When I first ordered from Adorama, I was skeptical because I’ve never heard of them. But I wanted what I wanted so bad that I had to pull the trigger and purchase with this company. From the time afte... See more
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Company details
Contact info
42 West 18th, 10011, New York, United States
- 212-741-0052
- nancym@adorama.com
- www.adorama.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
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Salesman was very professional and…
Salesman was very professional and helpful, price was good and delivery was quick.
Early delivery ofproduct
Ten characters
Easy to do business
Ordering is very easy and you deliver my order when you say you will.
Easy return and exchange process
I accidentally ordered the wrong size for an item. The return process was simple and I got sent a return label within a couple days. When I had a question about the exchange, I spoke to an actual person who clarified the situation right away. It's really nice when you don't have to jump through all sorts of hoops to get things done.
Great value!
I ordered a used lens for an older Nikon my daughter wanted to start using. The best Adorama had was listed as being in “average” condition. When it arrived, I judged it to be at least “very good.” I am very happy with the purchase. I feel I got a great value!
I had an excellent eExcellent Value & Outstanding Customer Service ⭐xperience…
I had an excellent experience purchasing my Roland FP-10 keyboard bundle from Adorama. The package included the keyboard, stool, sustain pedals, and headphones, all at a fantastic price. Everything arrived in great condition, and I was very happy with the value I received.
The only issue I encountered was that the headphones were defective. I contacted Adorama, and their customer service responded promptly. They advised me to contact the headphone manufacturer directly since it would be the fastest way to resolve the issue.
I'm so glad I followed their recommendation. The manufacturer immediately took care of everything and is sending me a brand new set of headphones without requiring me to return the defective pair. The entire process was quick, easy, and hassle free.
Overall, I'm extremely happy with my purchase and with the customer service I received. Even though there was a minor issue with one item in the bundle, it was handled efficiently, and I couldn't be more pleased with the outcome. I would definitely purchase from Adorama again and highly recommend them to anyone looking for quality products at great prices.
Sales reps were kind and understanding.
Sales reps were kind and understanding.
I got what i needed.
Best place to shop for photography
It's always great dealing with Adorama,great price, great service, fast shipping, great products
Adorama is my go to store for my gear…
Adorama is my go to store for my gear and as with any issues I may have had, exchanges (b/c I bought the wrong product), questions, or trading in some older gear they have always been top notch! Excellent service, knowledgeable and super easy to order (understand) their site! Quick delivery and great prices ! Thank you 😊
I’ve had excellent experiences with…
I’ve had excellent experiences with this company so I would recommend dealing with them first before any other.
Quick & accurate
Terrible shipping
Terrible shipping. You should not be transferring my film delivery from UPS with provided tracking information to the USP office. This delayed the delivery and confused the UPS driver.
Reply from Adorama
The used DSLR arrived promptly and it was in great condition.
The used DSLR arrived promptly and it looked new! It's condition was far better than my expectation.
The team made the buying experience…
The team made the buying experience feel very personal, and I felt like it was a white-glove service, which I greatly appreciated for the type of money that was being spent. I'm sure they handle business like this for any purchase. It just seems like that's the organizational structure of how they operate, and it just felt great doing business. I'll definitely do business with them again.
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