WLC Online Auctions Reviews 

2,128
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of items, often acquiring high-end products below retail price. The delivery service is frequently highlighted as fast, secure, and well-packaged, ensuring items arrive in excellent condition with all necessary certificates. The overall service and user experience, including the website and bidding process, are described as easy, smooth, and efficient. Many appreciate the helpful staff and good communication, making the entire process straightforward from bidding to receiving purchases. Reviewers often express high satisfaction and plan to use the service again.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Service

Consumers find service to be positive, describing it as excellent, reliable, and top-notch. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy,... See more

Website

People report positive experiences with the website, finding it easy to navigate with clear instructions that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more

Company replied

Rated 5 out of 5 stars

These guys are so trustworthy and honest. I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed. Great... See more

Company replied

Rated 5 out of 5 stars

Brilliant company. I have now purchased 3 items. It arrives all nicely packaged with all full certificates. They always respond to any questions swiftly. I cannot believe how quickly over Christmas th... See more

Company replied

Rated 5 out of 5 stars

This was my first time with an online auction, so as you can imagine I was very nervous bidding for a rather expensive item, and then comes the payment process and the subsequent trust for my newly... See more

Company replied


Company details

  1. Online auction services
  2. Handbags Shop
  3. Jeweller
  4. Online marketplace
  5. Watch shop

Written by the company

WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,128)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Only just starting using WLC

Only just starting using WLC, I have purchased 2 items,
Both items we delivered on time and followed up with a call to make sure I was happy with the product,

Well recommended

14 July 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mike,

Thank you for the recommendation.

It's great to have you on board, and I'm delighted your first experiences with WLC have been such positive ones. We hope this is just the beginning of many successful purchases.

Kind regards
Wayne

Rated 5 out of 5 stars

Great experience

Great experience, received my item and very satisfied with the service

9 July 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Patricia,

Thank you for taking the time to leave a review.

We're delighted your first experience with us was a positive one. We really appreciate your support and hope to welcome you back to the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

1st class company great communications…

1st class company great communications always checking to see if things are ok with you purchase. I give wlc 10 out of 10 for the way they conduct business and look after their customers.

12 July 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mr Allison,

Thank you for such a generous review and for your continued support.

Receiving a 10 out of 10 is something we're incredibly proud of. We work hard to build long-term relationships with our buyers, so it's rewarding to know that effort is appreciated.

We look forward to seeing you back in the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

A safe auction site

I have just made my sixth purchase from WLC from diamond rings to Banksy glass art. Although reluctant to risk an internet purchase initially fearing a scam I am very happy to bid on WLC auctions now.
The whole process is simple, communications from the customer service team are reassuring and delivery of the won item is swift and secure.
I wholeheartedly recommend this auction house for the prices paid, customer service and secure delivery.

12 July 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Graham,

Thank you for such a fantastic review and, more importantly, for your continued trust in us.

Knowing you've now made six purchases across a range of items is a real testament to the confidence you've built in WLC over time. That's something we're incredibly proud of.

We genuinely appreciate your recommendation and look forward to helping you secure many more great auction wins.

Kind regards
Wayne

Rated 5 out of 5 stars

Simple, straightforward and fun

The process of signing up was simple. The catalogue is laid out well and the bidding and payment very straightforward. There is lots of items to look through. My main interests was the fragrances.
Delivery is about 4 to 5 working day at the most. From start to finish it was great.

28 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Teresa,

Thank you for the lovely review.

It's always great to hear from first-time buyers who have enjoyed the whole experience. We hope you've found some new favourites among the fragrances, and that this is the first of many successful auction wins.

Thank you for your support.

Kind regards
Wayne

Rated 5 out of 5 stars

New to online auctions

Never done auction before for jewellery so was a little unsure. However after my bid was successful the next day I was phoned by auction house to arrange delivery. Arrived on time and was as described. Happy with purchase

28 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Heather,

Thank you for your lovely review. We completely understand that buying jewellery at auction for the first time can feel a little daunting, so we’re delighted your experience gave you the confidence to shop with us.

We’re pleased everything arrived on time and exactly as described, and we look forward to assisting you again in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Im very happy with my experience with…

Im very happy with my experience with WLC Auctions. Items received as described and in good condition. Customer services are always ready to assist and with transparency!!! Highly recommended.

8 July 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Neto,

Thank you for your fantastic review. We’re delighted to hear you were happy with your experience, that your items arrived as described, and that our customer service and transparency stood out to you.

We really appreciate your recommendation and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Wonderful company and great auction…

Wonderful company and great auction site. Also very good customer service with very quick answered emails. Delivery of items win was rapid

5 July 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi David,

Thank you for your fantastic review. We’re delighted to hear you were pleased with the auction site, our customer service, and the quick response to your emails.

We really appreciate your support and are pleased your items arrived so quickly. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great Service

The auction process is straightforward. Delivery was great a few days later. I have bought a couple of things and theres always a follow-up call to ensure the goods have arrived safely.

28 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mr Needham,

Thank you for your great review. We’re delighted to hear you’ve enjoyed a smooth buying experience and that the follow-up call gave you extra reassurance that everything had arrived safely.

We really appreciate your support and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great place to buy!

28 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Stephen,

Thank you for your review. We’re delighted to hear you enjoy buying from WLC and really appreciate your support. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Absolutely fantastic auction site

Absolutely fantastic auction site. This was my first time using it, and I successfully won an item through the bidding process. The website was easy to navigate, with clear instructions that made everything straightforward from start to finish.
I was very pleased with both the price I paid and the quality of the item I received. The auction fees and delivery charges were clearly displayed throughout, so there were no hidden or unexpected costs.
The delivery was impressively fast, and the customer service team was friendly, professional, and a pleasure to deal with.
I would highly recommend this company and will definitely use them again.

27 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Julia,

Thank you for such a fantastic review. We’re delighted your first experience with WLC was such a positive one and that you found the whole process straightforward from start to finish.

It’s especially pleasing to hear you recognised our commitment to transparent pricing, with the auction fees and delivery charges clearly displayed throughout. We really appreciate your recommendation and look forward to welcoming you back for many more auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excitement using WLC Online auctions

I have used WLC Online auctions a few times, the price you pay is your choice & provided you know the value of the items that you bid against, with the premium rate & delivery. It is fun & exciting to see if you win at the price you are bidding.

20 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mr Allison,

Thank you for your continued support over the months and for taking the time to leave a review. We’re delighted to hear you’ve consistently had a smooth experience and that the bidding notifications have helped keep you informed throughout the auction process.

Your recommendation is greatly appreciated, and we look forward to assisting you again in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Best auction house

Diverse and rare products. Excellent transparency. Excellent customer service.

14 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Kevin,

Thank you for your fantastic review. We’re delighted to hear you value the range of products, our transparency, and the customer service we provide. Your kind words and support are greatly appreciated.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Trustworthy.

These guys are so trustworthy and honest.
I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed.
Great customer service, superb delivery and everything I’ve purchased has been top quality.
It’s a fantastic site to nab yourself a high end item for below the RRP.

20 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Richard,

Thank you for such a fantastic review and for your continued support. It’s great to hear you’ve purchased such a wide range of items from us over the years and have never been disappointed.

Trust is something we work incredibly hard to earn, so your comments really do mean a lot to both myself and the team. Thank you for your recommendation, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

They are very doing excellent and…

They are very doing excellent and honestly

26 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Asydick,

Thank you for your review. We’re delighted to hear you’re happy with the service and appreciate your kind words. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great item

Great item, Great price.. easy to access & user friendly

7 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Khuram,

Thank you for your continued support.

We're delighted you've had another positive experience with us. It's always great to see familiar names returning to the auctions time and time again.

We look forward to welcoming you back for your next win.

Kind regards
Wayne

Rated 5 out of 5 stars

I would recommend

I highly recommend I’ve been buying off here for a couple of years and their service is excellent

7 June 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Shane,

Thank you for your continued support over the years.

Reviews like this mean a lot because they come from long-standing customers who have experienced the service time and time again. We genuinely appreciate your recommendation and loyalty.

Kind regards
Wayne

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