Flowers were lovely but I paid extra for a bigger bunch and it definitely didn’t look any better than the standard bouquet. I was a bit underwhelmed if I’m honest. My husband said he has bought me w... See more
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Company details
- #25 of 41 best companies in Flower Delivery
- #26 of 38 best companies in Florist
- #19 of 32 best companies in Flower market
- #304 of 373 best companies in Gift shop
Written by the company
Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- hello@interflora.co.uk
- www.interflora.co.uk
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Service received and quality of flowers…
Service received and quality of flowers as good as always
Good choice in a year of difficult…
Good choice in a year of difficult weather conditions
Easy to order and select delivery
Easy to order and select delivery. Beautiful flowers when they arrived
Poor quality flowers
Nothing wrong with the ordering and delivery process. Poor quality flowers were dead in less than a week despite every effort being made to keep them going. I know these things happen but expected a lot more.
Not at all worth the expense.
Service seamless as always and flowers…
Service seamless as always and flowers were beautiful. Great value
Flowers delivered on time and the…
Flowers delivered on time and the recipient was delighted with the flowers.
My birthday girl loved the arrangement
My birthday girl loved the arrangement. I know it was expensive but Switzerland always is.
Flowers from abroad for a birthday person
Surprising a birthday person with flowers from abroad relies largely on trust. The delivery updates, and even a photo of the birthday person receiving the flowers, make me very satisfied with this service. Keep up the good work.
Disappointing
The flowers died within a few days of them arriving. There was no plant food either within the package. Very disappointed.
Very helpful after an address error
Very helpful after an address error, really pleased with the flowers and the person receiving them loved them. Thanks for your help.
Easy to use website and the whole…
Easy to use website and the whole transaction was very efficient. Also, a lovely display too.
Many thanks.
Keith
Lovely flowers delivered as asked so…
Lovely flowers delivered as asked so great service.
Cancelled order
I placed an order of flowers for my wife for our anniversary and waited for them to be delivered on the day. Late afternoon on the delivery day I received an email from Interflora informing me the order had been cancelled due to staffing issues (no driver) at the local florist. Very disappointing.
Ordering was easy and communication was…
Ordering was easy and communication was helpful for the delivery. I didn’t see the flowers but was sent a photo by the florist on delivery.
Great choice of bouquets
Great choice of bouquets. Next day delivery option. Arrived in time slot given and flowers were perfect. Recipient very happy. Thank you.
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