Bloom & Wild UK Reviews 

74,045
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 9,862 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning quality of the flowers, noting they often arrive in bud and bloom beautifully, providing lasting enjoyment. The delivery service is frequently commended for its promptness, efficiency, and convenient letterbox option, alongside clear communication. Reviewers also highlight the straightforward ordering process and helpful customer service, contributing to an overall positive interaction. However, some customers also noted issues with product quality, reporting flowers arriving wilted, not blooming, or not lasting as expected. A few other people also felt that delivery was occasionally problematic, with orders arriving late or too early, or experiencing poor handling. Additionally, some reviewers encountered difficulties with the ordering process or website functionality, such as basket issues or lack of confirmation.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising the high quality, beautiful... See more

Delivery service

People report positive experiences with delivery service, often praising its efficiency, speed, and... See more

Quality

Clients share positive opinions on quality, frequently praising the high quality of flowers and plants,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, ease of use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used bloom and wild Uk for almost 2 years now and have not been disappointed. The flowers themselves are always stunning and gorgeously delivered . Everything is taken care of from the delive... See more

Rated 5 out of 5 stars

I live in the U.S., but one of my dearest friends lives in the UK. I asked for recommendations of UK florists, and Bloom & Wild was frequently mentioned. I’ve now used them successfully several times... See more

Rated 5 out of 5 stars

I have ordered letterbox flowers from this company several times both for myself & as gifts. They have always been beautiful (once in a vase for 24hrs or so) & lasted at least 2 weeks. They have been... See more

Rated 5 out of 5 stars

I love the contact you receive on ordering your flowers. Order acknowledged by email, day before another email to confirm order on its way! And then the final one to say your order has been delivered.... See more


Company details

  1. #18 of 45 best companies in Flower Delivery
  2. #40 of 69 best companies in Corporate gift supplier
  3. #9 of 12 best companies in Dried flower shop
  4. #22 of 40 best companies in Florist
  5. #13 of 35 best companies in Flower market
  6. #224 of 375 best companies in Gift shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74k reviews

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4.6

All reviews

(74,045)

9,725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Did not deliver on the requested date

Did not deliver on the requested date. They said that we should have paid extra which I would have been happy to do but this was not made clear in the instructions

2 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi (customer name),

Thank you for taking the time to leave your review.

I am so sorry to hear that the flowers were not delivered on the selected date, and the instructions was not clear, especially as you paid extra for the delivery.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5241877, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

I would recommend Bloom and Wild for quality and delivery reliability

I have used Bloom and Wild on many occasions now over several years. I found the service to be reliable in delivery and quality. I ordered a year long gift of monthly flowers which was a little awkward to set up last August. 11/12 arrangements were absolutely superb and the one below expected standard one was replaced by another from Bloom and Wild. I would recommend this company and will certainly continue using them.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent flowers &!service

I have used bloom &wild lots of times. The recipients of the flowers I have sent have always , commented on how lovely the flowers are and that they last
Therefore that’s the reason I use bloom & wild again and again . Excellent service

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Easy ordering, delivered on time to the delighted recipient. Thank you Bloom & Wild.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve always used Bloom and Wild as I…

I’ve always used Bloom and Wild as I know they are reliable easy to order and have always arrived on time. They come with excellent instructions and advice on how to place in vase to make the best of them. The letterbox flowers are my go to usually, may look tired in the box but burst into life and last ages. The company has a Personal feel to it.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Great choice

The choice is great, any colour or size Bloom and Wild offer it. I have chosen Bloom and Wild flowers several times and they are definitely my go to. So easy to order, you can even choose the delivery day. The flowers are always beautiful and last and last.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Resolved concern

I had a concern with my order .... they resolved my concern so quickly and were very kind... I have been a customer of this company for a while and would highly recommend them for good service and lovely product

22 July 2026
Unprompted review
Rated 3 out of 5 stars

There seems to be a lack of consistency…

There seems to be a lack of consistency with B&W. The first time I ordered 'letter box' flowers from them, they were lovely and the recipient received exactly the bouquet type I ordered with the colours as shown on the website and were were both delighted. However, on ordering the same style of bouquet for a different recipient, different town/county, when I saw what was received, I was very disappointed - it was totally lacking. Very dark flowers, very dull, no yellows or whites included to lift it as shown on the website.
B&W did offer me a decent discount on my next order but, would I order from them again - no, I like to feel confident that my friends/relatives are going to receive exactly the type of bouquet I have carefully chosen for them. Perhaps the second was a poor display was due to that style being in the sale second time around? Having said that - the delivery was on point.

13 June 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Anon, thank you for taking the time to leave your review.

I'm really sorry to hear that your second bouquet didn't live up to your expectations, especially after such a positive first experience.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5240979, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Always excellent service

Always excellent service and an increasing range of gift choices to suit all budgets. I feel confident purchasing as the items have always been of a good standard and delivered on time. Delivery is also, often included in the price.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Yes, I had a problem but I’m still giving 5 stars!

Yes, I had a problem but I’m still giving 5 stars!

I appreciate my original order did not go according to plan, however, I am really impressed with the way it has been handled and resolved!

It’s very easy to claim how good a company is when things go well. For me it’s how an issue is handled and resolved when things don’t go to plan that makes the difference.

Everyone involved has been outstanding, a new bunch of flowers have been organised within days of the delivery failing (Royal Mail issue), no questions asked. Thank you!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

The best flower delivery service

I’ve sent many bouquets to friends and family, and they’ve always been gorgeous, arrived on time and made the day of whoever I’ve sent them to. The app is very easy to use, the selection is great for all occasions and the customer service is amazing. I couldn’t recommend them more!

8 July 2026
Unprompted review

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