Apple Reviews 

⭐ 1 STAR — EXTREMELY DISAPPOINTED WITH APPLE!

I bought an iPhone less than a year ago, and it suddenly died on its own! We went to Best Buy, AT&T, and Apple, but nobody could fix it.

After multiple calls to AppleCare, all we got were the same instructions: reset the Apple ID password and remove the Activation Lock. We followed their instructions THREE TIMES, but still NO SOLUTION!

An expensive phone that doesn’t even last a year, and Apple offers no repair, replacement, or refund!

How many times must customers call just to get real help?

Apple, your customers deserve solutions, not excuses! Extremely frustrating and unacceptable customer service! ⭐ 1/5

⭐ 1 STAR — EXTREMELY DISAPPOINTED WITH APPLE!

I bought an iPhone less than a year ago, and it suddenly died on its own! We went to Best Buy, AT&T, and Apple, but nobody could fix it.

After multiple calls to AppleCare, all we got were the same instructions: reset the Apple ID password and remove the Activation Lock. We followed their instructions THREE TIMES, but still NO SOLUTION!

An expensive phone that doesn’t even last a year, and Apple offers no repair, replacement, or refund!

How many times must customers call just to get real help?

Apple, your customers deserve solutions, not excuses! Extremely frustrating and unacceptable customer service! ⭐ 1/5

Very bad customer service. I bought the phone less than a year , the phone is dead by itself , we went to Best Buy , AT and T , and Apple Store and they can’t fix it . The keep asking us to set up Apple ID account but after that , Apple unable to reset. After that they told us to remove activation lock and we did 3 times , every time we call customer service they keep telling us to reset Apple ID … very bad customer service , our family always use their phone , and now we scare to buy a good phone and 1 day it dead by itself and you can’t fix it . Very disappointing.

Achi service h khas kr shubham saini ji bohot helpful person h thanku

My experience with Apple Developer Support has been extremely frustrating and disappointing.

I have an issue with my Apple Developer account that can only be resolved by Apple's Support team. Despite sending multiple support emails and trying to get assistance, I have received no meaningful response.

What makes this even more frustrating is that I am clearly not the only developer experiencing this problem. There are thousands of messages on the Apple Developer Forums from developers reporting the same issue, yet Apple seems unable or unwilling to provide proper support or a solution.

As developers, we invest our time, money, and resources into building applications within Apple's ecosystem. The least we should expect in return is accessible and responsive support when something goes wrong.

It is unacceptable that developers are left waiting indefinitely for answers, especially when the problem is on Apple's side and cannot be resolved without their intervention.

Apple constantly promotes its developer ecosystem, but the support experience does not reflect the standards or professionalism one would expect from a company of this size.

Developers deserve better. We need actual support, real responses, and solutions – not silence.

they charged me renewal fees for subscription I cancelled already. they deducted money then renewed and when I requested a refund they only cancelled my subscription. didn’t allow for my refund. I barely even use the app for me to renew it. It’s an unauthorized charge and I need them to send back my money! they’re being unreasonable! I ask for a refund right away without using the service but they didn’t allow me. Explained the whole scenario but they just ignored everything. they’re getting money from people!

smahed my brand new iphone 18 pro max and beat me up because i asked where the samsungs where

What an Excellent service I got from I store landline left me speechless ❤️
I started calling them from Monday 02 of November, I had a challenge with my iphone which happened when me and my daughter swiped phones ,but we didn’t do it correctly, which led to mine being locked , and I couldn’t unlock it by myself . The gentleman on the landline tried his best with a willing heart to help, but due to my unstable network we had to postpone for next day .
Next day I got to be helped by a lady ❤️same treatment, same energy ❤️the challenge almost took us more than 30 minutes to solve while she was directing me and my daughter what to do on our phones ❤️in all she managed to unlock my phone.
Pitty I didnt even ask her name their names to thank them , not just about unlocking , but such healthy service they gave was tremendously left me speechless 😍

Am Sweetness Ndini from South Africa WestenCape 🌸🌸❤️❤️❤️❤️❤️

I am writing to formally report an appalling level of service and management neglect at the Apple Store at Avalon in Alpharetta, Georgia. Despite having a scheduled appointment, I experienced extreme delays while employees floated aimlessly, stood around in clusters socializing with each other, and completely ignored customers with scheduled times, leaving everyone in the overcrowded store lost and unsupported. When I was finally seen, I was told the part needed to repair my iPhone 17 was out of stock—a claim that felt more like a refusal to help—and was nonchalantly told to drive to Perimeter or Lenox Square instead. To make matters worse, I was issued an outdated iPhone 14 loaner without a compatible charger, handed a new phone to set up with a promise that someone would assist me, only for no one to ever show up to help or answer my questions. Between being abandoned during setup and the complete chaos in the store, I am genuinely concerned whether my original phone left for repair will even be kept track of or lost. The sheer disorganization, lack of basic inventory, and complete disregard for customer service make this location utterly useless, and if this store cannot properly serve its community, it might as well close its doors.

Crap customer service,they are useless,apple tv support is the worst,I have been cut 3 times now, I will ring again & again,until I get a straight answer

The first time trying a Apple product and I am not loving it, after waiting for over a month I have to ask myself was it worth the wait I could have gone to get the new Samsung galaxy like I normally do and never had to wait so long to receive it, and the run around with the Apple customer representative already left a bad taste never again Apple surely SUCKS.

Unhelpful and useless customer service. They advise you one thing but 100% won’t follow the promise and then when you contact them they will retract on what was promised. Shocking for such a overpriced and big company

Disgusting can’t talk to any support in Australia, restored phone now locked can’t get any help.
It’s so obvious they want you to update.

My voice to text is not working, tried to contact Apple regarding this. They want me to spend $3000 to send my phone to them. It’s less than one year-old. Apparently sending it to Apple to get fixed comes out of your own pocket even if you have insurance.

I like many others I have been an Apple customer for many years, with phones, watches, tablets and notebooks. Their products in general have been okay, but overpriced for what they are. Every time I have needed to contact Apple with any issue I have experienced increasingly bad customer service. The most recent experience has finally opened my eyes and I will not be buying any other Apple products.

I’m getting a new computer to try and fix a problem I had with all of the downloaded video apps.

Their latest stupid update caused some of my text messages to just disappear and also caused syncing issues between Microsoft Outlook calendar and Apple when I add things to the calendar from my Apple phone ( doesn’t show ) and now the voice to text likes to double up words. Also, now it doesn’t upload all my airline passes to my Apple wallet. Apple truly is the dumbest company. What’s Ludicrous is they are supposed to be a tech company but they keep making their phones worse with their updates

Pretty much as expected.

This company is the biggest joke of a rip off. Let’s start by saying their cameras suck so bad it’s not even funny. But okay let get into the great part, had the same account for a very long time, had to do a claim through their worthless Apple care plus well had forgot my password but had it wrote down so not sure how I forgot it. Well locked me out and won’t help to recover my account. They’re over restricted bs but yet scammers still get in our accounts and such! Fk this joke of a company and their over used password bs they can shove it!

I’ve been using Apple products for many years now, and they’ve never let me down! They care about their customers and produce high‑quality devices.

What a joke of a company, they know a south African has my personal details because I'm getting emails about purchases that was done in Africa , they know all this and still refuse to help in anyway plus they know I've never had an account , avoid apple at all costs , they only sell your credentials to scammers