Burgerking Reviews 

Podimore services are an absolute joke.
They don't close until 10pm but from 8.30 they are sweeping up and telling people they can't sit.
Last week they took the chicken sandwiches off the menu... when asked about it they told us they still had 3 of them.
This week they have no fries.
Whoever the manager is who does the ordering needs to be reprimanded as they can't do their job.
When the order turns up half of it is missing. The cups are only half full of drink. The staff have faces like slapped asses and treat you like crap when you ask them a question and then come out with pathetically childish comments like "Mr potato heads not working today" when you ask them why they have no fries.
Total piss take.
Mcdonalds are crap but they are better than this place.
When I pay high prices for "fast food" and we are sat for 25 minutes waiting for it, it kind of defeats the whole term fast food doesn't it, and makes one wonder why we should visit here again.
Every week at this place there is something different to push burger king further down the list of places to visit.
If the staff don't want to do their job, get rid of them and employ someone who does. They get paid a wage to give a service, they don't give it.
Tonight... the whoppers were made with brioche buns.... thats not right. There was OLD brown lettuce containing a fly inside, The hallumi fries were soggy and stuck together. The onion rings were just the same. The entire meal was a disgusting discrace. They just give attitude.
Sort yourselves out!!!!

Hey, have a free birthday whopper on us. No matter what restaurant you select it’s not available in there. This is a ploy to make people open the app and spend when they don’t actually realise they’re being played and conned out of money into a purchase.

Downloaded their app on the advice of MSE. Supposed to get a free birthday whopper. Sure enough the voucher arrived but unable to use in store or via the app. Staff in store unable to help. Reached out via their contact us form on website but no response. Appalling service

I picked the wrong branch by mistake so couldn't collect my order. I tried to contact customer service and never got any reply. I decided to delete my account but requested all my data first and never got them. Enshitification is real. They don't care about the customer service anymore.

The start of our holiday we decided to go to this restaurant as our meeting point because who doesn’t like Burger King?
Being a Monday midday it would be quiet. There was a young man and 2 women one with red hair and the other a manager. The young man ignored twice to give change after paying cash and he also got an order wrong. Asking for the red haired girl to come and give change her attitude was rude and explained the young man was in training, asked why he was left on his own and she had no answer, took the receipt and her comment was, you are upset because you have not been given 5p is it really worth it?! What made this worse was that her and the manager was loudly saying how the customer was rude and full of attitude and how they couldn’t believe he wanted his 5p and everyone in the restaurant could hear. I didn’t appreciate the slagging off so I told her that we could all hear them and to stop it, she said to me “I will say what I want and if you don’t like it I’ll just bar you”
Then when it was discovered he did the order wrong she argued with the customer that simply the customer ordered wrong not the order wrong. Rightly the customer argued that he ordered a strawberry milkshake and not a strawberry cheesecake that was in the bag and on the receipt and she became extremely stroppy and kept arguing that they wasn’t wrong.
We waited 10 minutes after this and seen our order number had disappeared off the screen, called the manager over and asked what happened and she had no answer so she was told to just refund us and that the whole experience was absolutely shocking and a disgrace.
Thankfully we were very nicely treated and served by the McDonald’s over the road. We have since avoided all Burger King restaurants as clearly they are willing to employ the type of people we encountered at the Brampton hut site and simply not willing to give them money
I would recommend that you avoid this particular location unless you are happy to be treated with utter disrespect and spoken to with such derogatory

Burger was lukewarm, bacon was cold. Chips were lukewarm. Took the burger back and said the bacon is cold, was told ‘the bacon will always be cold it comes out of a pot’.
The empty Burger King car park and the full McDonalds car park opposite should have told me something!!

Their pictures of burgers looks nothing like reality. Expensive small tasteless piece of junk. Do your self a favour, make your own burgers.

We ordered food we got at least half the food .we went down the place and they didn’t give money or food any told us to leave (we brang the recite).stuck up terrible staff with terrible customer service.its terrible.

The fairly new Burger King on the road out on the outskirts of Stanstead Airport.
3 of us only spent 27 minutes:
choosing a meal on the automatic screen,
dining for a 2 course meal for 3 people - sat inside
Spent £45
a week later WE WERE SHOCKED AND SICKENED TO RECEIVE A £100 CAR PARK FINE !!!
Phoned that Burger King outlet and tried to appeal the fine through the car park company with no help at all.
This is disgusting treatment - we did not even see signs of car park minimum stays, so they cant be very visible. We go to Cafe Nero next door, sit in and have lunch, but have never received a car park fine there !?
How long does Burger King even allow for people to comfortably, walk from the car, order on screen, wait for food to be served, then sit down and eat if 27 Mins was fined ?! How disgusting is this - What an EXPENSIVE BURGER TRIP FOR MY FAMILY OF 3 AND LITERALLY LEAVES A BAD TASTE UNFORTUNATELY - Paying customers should not be treated this way!

I purchased a cheeseburger at Newcastle airport and it was cold, think it was past the time and the staff service was slow. Also heard the manager complaining about a call to a customer, overpriced, cold, poor service and unclean the lad at the bad kept taking his cap off and replacing it rubbing his hair and not washing his hands unfortunately I saw that after I bit into the cold burger couldn’t return as they were no where to be seen.

15 minute wait for food and didn’t even bring our cups over so we could get drinks while waiting

Ordered two burgers (no extras) at Frankley Services on M5 and waited 20 mins and still no food forthcoming so myself and 3 other customers asked for money back - which we got. Never make that mistake again!

Why is it that every time I go to burger king you can never get a milk shake

Newly opened Burger King at tollgate Colchester, went day after it opened, stated on the door and website that opens 8am, was told they had run out of food and would open at 10am, fair enough, just opened so probably busy on first day, went 1 week later at 9am, still states open at 8am, and closed, if this is anything to judge it by, then I’m thinking this place is not going to go down very well.why state your open when you’re not.

Hi came to a Burger king on the 08 07 2026 and the gi called

This place needs shutting down until there have the right staff and have taken a course on how to serve food. The Drive way was shut. Mountains of food stacking up some of it being there for 1hour. The staff was making the food but no one was calling orders as the screen also wasn’t working. You had to ask yourself for the food. Waited over 50 mins for the food I also had to ask. I ordered food as well as 3 children’s meals they response they had no boxes to put them in and they just put in a small brown bag with the rest of my order. And was given no toy until I ask. fause advertisement if you haven’t got the correct orders what are we paying for Or the correct staff it shouldn’t be open. Even a gentleman was waiting over a hour and half for just a cheeseburger they tried giving him something of the pile of food that been sat there he refused and they had to make him another one. All I can say is don’t use delivery as you might be getting something of that huge pile that has been sat there for an hour even longer. Never again. It’s a shame because this is my first experience there, I had to look at the reiews when I got home and it looks/sounds like this has been going on a while now. Something needs to be done. Ashton under lyne

I arrived at Burger King and placed my order at the kiosk, selected eat in, and my wife said we were going to sit at table 3. When we got to the table it was stinking and sticky, so as the restaurant was empty apart from three other people we sat on the next table over. When our food arrived we told the young lady that we moved table because it was dirty. She placed our food on our table and walked off without muttering a word. We started to eat our food. Our fries and my burger were freezing cold, and within seconds of starting to eat we were greeted with a load of flies. I know there is not a lot you can do about flies, but I am sure if you cleaned up, it would help. We couldn't cope any more, so grabbed what was left of our food to finish it off in the car. On the way out, I happened to look down to the floor and noticed how dirty the floor was.

I don't think I will be eating at the Trostre, Llanelli Burger King again.

Unable and difficult to edit part of order.
Waited 20 minutes for order.
Chips undercooked.
Liquid on floor not cleaned.
A waste of money!

Horrible! Cold! Over priced! Never again !!

Complained about poor hygiene standard , managers handling uncooked food and cooked burgers without washing hands just wiping on trousers and poor quality shakes. No response as if bk have sacked their customer services team