ArdMoor Reviews 10,990

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address. And 8.00 o.clock Monday morning... See more

Rated 5 out of 5 stars

Always excellent service They know what they are talking about & so helpful Georgina was extremely helpful! Sent photos of the shirts I wanted to order!

Rated 5 out of 5 stars

I purchased a jacket from them that arrived in two days, unfortunately it was too big. The returns process and reordering of a smaller jacket was simple and seamless. Would certainly try here first fo... See more

Rated 5 out of 5 stars
Verified

I’ve bought several things from Ardmour over recent years and customer service has always been very good. Recently bought some boots which arrived quickly and were fine but just not for me. The return... See more

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Company details

  1. Activewear shop
  2. Equestrian Shop
  3. Fishing shop
  4. Hunting Shop
  5. Outdoor sports shop
  6. Sailing shop

About ArdMoor

Written by the company

We supply quality clothing, footwear and equipment for men, women and children that share our passion for country sports, the great outdoors and sailing.

Explore our fantastic range today:


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

5 star service

Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address.
And 8.00 o.clock Monday morning I received a email saying my order address has been amended and dispatched.
I received my new dedito boot and ridgeline fleece on the Tues.
Customer service was fantastic and will definitely be buying off of them again and highly recomend.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Not good

Their websites state in stock, and or, ability to mail within 2/5 working days, but in reality they order directly from manufacturing supplier (i.e in my case Laksen) then send into me as the purchaser. Takes much longer, so in my opinion buy straight from the brand. No point in buying from ArdMoor as they add no value.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a jacket from them that…

I purchased a jacket from them that arrived in two days, unfortunately it was too big. The returns process and reordering of a smaller jacket was simple and seamless. Would certainly try here first for any outdoor equipment. Well done Ardmore and thank you.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible sizing

Terrible sizing, not worth the hassle,. took a while to arrive, and when they arrive, supposed to be 34 waist but felt more like 30

24 May 2025
Unprompted review
ArdMoor logo

Reply from ArdMoor

Dear Eleanor

Thank you for your review. I've sent a request via Trustpilot for your order information. If you could provide this at your earliest convenience, we can review your order and hopefully put things right for you.

Kind Regards,

ArdMoor Customer Services

Rated 5 out of 5 stars

Great experience

Great experience. Had been trying to track down a Deerhunter jacket for a while when came across ArdMoor. Was unsure of the size so phoned Customer Service for help. They confirmed the item was in stock. Checked the measurement for me by actually getting the item and measuring pit to pit. Phoned me back within the hour. I ordered, the jacket was dispatched immediately and i received it the following day on tracked Royal Mail. Great service. Will be looking to shop here again. Thanks!

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful service!

Absolutely dreadful service!, Took ages to even send my stuff out!

30 March 2025
Unprompted review
ArdMoor logo

Reply from ArdMoor

Dear Eleanor,

Thank you for your review. I've sent a request via Trustpilot for your order information. If you could provide this at your earliest convenience, we can review your order and hopefully put things right for you.

Kind Regards,

ArdMoor Customer Services

Rated 5 out of 5 stars

Fabulous company

Excellent service this company provides. Customer service is amazing and extremely helpful. So fast to sort any issues. Postal service, returns and exchanges are super fast.
Lovely company

26 February 2025
Unprompted review
Rated 5 out of 5 stars

As usual

As usual, superb and efficient service, providing well made and excellent outdoor products which match their descriptions exactly.

never been let down they kept in touch about delivery and was quick service would definitely recommend

29 August 2024
Unprompted review
Rated 5 out of 5 stars

The answer to a long search - The Deerhunter Hat

Had been searching for nearly a month for a quality, wool felt fedora with leather band and finally found Ardmoor. Their Deerhunter Adventurer Hat is exactly what I've been looking for - it's a great fit, great colour and the leather band with buckle is excellent quality. The communication from Ardmoor's customer service department has been very welcome. There may be cheaper hats available but I'm more than happy with both this product and this company. My first time purchasing from them and I hope to buy again.

17 August 2024
Unprompted review
Rated 4 out of 5 stars

Good quality shoes good fit but very…

Good quality shoes good fit but very heavy I got the suede ones believing they are same as leather ones in weight but these will be great for hiking or muddy trails.
The item ordered was of extremely high quality, well packaged and expediently delivered.

21 April 2024
Unprompted review
Rated 5 out of 5 stars

Better than Ebay, Amazon, Etsy

It is reassuring that a decent UK Company can go head to head with the big boys. Was looking for a good New Years sale to buy binoculars. They ended up being the cheapest in the UK, and with service, superstar postage. You can drop Ebay, Etsy, Amazon.....because Ardmore have quality , service and prices that beat them !

6 January 2024
Unprompted review
Rated 2 out of 5 stars

Very poor information regarding…

Very poor information regarding delivery time. Turns out available on the website doesn't mean they have it in stock!! Now may be waiting a couple of weeks for delivery due to christmas but this was not clearly relayed before ordering.

18 December 2023
Unprompted review

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