Small, but well-equipped studio with a marvellous location and a fantastic view over the ocean. Fanny was a very kind host who made sure that we arrived well and felt very welcome.
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See what reviewers are saying
We had a lovely 4 night stay as 3 people and it catered to all of us perfect. Lovely view, amenities, and room as a whole. Fanny was so helpful during our stay and due to her clear instructions and op... See more
Company replied
Beautiful apartment in Parisian style, nice area, many pieces of art so you can feel like some parisian noble person, comparing to some generic hotel i would recommend 10/10. It was like +37 celsius b... See more
Company replied
Prisca was very friendly and welcoming and showed us everything we needed for the beautiful apartment. She was very helpful and contactable before the check in and to let us know about the check out p... See more
Company replied
Company details
- Vacation rental
- Property management company
- Short term apartment rental agency
- Holiday Flat
- Holiday home letting agency
About Welkeys
Written by the company
La location saisonnière haut de gamme
Welkeys est une agence de location saisonnière 2.0 haut de gamme avec services de conciergerie. Nous accompagnons les propriétaires dans leur processus de location de A à Z : annonce, photos, distribution sur les plateformes, accueil des voyageurs, ménage et linge de qualité hôtelière, amenities eco-responsables. Fort d'un réseau national d'experts issus de l'immobilier, l'hôtellerie et de l'univers du digital, nous maximisons les revenus locatifs de plus de 1 000 clients propriétaires.
Présents dans 35 destinations françaises, nous sélectionnons des maisons, chalets, villas et appartements hauts de gamme. Nos City Manager et leurs équipes locales préparent tous nos biens avec soin pour accueillir vos voyageurs. Louez l'esprit tranquille, Welkeys s'occupe de tout. Découvrez nos dernières exclusivités, inscrivez-vous à notre newsletterContact info
82 avenue du Maine, 75014, Paris, France
- 0184889450
- contact@welkeys.com
- welkeys.com
4.5
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
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Reply from Welkeys
Hello Alice,
Thank you for your feedback. We’re glad we could offer an early check-in—it’s always a pleasure to accommodate our guests whenever possible. We hope this made your arrival smoother and your stay even more enjoyable!
Best regards,
Easy check-in
The studio is super cute and in great location.
My flight was delayed but Karim met me promptly at the apartment once I messaged my arrival. He was helpful and friendly. I know no French and he was patient with my questions (gotta love apps).
I’m a solo traveller - great area - and would stay again.
18 September 2025
Unprompted review
Reply from Welkeys
Hello Suazianita,
Thank you for your review. We're pleased that the studio, location, and host support contributed to a positive experience. Your comments about Karim’s helpfulness and patience are much appreciated — we’ll be sure to pass them along. We look forward to hosting you again.
Best regards,
A great little apartment in a safe and easy neighbourhood
- great location
- good communication
- great to be able to check in early
Would’ve been great to have a map of the area with pinpoints of the grocery stores and common phrases for travellers to use but otherwise was a great stay!
13 September 2025
Unprompted review
Reply from Welkeys
Hello Josh,
Thank you so much for your kind words! We're glad the location, communication, and early check-in made your stay smooth and enjoyable. Your suggestion about a local map and travel phrases is excellent — we’ll explore adding this to our welcome kit. Thanks again for your helpful feedback!
Best regards,
Booking cancelled with less than 24 hrs notice, no explanation, no compensation
The company cancelled our booking with less than 24 hours notice with no explanation, apology or compensation. The French holiday home had been booked for many months and we had already started to travel to France when we received notification via Airbnb. We were therefore forced to immediately find alternative accommodation for 5 people for a week and incurred an additional £600 in rental fees. Do not use this company.
11 September 2025
Unprompted review
Reply from Welkeys
Hello Anne,
We’re truly sorry for the inconvenience caused. Unfortunately, we had to cancel the booking due to a serious drainage issue at the property, which made it impossible to host guests safely. As the issue arose suddenly, we were unable to offer alternative accommodation in time. We understand the frustration this caused and sincerely regret the impact on your travel plans.
We hope to welcome you again for a smoother experience.
Best regards,
Reply from Welkeys
Hello Matthias,
Thank you for your feedback. We’re pleased to hear that everything went according to plan.
We hope to welcome you again in the future.
Best regards,
Lovely quiet neighborhood
Lovely quiet neighborhood. Excellent outdoor market & cafes within a few blocks. Check in was easy with excellent communication. Nacene was our check in concierge & was super friendly and helpful. Highly recommend.
9 September 2025
Unprompted review
Reply from Welkeys
Hello Brenda ,
Thank you so much for your kind words! We're thrilled to hear you enjoyed the peaceful neighborhood and the vibrant local spots nearby. It's great to know that check-in went smoothly and that our concierge made a positive impression — we’ll be sure to pass along your compliments.
Your recommendation means a lot, and we hope to welcome you back again soon for another relaxing stay.
Best regards,
Had a great time staying at Appartement…
Had a great time staying at Appartement Pastourelle du Marais in Paris. The apartment was nice and in a great location. Jeremie was very welcoming and helpful, gave us many advises of my arrival in Paris.
6 September 2025
Unprompted review
Reply from Welkeys
Hello Hillary,
Thank you so much for your kind words! We're thrilled that you enjoyed your stay at Appartement Pastourelle du Marais and appreciated both the location and the comfort of the apartment. Jeremie will be delighted to know his welcome and advice made a difference. We hope to host you again on your next visit to Paris!
Best regards,
Smooth check in and stay
Smooth check in and stay at our accommodation in Biarritz, Prisca was very helpful throughout.
9 September 2025
Unprompted review
Reply from Welkeys
Hi Cath,
Thank you for your kind words! We're so glad to hear that your check-in and stay went smoothly, and that Prisca was able to assist you throughout. We hope to welcome you back to Biarritz soon!
Best regards,
Reply from Welkeys
Hi Lucas,
Thank you for your feedback! We're glad everything was perfect during your stay. Looking forward to welcoming you again soon. Best regards,
Reply from Welkeys
Hello,
Thank you for your kind words! We're delighted that you enjoyed the atmosphere and felt well taken care of by our team. It was a pleasure to host you.
Best regards,
It was easy to communicate with Hacene
It was easy to communicate with Hacene, he is super friendly and even brought my (heavy) suitcase up to the apartment!
2 September 2025
Unprompted review
Reply from Welkeys
Hello Lara,
We're so glad Hacene could make your arrival easier — he's known for going the extra mile! Thanks for sharing this lovely moment and we hope to welcome you again.
Best regards,
Great receiver, good apartment, nice location.
Hacene has been very helpful since I arrived in Paris, he patiently guided me into the apartment and even allowed me to go inside the apartment before the check in time, and also let me leave my luggage there for a few more hours on the cheek out day as my train is in the afternoon(Might not be available if there's new guest coming on the same day for early check in, thus need to discuss with Hecene in advance).
The apartment itself is not too big, but it has everything you need, it's clean, cozy and well maintained. Although I think the bathroom is very big compared to the size of the apartment itself, but it's a good thing anyway.
The bed is a little bit high and you need to climb up and down every time, it’s a new experience for me but I don’t think it’s a problem cuz I'm young( Could be a bit difficult for people with climbing issue tho).
The location is good, not far away from most places, nice restaurants nearby, you can just walk around and explore the city easily from the locatio, but buses and Metros are also accessible if you need that.
I had a great stay and I would recommend :)
5 September 2025
Unprompted review
Reply from Welkeys
Hello Kanhong Tan,
We sincerely appreciate your kind and constructive review. Hacene’s attentiveness and flexibility are key to the experience we aim to provide, and we're pleased that his support made your stay more comfortable. Thank you for highlighting the apartment’s cleanliness, amenities, and location. Your observations about the bed and bathroom are noted and valuable for future improvements. We’re grateful for your recommendation and hope to host you again.
Best regards,
Very smooth check in process the…
Very smooth check in process the concierge Deborah. She was able to accommodate us for early check in which was really appreciated
4 September 2025
Unprompted review
Reply from Welkeys
Hello Tingyu,
Thank you for your kind feedback! We're delighted that Deborah was able to make your arrival smooth and flexible. Early check-in can make a big difference, and we're glad it added comfort to your stay.
We hope to host you again in the future. Best regards,
Excellent apartment
Excellent apartment in a very quiet place in Paris. The apartment is very beautiful, and most importantly, everything is clean and well equipped. There are many cafes and boulangeries around. Special thanks to Deborah, she was very nice and friendly, told me everything about the apartment in detail. I am delighted!
4 September 2025
Unprompted review
Reply from Welkeys
Hello,
Thank you so much for your wonderful feedback! We're delighted that you enjoyed the peaceful location, the comfort of the apartment, and the vibrant neighborhood. Deborah will be thrilled to know her warm welcome and detailed guidance made a difference. We’d love to host you again!
Best regards,
Great place to stay!
We loved this apartment, just the right amount of room for two people. Good area and very clean. Hacene, the staff member who welcomed us was very friendly and helpful!
2 September 2025
Unprompted review
Reply from Welkeys
Hello Emma, thank you for your kind review.
We are delighted that you enjoyed the apartment, its location, and the cleanliness. We are also very pleased to hear that Hacene’s warm welcome contributed to the quality of your stay. We look forward to hosting you again.
Best regards,
Excellent accommodations in the heart…
Excellent accommodations in the heart of the Marais. We thoroughly enjoyed our stay and the unique layout of the apartment. The WiFi was a bit spotty at time but generally worked.
26 August 2025
Unprompted review
Reply from Welkeys
Hello, thank you very much for your kind words. We’re delighted that you enjoyed your stay and appreciated both the central location and the apartment’s unique layout. We also appreciate your feedback regarding the WiFi and will look into improving the connection. We would be happy to welcome you back anytime.
Best regards,
Stayed at Rue du Colonel Combes
Stayed at Rue du Colonel Combes, 7th Arr Paris. A cute little unit in a good location. Our host, Hacene, greeted us on arrival and was very helpful and thorough. The apartment was in a great location for the left bank but might suit people with mobility issues due to the steep stairs to the upstairs bedroom.
27 August 2025
Unprompted review
Reply from Welkeys
Hello Peter,
Thank you very much for your kind feedback! We’re delighted to hear you enjoyed the apartment’s location and that Hacene’s warm welcome made your arrival pleasant. We appreciate your note regarding the stairs — it’s a valuable detail for future guests. We hope to have the pleasure of hosting you again on your next trip to Paris!
Best regards,
Great experience
We had such a great experience in our first visit to Paris. The apartment was very nice, comfortable and was very clean. Hacene was very kind with us.
If I had to say something negative is that the ceiling of the second floor was very low. Apart from that everything was perfect.
22 August 2025
Unprompted review
Reply from Welkeys
Hello Denise,
Thank you so much for your kind words. We’re delighted that you enjoyed your first visit to Paris and found the apartment clean, comfortable, and welcoming. We also appreciate your note about the ceiling height, which will help future guests be better informed.
It would be a real pleasure to host you again on your next trip to Paris.
Best regards,
Prescia was very helpful
Prescia was very helpful. She was waiting for us when we arrived and checked that everything was OK during our stay.
17 August 2025
Unprompted review
Reply from Welkeys
Hi Des,
Thank you so much for your kind words! We’re delighted to hear that Prisca was so helpful and made sure everything went smoothly during your stay. We’d love to welcome you back soon 🌸
Biarritz- Fanny was our apartment caretaker/host, she was very helpful. Lovely apartment with everything we…
The outside of the building could do with a lick of paint, but please don’t let this put you off, It was such a lovely apartment with everything we needed and a fantastic location. Highly recommend.
10 August 2025
Unprompted review
Reply from Welkeys
Hi Melanie,
Thank you so much for your kind feedback! 🌟 We’re delighted you enjoyed the apartment, its amenities, and the fantastic location. We’ll make sure to pass on your kind words to Fanny — she’ll be so pleased to hear them. We truly appreciate your recommendation and look forward to welcoming you back for another great stay!
Best regards.
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