City Workwear Reviews 

779
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Ordering process was quick and easy. Harry checked and edited artwork to our requirements. Lead time was short, and product quality was brilliant.

Rated 5 out of 5 stars

Unbeatable prices and easy to use website. I unknowingly made a mistake on my latest order and someone from City Workwear noticed ot was different from my last order. They called me to check which me... See more

Rated 5 out of 5 stars

We’ve been using city workwear for a number of years now and I can honestly say the products and the service from them is absolutely fantastic. Our latest order was ordered Sunday evening and arriv... See more

Rated 5 out of 5 stars

Just received another order from city workwear for T-shirts hoodies and body warmers. I have been using this company for a few years now and the quality of all the garments we’ve had are excellent... See more

Company details

  1. #18 of 57 best companies in Printed clothing store
  2. #24 of 71 best companies in Clothing supplier
  3. #9 of 27 best companies in Custom T-shirt Shop
  4. #14 of 32 best companies in Embroidery service
  5. #5 of 11 best companies in Screen Printer
  6. #12 of 35 best companies in Uniform Shop

Written by the company

Suppliers of Workwear and Uniforms, Specialists in Embroidery and Print. In-house production, UK based. Established 2014


Contact info

4.8

Excellent

TrustScore 5 out of 5

779 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(779)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices & service

Unbeatable prices and easy to use website. I unknowingly made a mistake on my latest order and someone from City Workwear noticed ot was different from my last order. They called me to check which meant a problem was solved before it happened

2 April 2026
Rated 5 out of 5 stars

City Workwear Review

I recently purchased some Regatta mens belts and the experience that I had with City Workwear was great. The order went through quickly and the items were well packaged by the seller. The belts are brand new and exactly as described and as pictured on their website.The belts are strong and well made. They are durable and also look good. Very Happy. Thank You.

16 February 2026
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service - chat operated by actually people, advised on stock / future changes quickly and when asked they expedited shipping within a day! Will certainly be back for more items as I know they can be trusted

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Very disappointed initially, however now resolved and went extra mile

I’m very disappointed with the level of customer service I’ve received.

I placed an order on 08/03/2026 and have since attempted to make contact on at least three separate occasions to request an update. This has included both email and online chat, where I was told I would receive a response — however, no follow-up has been provided.

The lack of communication is frustrating and leaves me with little confidence in the service. At the very least, I would expect acknowledgment and a basic update on my order status.

I hope this is addressed promptly.

Here’s a refined version that reflects resolution, acknowledges the fix, and justifies a 4-star rating:


12-4-26 UPDATE
Following my initial concerns, I’m pleased to say the issue has now been addressed and my order has been resolved.

I did experience some frustration initially due to a lack of communication, as I had reached out multiple times without receiving a timely response. However, the matter was eventually handled, and I appreciate the effort made to put things right.

Thank you for resolving the situation — with more consistent communication throughout, this would have been a 5-star experience.

8 March 2026
Rated 5 out of 5 stars

Top quality, rare these days.

I got in touch with Adam at City Workwear after seeing the quality of another company’s gear and asking where they got it from.

From the start, Adam was quick, efficient, and easy to deal with. Communication was clear throughout, and everything arrived exactly as expected.

The quality of the clothing is genuinely impressive — something that feels increasingly rare these days. Really pleased with the whole experience and would definitely recommend.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Items arrived in time for planned event and were more than I was expecting. Will definitely be ordering again

27 February 2026
Rated 5 out of 5 stars

Workwear- look no further!

We have been using City Workwear for all of our staff uniforms and work gear, and the experience has been nothing short of fantastic. The quality of the garments is top-notch—durable enough for daily wear and professional enough to represent our brand perfectly. Their attention to detail and customer service make them a standout partner for our business. If you’re looking for reliable, high-quality workwear, look no further!

21 February 2026
Unprompted review

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