I had been trying to sell my profile bender for two years, advertised everywhere with zero results. Then I discovered Auksjonen.no, no harm in trying I thought, I chose "industry" and hit the customer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The payment went very easy. The object had many more faults then the faults the owner reported. It looks like Auksjonen accept this. After finished the bid, Auksjonen make contact with me saying th... See more
Company replied
Sold in expected amount of time at the expected price. Money transfered the same day as the item was sold. I'll hold off on the top score because the account manager on my specific case was busy on... See more
Company replied
Overall, I'm satisfied with the entire service. The only thing that bothers me is the unclear commission system, as the commission price is often unclear. My last auction i win product for 100 NOK,... See more
Company replied
Company details
About Auksjonen
Written by the company
Auksjonen er Norges største nettauksjon for kjøp og salg av brukte maskiner, kjøretøy og utstyr.
Vi er i dag en effektiv salgskanal for for næringslivet, privatpersoner, objekter for banker og finansieringsselskaper, samt avhending av konkursbo.
Det siste året er mer enn : 57.900 salg gjennomført gjennom vår nettauksjon, det er registrert mer enn 3 millioner bud og vi har hatt 18.8 millioner besøk på vår nettside. Mer enn 5.700 firmaer og 9.600 privatpersoner har solgt gjennom Auksjonen.no.
Vi annonserer også de fleste auksjoner på FINN.no, og næringsobjekter på internasjonale markedsplasser. Vi benytter også annonsering av slike objekter på Google og Meta.
Auksjonen.no har 140 ansatte, og mer enn 40 auksjonsmeglere over hele landet som bistår bedrifter med salg av brukte maskiner, kjøretøy og utstyr. Vi forenkler hele salgsprosessen for våre kunder, og har trygg betalingsløsning for både selger og kjøper.
Vi er i dag en effektiv salgskanal for for næringslivet, privatpersoner, objekter for banker og finansieringsselskaper, samt avhending av konkursbo.
Det siste året er mer enn : 57.900 salg gjennomført gjennom vår nettauksjon, det er registrert mer enn 3 millioner bud og vi har hatt 18.8 millioner besøk på vår nettside. Mer enn 5.700 firmaer og 9.600 privatpersoner har solgt gjennom Auksjonen.no.
Vi annonserer også de fleste auksjoner på FINN.no, og næringsobjekter på internasjonale markedsplasser. Vi benytter også annonsering av slike objekter på Google og Meta.
Auksjonen.no har 140 ansatte, og mer enn 40 auksjonsmeglere over hele landet som bistår bedrifter med salg av brukte maskiner, kjøretøy og utstyr. Vi forenkler hele salgsprosessen for våre kunder, og har trygg betalingsløsning for både selger og kjøper.
Contact info
Døvleveien 23, 3170, Sem, Norway
- +4733300540
- kundeservice@auksjonen.no
- www.auksjonen.no
4.2
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a car from a car workshop…
I bought a car from a car workshop through auksjon, when i went to receive the car it turns out the car has a defective engine.I did not signed the handover and immedietely called to discuss the issue with auksjon team. I sent them email describing the issue, and they got in contact with seller and seller had to cancel the sale as he had no other choice as he lied in the ad and did not clearly mentioned the defects. But the way i was treated by the staff at aukjson.no it seems like i was at wrong and they prefer the seller even though he lied and tried to scam. Their emails to me showed me the were trying to defend the seller and it seems like maybe because i am not norwegian and the seller is, which is a descrimination. More so my account on auksjon.no got blocked after i fairly asked for my money back and the scammer seller still has his account active. this make me believe this is a unbaised descriminative company. They did nothing to do anything about the scammer and they did not even apologised for all the inconvinience caused to me due to the seller and they done nothing to make sure things like this wont happen.
EDIT: So today after a call, i found out that the same person who was incharge of dealing my purchase who seems to be in favour of seller has given absolutely false remarks about me, that i was try to scam the seller and get money out of it? which in unbelieveable and he apparently had my account blocked since i ask him to be fair and not favour the seller since he is norwegian. This is what i got, i got blocked, luckily not everyone in this company is same so other colleage i talked with today saw the situation and did not find me at fault and unblocked my account. But sadly the seller who actually was trying to scam has his account active and still selling. If this company was fair and honest about customer service then such a person account should have been blocked not mine. Blocking my account when i did nothing wrong and letting scammer sell surely seems like decision made out of discrimination otherwise there is no justification behind this.
8 July 2026
Unprompted review
Reply from Auksjonen
Thank you for taking the time to share your experience. We are sorry to hear that this transaction did not meet your expectations.
When you reported the issue at collection, we paused the process and contacted the seller before any payment was released. As a result of the dialogue, the seller agreed to cancel the sale, and the transaction was reversed.
We understand that this was a frustrating experience. Our role is to act as an intermediary between buyer and seller, and we must gather information from both parties before reaching a conclusion. This can sometimes give the impression that we are defending one side, but our intention is always to handle each case fairly and objectively.
We take your comments regarding our communication seriously. We also want to make it clear that we do not treat customers differently based on nationality or any other personal characteristic. All cases are handled according to the same procedures.
If your user account was temporarily restricted during the case, this was related to the ongoing handling of the transaction and not your nationality.
We appreciate your feedback, as it helps us improve our service. We wish you all the best going forward.
Kind regards,
Auksjonen
Reply from Auksjonen
Hello,
Thank you for the great feedback!
We are pleased to hear that the process was easy, fast and required very little work on your part. That is exactly the experience we strive to create for our customers.
Thank you for taking the time to share your experience with us.
Kind regards,
Auksjonen
Pc was sent in cardboard box with one…
Pc was sent in cardboard box with one ply of bubblewrap, this is clearly not enough packaging. Also didn't come with power plug, even though it said in the ad that it fired up.
*Not enough to pay for the PC once, they obviously need even more money and is still requesting different amounts of money. Changing to 1 star.
5 June 2026
Reply from Auksjonen
Hei Ola,
Takk for tilbakemeldingen.
Det var leit å høre at du ikke er fornøyd med hvordan PC-en var pakket ved sending.
Når det gjelder emballering, er dette noe vi tar med oss videre. Vi er opptatt av at objekter skal transporteres på en forsvarlig måte, og vi forstår at forventningene er høyere ved sending av elektronikk.
Når det gjelder strømkabel, anbefaler vi at du tar kontakt med oss på post@auksjonen.no med auksjonsnummeret ditt, slik at vi kan undersøke hva som var opplyst i annonsen og se nærmere på saken.
Takk for at du tok deg tid til å gi oss tilbakemelding. Innspill som dette hjelper oss med å bli bedre.
Reply from Auksjonen
Thank you for your review, Marco!
We are very pleased to hear that you had a very good experience with us. Positive feedback like yours means a lot to our team and motivates us to continue providing great service.
Thank you for choosing Auksjonen.no, and we hope to see you again in the future!
Kind regards,
Auksjonen
Informasjon was not clear of how much…
Informasjon was not clear of how much aksjon will it dedact
5 June 2026
Reply from Auksjonen
Thank you for your feedback.
We appreciate you taking the time to share your experience. We are sorry to hear that the information regarding auction fees was not clear enough.
We continuously work to make our auction terms, fees, and costs as transparent as possible, and feedback like yours helps us identify areas where we can improve.
Thank you for choosing Auksjonen.no, and we hope to provide you with an even better experience in the future.
Kind regards,
Auksjonen
Easy to bid and purchase
Easy to bid and purchase. But since I didn't have the possibility to inspect the item prior to purchase, I had to trust the description on Auksjonen.no.
The km was nearly 2000 km higher than listed, and there was significant more rust than indicated.
31 May 2026
Reply from Auksjonen
Thank you for taking the time to share your experience.
We're pleased to hear that you found the bidding and purchasing process easy to use. At the same time, we appreciate your feedback regarding the vehicle description. Accurate and transparent information is important to us, and we take comments like yours seriously as part of our ongoing efforts to improve.
Thank you for choosing Auksjonen.no, and we hope to welcome you back again in the future.
Kind regards,
Auksjonen.no
Reply from Auksjonen
Tusen takk for den hyggelige tilbakemeldingen!
Det er veldig hyggelig å høre at du er fornøyd med opplevelsen hos oss. Vi setter stor pris på at du tok deg tid til å dele erfaringen din.
Velkommen tilbake til Auksjonen.no ved en senere anledning!
Vennlig hilsen
Auksjonen
Reply from Auksjonen
Hei Asgeir Johan,
Takk for den positive tilbakemeldingen!
Det er hyggelig å høre at du er fornøyd med servicen du har fått. Vi setter stor pris på at du tok deg tid til å dele erfaringen din.
Vennlig hilsen
Auksjonen
The payment went very easy.
The payment went very easy.
The object had many more faults then the faults the owner reported. It looks like Auksjonen accept this.
After finished the bid, Auksjonen make contact with me saying that they represented the seller and asked for some higher bid to accept it as the final bid.
There were no sign that they discussed this with the owner of the object.
27 May 2026
Reply from Auksjonen
Hei Terje,
Takk for at du tok deg tid til å dele dine erfaringer.
Det er positivt å høre at du opplevde betalingsprosessen som enkel. Samtidig er vi lei oss for at objektet ikke svarte til forventningene dine, og at du sitter igjen med spørsmål rundt både beskrivelsen av objektet og dialogen etter avsluttet budrunde.
Vi setter pris på at du deler disse tilbakemeldingene med oss. Innspill som dette er viktige for at vi skal kunne evaluere og forbedre både våre rutiner og kundeopplevelsen.
Vennlig hilsen
Auksjonen
Reply from Auksjonen
Hei Rolf,
Takk for at du tok deg tid til å legge igjen en vurdering.
Vi setter pris på tilbakemeldingen din og er glade for at du opplevde servicen som god. Vi jobber hele tiden med å utvikle oss videre og skape enda bedre opplevelser for kundene våre.
Vennlig hilsen
Auksjonen
Reply from Auksjonen
Hei Steinar,
Takk for den hyggelige tilbakemeldingen!
Det er veldig kjekt å høre at du opplevde vår representant som hjelpsom. Vi setter stor pris på at du deler erfaringen din, og skal sørge for at tilbakemeldingen blir videreformidlet.
Vennlig hilsen
Auksjonen
Good service and understanding
24 May 2026
Reply from Auksjonen
Hei Bjørn,
Takk for den hyggelige tilbakemeldingen!
Det er veldig hyggelig å høre at du opplevde god service og forståelse. Vi setter stor pris på at du tok deg tid til å dele erfaringen din.
Vennlig hilsen
Auksjonen
Reply from Auksjonen
Hi,
Thank you for the great feedback.
We’re very happy to hear that everything was as promised and that you had a good experience with your purchase through Auksjonen
Best regards,
Auksjonen
Very good service
Very good service , it could be better if the 3 day pickup policy changed to 5 days
24 May 2026
Reply from Auksjonen
Hi Aleksandrs,
Thank you for the positive feedback. We really appreciate you taking the time to share your experience with us.
It’s also great to hear your input regarding the pickup timeframe. We understand that a 5-day pickup window could make the process easier in some situations, and we’ll make sure to take your feedback into consideration going forward.
Thank you again for choosing Auksjonen
Best regards,
Auksjonen
Reply from Auksjonen
Thank you for your review!
We’re happy to hear that you had a good and easy experience with us. That’s exactly what we aim for.
Thank you for choosing Auksjonen.no, and welcome back anytime!
Best regards,
Auksjonen
Auksjon was not able the money from the…
Auksjon was not able the money from the first buyer. So I had to have my object (car) for the second time and that caused significant reduction of the car estimation.
I have lost 15000kr and that was because of you.
I will not recommend people to sell through Auksjon.
My regards
Khalid Ankor
20 May 2026
Reply from Auksjonen
Hi Khalid,
Thank you for your feedback. We understand that this situation has been frustrating, especially when the first transaction did not go through and the second sale resulted in a lower final price.
Unfortunately, all bids are binding, but in some cases buyers still fail to complete the purchase. We understand that this can have consequences for the seller, and we are sorry to hear about your experience.
We appreciate you taking the time to share your feedback, and we will take it with us in our continued work to improve both follow-up and customer experience.
Best regards,
Auksjonen
I recommend the auction
I recommend the auction because it's easy, reliable and offers great feedback and help both for seller and buyer.
14 May 2026
Reply from Auksjonen
Hei,
Thank you very much for the great feedback.
We truly appreciate your recommendation, and we’re happy to hear that you experienced the auction process as easy and reliable, with good support for both buyers and sellers.
Best regards,
Auksjonen
My experience participating in the…
My experience participating in the AUKSJONEN auction was very good, especially because they are efficient and ship your order as quickly as possible after payment.
In addition, whenever you call them, they respond very quickly, so you don’t have to wait a long time for assistance.
4 May 2026
Reply from Auksjonen
Hei,
Thank you very much for the great feedback 😊
We are very happy to hear that you had a good experience with both the auction process and our customer service.
Thank you for choosing Auksjonen!
Best regards,
Auksjonen
Reply from Auksjonen
Hei,
Thank you for the feedback.
Great to hear that you had a very good experience with us.
Best regards,
Auksjonen
Uklare salær
7 May 2026
Reply from Auksjonen
Hei, og takk for tilbakemeldingen.
Vi beklager at du opplever salærene som uklare. Vi tar med oss tilbakemeldingen din for å bli enda tydeligere og bedre i fremtiden.
Vennlig hilsen
Auksjonen.no
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.