Absolutely blown away by the outcome! I was always concerned placing a small order for only 2 items, but clothes2order went above and beyond and even assisting with a redraw to ensure my order arrived... See more
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Clothes2order has been supplying businesses, teams and organisations with customised branded clothing for more than 20 years, providing printed and embroidered garments for uniforms, workwear and merchandise in as little as 24 hours, with no minimum order. Major clients include Google, Amazon and McDonald’s alongside hundreds of thousands of smaller businesses and brands worldwide.
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Unit 5 Wheel Forge Way, M17 1EH, Manchester, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
very well managed with the chande of colour to the logo and delivery was good. definitely use again
Quick delivery and kept me informed from start to delivery i have used them before and i will the next time first class service.
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I had a fantastic service, was helped from the beginning to the end with design, changes sizes etc, quality of the print is 100% brilliant and the material is perfect, really good quality. I cannot fault the service or product, delivery was before the scheduled time too so that was a bonus. Very appreciative and will use again.
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Easy ordering system, good communication regarding delivery which was on time. Very helpful on the phone when I needed to order extra. Pleased with the product.
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On their website, Clothes2order makes a big point of claiming to show sizing in two different ways. I picked Regatta polo shirts (and a matching fleece), as I perceived these to be slightly more premium, but not excessively expensive. Unfortunately, contrary to their claim, only one size is shown on this product and, whilst they just fit, I have no doubt that after a single wash, the part cotton mix will shrink and render them useless.
When I placed the order (ref.5878375), I requested that my round logo was embroidered at 8cm diameter, as I wanted a slick professional look without the logo being too showy. Shortly after ordering, I got an email recommending enlarging to 10cm. I accepted this recommendation, as they ought to "know more about these things than I do".
Immediately after ordering, I started getting bombarded with marketing, including SMS marketing messages, which I definitely didn't opt in to.
Two days later, I got a proof for the embroidery sent though. My logo was supplied as a white PNG image with a transparent background. For some reason, they had added black background stitching to this, which I then had to send another email querying.
Another 6 days later the order shipped. When the parcel turned up the next day, I was surprised to see all 3 items crammed into a tiny shipping bag, which didn't inspire confidence or appear particularly professional.
Upon opening, I discovered the poor fit but, more importantly, that the logo didn't look right - in terms of both size and position.
As I was in the process of trying to get a business off the ground, I couldn't face the hassle of arguing the toss about whether I could get a refund on a personalised item, so the whole exercise is probably just going to end up a waste of £80 and a learning experience that shopping online may not be the best approach with a product of this nature.
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Good communications about the delivery and progress. Likes how they send you the design to validate before blindly printing them and the quality of the output was excellent. Good delivery times too
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Would have given 5 but the t-shirts arrived with some smelling of what can only be described as doner kebab
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I was given misleading information on delivery times, twice. Order was late and I missed a key deadline as a result. Disappointing.
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The embroidery, colour and neatness, as well as accuracy to image, surpassed my expectations to be honest. On cap, fleece, polo shirt and sweatshirt.
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It is always a bit of a risk when you order online from a company whose services one hasn’t used before. This is why I am writing this review. Ordering my branded towels from C2O has been a very easy experience. The end result is also as excellent as their customer service. Thank you. I’ll be back.
Reply from Clothes2order.com
Easy to navigate the website and lots of choice. Very happy with the quality and customer service, thank you
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Overall really good service and quality. The only issue was the ladies T shirts were smaller size than the standard.
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Great quality and service will be using them 100% again.
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Ordered a single shirt as a birthday gift for my son who has just started his own company. Sent an image of his company logo that he had sent me and they got the colour exact and sent me a proof copy to confirm it was correct. They got it spot on and it was delivered within 2 days. My son was made up with it and as his company grows will be ordering more for his employees. We
Reply from Clothes2order.com
The order has been received as placed. Thank you very much.
- Reclean Limited
Reply from Clothes2order.com
My company already use Clothes 2 order for their workwear because of their quality, value and ease of use, so when a running club I belong to wanted a one off T shirt printed I naturally looked at Clothes2order. The printed TriDri Performance T shirt was of very high quality with an equally high quality print on and went down very well when it was presented to the recpient.
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