Proshop.no Reviews 

5,713
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I always find good value for money at proshop, products arrive without delay or hassle. They have a wide selection of products, I bought home electronics, støvsuger and computer accessories so far, al... See more

Rated 1 out of 5 stars

Lousy customer service. Non existent. Bought a house appliance, broke after 10 days. Called the manufacturer, they said to send it to them, they will fix it for free. Sent it back to Proshop so they... See more

Rated 5 out of 5 stars

Quite often Proshop prices are lower than in any other store available from Norway. And the variety of goods is wider too. One time I got a faulty unit, which showed its problems only some months l... See more

Rated 5 out of 5 stars

After some research, we decided to switch from HP Instant Ink due to service instability, printer lockouts, and high costs for extra prints. HP support was also very time-consuming. We found EPSON’... See more

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4.1

Great

TrustScore 4 out of 5

6k reviews

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4.1

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(5,713)

1,065 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

always find good value for money

I always find good value for money at proshop, products arrive without delay or hassle. They have a wide selection of products, I bought home electronics, støvsuger and computer accessories so far, all working fine. Thanks

6 September 2026
Unprompted review
Rated 3 out of 5 stars

Dårlig / ingen kundeservice

The name of the product does not match the content. The dumplings was titled «kawaii glitter slime dumpling 6 stk» while it’s only 1 stk. but the details is hidden inside the description. Never rush to buy!
Also, the K-pop sticker, was supposed to be 5 , but it’s only 1 sticker picture inside, with 4 ordinary paper pictures. I complained but got no response and the contact number is not working. Buy only what you are sure of, or what you have verified in physical stores.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Lousy customer service

Lousy customer service. Non existent.
Bought a house appliance, broke after 10 days. Called the manufacturer, they said to send it to them, they will fix it for free. Sent it back to Proshop so they deal with the shipping. They said it cannot be fixed and my house appliance disappeared. Formally reported them and now they are hiding

27 August 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two Karchers

I ordered two Karchers, a steam cleaner and a K5, the steam cleaner was ordered a month early, every day they bother me with messages that your order is delayed, the order changes the delivery date, the worst experience ever with an online store, the delivery date is not accurate and it was supposed to arrive about 4 weeks ago, I do not recommend it, I will wait until the weekend and cancel the order.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

I must give 1 star

I must give 1 star. They charge extra for company deliveries, but they do not deliver to private adress ( company adress ), and you losse the right to complain because its a company. They customer service is bad, so if you end up in a situation like this, you will not receive your goods and they will not care. Just not ethically correct.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased many products from…

I have purchased many products from Proshop over the years and have always had a very positive experience. The products are of high quality, delivery is fast and reliable, and customer service is professional and helpful.

What stands out the most is how smoothly they handle returns, warranty claims, and complaints. Every case I have had was processed quickly and fairly, without unnecessary hassle.

Proshop is a trustworthy retailer with competitive prices, excellent customer support, and a customer-friendly approach. I highly recommend them and will continue shopping there in the future.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

NEVER BUY DISCOUNT PRODUCTS THERE

NEVER BUY DISCOUNT PRODUCTS THERE

Proshop advertises products at very attractive prices, but after you place the order and pay, they immediately start sending delay emails. I waited for several weeks while they kept postponing delivery without any real solution.

The worst part came when I finally called customer service. They basically admitted they could no longer provide the product for the discounted price I originally bought it for, and instead suggested buying it again at a much higher price — even above the average price in other stores.

This feels extremely misleading and like a bait-and-switch tactic. Selling products they apparently cannot deliver at the advertised price is unacceptable. Very disappointing experience.

5 May 2026
Unprompted review

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