!

Company replied

Rated 5 out of 5 stars
Verified

Great service: the team were very helpful and fast to respond when a customised order was needed urgently, and the product was delivered when promised. Thank you!

Company replied

Rated 5 out of 5 stars
Verified

The clothing arrived as described and the fitting is perfect, having followed the measurements instructions. The embroidery is excellent and the logo is an exact copy of what we used. I'm very please... See more

Company replied

Rated 4 out of 5 stars
Verified

Very easy to order, great quality. Initial setup fees, and low volume orders can be pricey, but for more than 10 items and future orders (of same design/item) become cost effective.

Company replied

Rated 5 out of 5 stars
Verified

Excellent customer service, they contacted us before printing as the design format we sent, wasn’t going to work on the T-shirts so they offered alternatives to ensure it was of the highest quality, w... See more

Company replied

Rated 5 out of 5 stars
Verified

Clothes 2 order are great! I have used these guys a few times now and they are very professional, making sure your happy with your design before it’s printed and letting you know if the logo... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordering was very easy. Uploading my graphics couldn't have been simpler. I would say my only frustration, me being impatient, is that the sign off of the proof and the production and shipping could b... See more

Company replied

Rated 5 out of 5 stars
Verified

This is not a first time Xfactor experience from KZB perspective this is the norm.. Many Many thanks for your excellent service from the get go to production and on time delivery of our bespo... See more

Company replied

Rated 5 out of 5 stars
Verified

Such a fantastic service, so easy to design and place logos where you want them (not so easy on other sites). The team sent us photos of samples to review before approving the full order because it wa... See more

Company replied

Rated 5 out of 5 stars
Verified

Have ordered a few times - always good quality and service. Advice or concerns over quality of artwork is prompt by email and always supportive. Delivery very quick. I've never really considered an... See more

Company replied

Rated 5 out of 5 stars
Verified

It was so easy to place an order for some polo shirts with our company logo. The end product was excellent - great quality compared to a friend's logo polo shirt (which he purchased from another well-... See more

Company replied

Rated 5 out of 5 stars
Verified

Lovely quaility goods, decided to try the sweatshirts aswell as the polo shirts this time, they are lovey, very smart and comfortable. The delivery was very quick and ordering very easy.

Company replied

Rated 3 out of 5 stars
Verified

We ordered tri dri t shirts with a large logo printed on the front. The T shirts are a nice quality The print forms a thick film on the material which detracts from the quality of the material an... See more

Company replied

Rated 5 out of 5 stars
Verified

Not the first time I’ve used this company and I’m a repeat customer for a reason. Good quality clothing, polo shirts, t-shirts and caps. Printed Logos reproduced well and consultation with design team... See more

Company replied

Rated 5 out of 5 stars
Verified

They contacted me to let me know that my images were not up to the correct standard and clarity. A really le penalised and helpful service. My printed t-shirts arrived quickly and look great!

Company replied

Rated 5 out of 5 stars
Verified

Excellent service, always on time, always checked to make sure we are going to be happy and advice given and other options offered if needed. We are always happy with the quality and the timesca... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service Picture we uploaden required some modifications still, all was done quickly, communication went very smoothly Happy with the result

Company replied

Rated 5 out of 5 stars
Verified

Excellent quality Teeshirts each with outstanding print quality. Expensive but worth it. Customer services were really helpful in guiding me through the process. Delivery was faster than scheduled.... See more

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Rated 5 out of 5 stars
Verified

Very fast postage. Amazing quality products and a great range of options. Would absolutely use them again.

Company replied

Rated 5 out of 5 stars
Verified

Excellenct responsive customer service and t-shirts were lovely. However, if you want more than 6 original t-shirts, you have to put orders through separately, which is a faf!

Company replied

Rated 5 out of 5 stars
Verified

Amazing service, the website was easy to use and track your order. They checked the size of my logo and requested confirmation before processing. Fantastic customer service and I would recommend and r... See more

Company replied

Rated 3 out of 5 stars
Verified

Website really good and easy to design what you want however, I felt the printing could have been a better quality. The images don’t seem very vibrant and would have been better with some sort of shin... See more

Company replied

Rated 5 out of 5 stars
Verified

The customer service with C2O was amazing. Very polite. Easy to get hold of. Clothing and logos are of high quality. I will be using all the time. Thank you again.

Company replied

Rated 5 out of 5 stars
Verified

Ordered a cap with logo, and the item received was better than expected. The quality was excellent. The logo was exactly the right size and high quality. Delighted.

Company replied

Rated 4 out of 5 stars
Verified

Got a custom hat and quality was very good. Took slightly longer to arrive but customer service very helpful and spoke to a real person.

Company replied

Rated 5 out of 5 stars
Verified

Always helpful. If they think an image isn’t going to come out right, they’ll let you know just in case. I’ve always been happy with my prints (weird tshirts).

Company replied

Rated 5 out of 5 stars
Verified

There were lots of colours to choose from and when we got them, the colours were great! The embroidery was brilliant and spot on to what we wanted. Highly recommend them!

Company replied

Rated 5 out of 5 stars
Verified

They responded with confirm of order and they dispatched quickly great to have done business with them

Company replied

Rated 5 out of 5 stars
Verified

A very reliable T-shirt printing Business and they deliver on time. Thank you to the whole team at clothes 2 order.

Company replied

Rated 5 out of 5 stars

Great service. Emailed me to let me know that my image I sent to print on the t-shirts wasn't the best quality and wanted to check what I'd like to do to ensure the t-shirts came out the best possib... See more

Company replied

Rated 5 out of 5 stars

Great service and final product. Arrived ahead of time and delighted with the outcome

Company replied

Rated 5 out of 5 stars
Verified

Easy to use website T-shirts looked exactly like the on screen picture Quick production

Company replied

Rated 5 out of 5 stars
Verified

The Company still had our design on file, definitely made the ordering a lot faster. Cheers for sorting us out again

Company replied

Rated 5 out of 5 stars
Verified

The service was really quick. I was able to select from a wide range of products to get exactly what I needed. The quality is excellent. The logo colours are spot on. I found the website easy to use a... See more

Company replied

Rated 5 out of 5 stars
Verified

The order has been received as placed. Thank you very much. - Reclean Limited

Company replied

Rated 5 out of 5 stars
Verified

Ordered with my design for Haloween. Quality of printed exceeded my expetations. Italso arrived qiicker tĥan expected?

Company replied

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Company details

  1. #40 of 63 best companies in Printed clothing store
  2. #46 of 82 best companies in Clothing supplier
  3. #17 of 28 best companies in Custom T-shirt Shop
  4. #24 of 28 best companies in Embroidery service
  5. #14 of 16 best companies in Embroidery shop
  6. #21 of 31 best companies in Work Clothes Shop

Written by the company

Clothes2order has been supplying businesses, teams and organisations with customised branded clothing for more than 20 years, providing printed and embroidered garments for uniforms, workwear and merchandise in as little as 24 hours, with no minimum order. Major clients include Google, Amazon and McDonald’s alongside hundreds of thousands of smaller businesses and brands worldwide.

Clothes2order.com

Written by the company

Award winning customer experience
We are committed to offering friendly, expert customer service. Our dedicated UK support team is on hand from 8:00-18:00, Monday to Friday, to offer you tailored help and advice by phone, email or live chat.
Every order checked by experts
Every order we receive, big or small is checked and managed by our expert team of experienced in house art workers and production operatives guaranteeing you exceptional quality printed or embroidered garments.
Fast and flexible service
Need your clothing fast? We can offer guaranteed 24 hour and 4 day express print and embroidery services, allowing us to offer you a flexible, fast and reliable service. Order online 24 hours a day with no minimum order quantity.
Leading supplier of printed and embroidered clothing since 2002
Clothes2order.com has printed or embroidered over 2 million items of clothing right here in the UK from its Manchester factory. With over 28,000 five star reviews here on Trustpilot and a UK Customer Experience Award, you are in safe hands with Clothes2order for all your uniform or event clothing requirements.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Easy to use

Easy to use, great quality and good prices.

28 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Natasha

Thank you for taking your time to leave us an excellent review.

Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

Fantastic embroidered beanie

Fantastic embroidered beanie. Worth 5 stars

27 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Patrick

Thank you for your review and we are pleased to hear you are happy with your items.

We look forward to receiving your next order.

Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

I had a fantastic service

I had a fantastic service, was helped from the beginning to the end with design, changes sizes etc, quality of the print is 100% brilliant and the material is perfect, really good quality. I cannot fault the service or product, delivery was before the scheduled time too so that was a bonus. Very appreciative and will use again.

27 October 2025
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Reply from Clothes2order.com

Hi Laury

Thank you for your review and we are pleased to hear you are happy with your items.

We look forward to receiving your next order.

Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

Very satisfied.

Easy ordering system, good communication regarding delivery which was on time. Very helpful on the phone when I needed to order extra. Pleased with the product.

28 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi MR & MRS Standen,

Thank you for your review and we are pleased to hear you are happy with your items.

We look forward to receiving your next order.

Kind regards, Dylan

Rated 1 out of 5 stars
Verified

Poor fit, waste of money and bad advise.

On their website, Clothes2order makes a big point of claiming to show sizing in two different ways. I picked Regatta polo shirts (and a matching fleece), as I perceived these to be slightly more premium, but not excessively expensive. Unfortunately, contrary to their claim, only one size is shown on this product and, whilst they just fit, I have no doubt that after a single wash, the part cotton mix will shrink and render them useless.

When I placed the order (ref.5878375), I requested that my round logo was embroidered at 8cm diameter, as I wanted a slick professional look without the logo being too showy. Shortly after ordering, I got an email recommending enlarging to 10cm. I accepted this recommendation, as they ought to "know more about these things than I do".

Immediately after ordering, I started getting bombarded with marketing, including SMS marketing messages, which I definitely didn't opt in to.

Two days later, I got a proof for the embroidery sent though. My logo was supplied as a white PNG image with a transparent background. For some reason, they had added black background stitching to this, which I then had to send another email querying.

Another 6 days later the order shipped. When the parcel turned up the next day, I was surprised to see all 3 items crammed into a tiny shipping bag, which didn't inspire confidence or appear particularly professional.

Upon opening, I discovered the poor fit but, more importantly, that the logo didn't look right - in terms of both size and position.

As I was in the process of trying to get a business off the ground, I couldn't face the hassle of arguing the toss about whether I could get a refund on a personalised item, so the whole exercise is probably just going to end up a waste of £80 and a learning experience that shopping online may not be the best approach with a product of this nature.

20 October 2025
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Reply from Clothes2order.com

Hi Dominic

Thank you for leaving a review. Unfortunately, we can’t see any previous contact regarding this issue and so will need a little bit of time to investigate this. We have emailed you for further information so that we can look into this for you.


Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

Good communications about the delivery…

Good communications about the delivery and progress. Likes how they send you the design to validate before blindly printing them and the quality of the output was excellent. Good delivery times too

20 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Dan

Thank you for taking your time to leave us an excellent review.

Kind regards, Kirsty

Rated 4 out of 5 stars
Verified

Would have given 5 but the t-shirts…

Would have given 5 but the t-shirts arrived with some smelling of what can only be described as doner kebab

26 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Gemma,

Thank you for leaving a review. Unfortunately, we can’t see any previous contact regarding this issue and so will need a little bit of time to investigate this. We have emailed you for further information so that we can look into this for you.

Kind regards, Kirsty

Rated 1 out of 5 stars
Verified

Misleading information, poor customer service.

I was given misleading information on delivery times, twice. Order was late and I missed a key deadline as a result. Disappointing.

27 October 2025
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Reply from Clothes2order.com

Hi Paul

Thank you for leaving a review.

I am sorry to hear that your order took a little longer than expected.


I have forwarded your comments onto our team so that we can look at ways to improve this.


Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

Excellent quality on the embroidery

The embroidery, colour and neatness, as well as accuracy to image, surpassed my expectations to be honest. On cap, fleece, polo shirt and sweatshirt.

27 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Jonathan

Thank you for taking your time to leave us an excellent review.

Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

Excellence delivered at every step of the way

It is always a bit of a risk when you order online from a company whose services one hasn’t used before. This is why I am writing this review. Ordering my branded towels from C2O has been a very easy experience. The end result is also as excellent as their customer service. Thank you. I’ll be back.

19 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Good morning,

Thank you for your review and we are pleased to hear you are happy with your items.

We look forward to receiving your next order.

Kind regards, Kirsty

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars
Verified

Easy to navigate the website and lots…

Easy to navigate the website and lots of choice. Very happy with the quality and customer service, thank you

19 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Jo

Thank you for taking your time to leave us an excellent review.

Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

Overall Good

Overall really good service and quality. The only issue was the ladies T shirts were smaller size than the standard.

26 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Sue

Thank you for taking your time to leave us an excellent review.

Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

Ordered a single shirt as a birthday…

Ordered a single shirt as a birthday gift for my son who has just started his own company. Sent an image of his company logo that he had sent me and they got the colour exact and sent me a proof copy to confirm it was correct. They got it spot on and it was delivered within 2 days. My son was made up with it and as his company grows will be ordering more for his employees. We

15 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Chris

Thank you for your review and we are pleased to hear you are happy with your items.


We look forward to receiving your next order.

Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

The order has been received as placed

The order has been received as placed. Thank you very much.

- Reclean Limited

21 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Eddie

Thank you for your review and we are pleased to hear you are happy with your items.


We look forward to receiving your next order.



Kind regards, Kirsty

Rated 5 out of 5 stars
Verified

One off printed T shirt

My company already use Clothes 2 order for their workwear because of their quality, value and ease of use, so when a running club I belong to wanted a one off T shirt printed I naturally looked at Clothes2order. The printed TriDri Performance T shirt was of very high quality with an equally high quality print on and went down very well when it was presented to the recpient.

15 October 2025
Clothes2order.com logo

Reply from Clothes2order.com

Hi Paul

Thank you for your review and we are pleased to hear you are happy with your items.


We look forward to receiving your next order.

Kind regards, Kirsty

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