Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address. And 8.00 o.clock Monday morning... See more
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Always excellent service They know what they are talking about & so helpful Georgina was extremely helpful! Sent photos of the shirts I wanted to order!
I purchased a jacket from them that arrived in two days, unfortunately it was too big. The returns process and reordering of a smaller jacket was simple and seamless. Would certainly try here first fo... See more
I’ve bought several things from Ardmour over recent years and customer service has always been very good. Recently bought some boots which arrived quickly and were fine but just not for me. The return... See more
Company details
About ArdMoor
Written by the company
We supply quality clothing, footwear and equipment for men, women and children that share our passion for country sports, the great outdoors and sailing.
Explore our fantastic range today:
Contact info
The Granary, Kingston, EH39 5LT, North Berwick, United Kingdom
- 01620671480
- info@ardmoor.co.uk
- www.ardmoor.co.uk
Replied to 50% of negative reviews
Typically replies within 2 weeks
Always excellent service
Always excellent service
They know what they are talking about & so helpful
Georgina was extremely helpful!
Sent photos of the shirts I wanted to order!
5 star service
Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address.
And 8.00 o.clock Monday morning I received a email saying my order address has been amended and dispatched.
I received my new dedito boot and ridgeline fleece on the Tues.
Customer service was fantastic and will definitely be buying off of them again and highly recomend.
Not good
Their websites state in stock, and or, ability to mail within 2/5 working days, but in reality they order directly from manufacturing supplier (i.e in my case Laksen) then send into me as the purchaser. Takes much longer, so in my opinion buy straight from the brand. No point in buying from ArdMoor as they add no value.
I purchased a jacket from them that…
I purchased a jacket from them that arrived in two days, unfortunately it was too big. The returns process and reordering of a smaller jacket was simple and seamless. Would certainly try here first for any outdoor equipment. Well done Ardmore and thank you.
I had terrible experience
I had terrible experience! It took forever just to dispatch my order - really disappointed!
Terrible sizing
Terrible sizing, not worth the hassle,. took a while to arrive, and when they arrive, supposed to be 34 waist but felt more like 30
Reply from ArdMoor
Great experience
Great experience. Had been trying to track down a Deerhunter jacket for a while when came across ArdMoor. Was unsure of the size so phoned Customer Service for help. They confirmed the item was in stock. Checked the measurement for me by actually getting the item and measuring pit to pit. Phoned me back within the hour. I ordered, the jacket was dispatched immediately and i received it the following day on tracked Royal Mail. Great service. Will be looking to shop here again. Thanks!
Absolutely dreadful service!
Absolutely dreadful service!, Took ages to even send my stuff out!
Reply from ArdMoor
I liked the fact that ArdMoor stocked…
I liked the fact that ArdMoor stocked only high quality items and had the product I wanted at a good price.
Superb quality and incredible customer service - Thank you!
Fabulous company
Excellent service this company provides. Customer service is amazing and extremely helpful. So fast to sort any issues. Postal service, returns and exchanges are super fast.
Lovely company
I'm loving my new sailing clothes
I'm loving my new sailing clothes. They're not just practical but also look great on the water.....
Quick delivery boots seem good, keep my feet dry in the river
I bought a jacket for my wife in their…
I bought a jacket for my wife in their sale at a very good price. It arrived on time and was very good quality. I made a mistake on the size and they offered an exchange or refund without question. I would highly recommend
Great Product Range,Swift Delivery,Very Competative Pricing and Excellent Customer service..
I have used Ardmoor for a number of years now as my 1st and only provider of choice for wellington, I did muck up my very first order as I'd incorrectly pressed the wrong size, a few e mails and was well sorted by an excellent customer service team who were impeccable throughout.
As usual
As usual, superb and efficient service, providing well made and excellent outdoor products which match their descriptions exactly.
never been let down they kept in touch about delivery and was quick service would definitely recommend
The answer to a long search - The Deerhunter Hat
Had been searching for nearly a month for a quality, wool felt fedora with leather band and finally found Ardmoor. Their Deerhunter Adventurer Hat is exactly what I've been looking for - it's a great fit, great colour and the leather band with buckle is excellent quality. The communication from Ardmoor's customer service department has been very welcome. There may be cheaper hats available but I'm more than happy with both this product and this company. My first time purchasing from them and I hope to buy again.
Good quality shoes good fit but very…
Good quality shoes good fit but very heavy I got the suede ones these will be great for hiking or muddy trails.
The item ordered was of extremely high quality, well packaged and expediently delivered.
Good quality shoes good fit but very…
Good quality shoes good fit but very heavy I got the suede ones believing they are same as leather ones in weight but these will be great for hiking or muddy trails.
The item ordered was of extremely high quality, well packaged and expediently delivered.
I'm loving my new sailing clothes
I'm loving my new sailing clothes. They're not just practical but also look great on the water.
Better than Ebay, Amazon, Etsy
It is reassuring that a decent UK Company can go head to head with the big boys. Was looking for a good New Years sale to buy binoculars. They ended up being the cheapest in the UK, and with service, superstar postage. You can drop Ebay, Etsy, Amazon.....because Ardmore have quality , service and prices that beat them !
Very poor information regarding…
Very poor information regarding delivery time. Turns out available on the website doesn't mean they have it in stock!! Now may be waiting a couple of weeks for delivery due to christmas but this was not clearly relayed before ordering.
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