Guestadom Reviews 

A wonderful modern holiday home that is beautiful and extremely clean. It has everything provided that you need and a wonderful host, Nadine, who welcomed us. We will definitely return and I would highly recommend visiting this wonderful home. Thank you

The house is beautiful and in a really peaceful location. The amenities were top quality as was the cleanliness.

Easy to communicate. Good instructions. Exceptional home. Bright, cheerful and clean. Would love to come back!

Great service. Excellent property, and good communication.

I highly recommend to book with this lovely team!

A wonderful appartement, with a beautiful view down Rue George V to the sea. Perfectly situated and really well equipped. Thank you

Poor sound insulation, dripping pipe outside on terrace making it impossible to sit out there. Microwave wasn't working, oven shelf was not clean. General maintenance of the apartment was not good: slow running drains in shower and hand basin

Very nice atmosphere there, really would recommend to others, who are travelling to france

We've had a great stay in Saint-Hilaire-de-Riez. Lovely house, well equipped and designed with great taste. We loved the peaceful premise, big and quiet. The few times we had a question we were helped quickly and with great service. We highly recommend this place!

Amazing accommodation in a beautiful location. We could not have asked for more. The house was well equipped with everything we needed for a thoroughly enjoyable and relaxing break.

Amazing villa. Professional service and support. We had the best time visiting with our two young sons from the UK. Thank you

I booked a gite in Pornic via the VRBO website. However, the booking and payments were processed by Guest-Adom.

Eveything was going smoothly until I received a text message asking me to confirm our linen requirement and the charge. I'd already confirmed with Guest-Adom that linen and towels were included in the VRBO price which it agreed. I now had to query this again and received an apology and confirmation that this was already included.

A few days before arrival I had my credit card debited for £70 without approval or prior notification. This was for the tourist tax which, like the linen, was already included in the VRBO price. Guest-Adom had my card details for the breakage deposit but should not have used it for anything else.

So another message to Guest-Adom who again apologised an agreed the tax was already paid. I received an immediate refund to my card.

Finally, a few days before arrival, I received a text from Guest-Adom's local representative who said he'd be meeting us and asking for our arrival time. I replied with an anticipated time that I'd update a few hours beforehand with a more precise arrival. I sent an update text a few hours before we arrived, at the expected time.

After waiting 30 minutes I sent another text asking if someone was arriving with the keys. I received no replies to any of my text messages. Then after waiting an hour, I tried to contact Guest-Adom by phone to no avail. Just got an answer phone. I then tried VRBO which was not much help as I was just given a phone number, the one I'd already tried.

Having waited 90 minutes, after a 7 hour journey and in need of a toilet, a Guest-Adom representative arrived, But not the person who'd contacted me by text messages.

Our gite was fine but the "Welcome Pack" had less items than stated in the Welcome Book. Not a big issue but in view of all the other shortcomings, it didn't reflect too well on Guest-Adom. Especially when it charges the property owner a very large commission!

I've been renting holiday accommodation in France for over 40 years and this was the most problematical booking ever. In future I'll avoid any property that's managed by Guest-Adom. And by reading other reviews, one can see why.

Just wish the owners of Apartement du Charme pres de Golfe de la Baule how badly they are being served by this "management agency" Property difficult to identify from directions, no representative waiting and electronic gates to large site inaccessible without code.
Apartment had clearly not been cleaned for some time prior to our arrival and our precharged "basic cleaning fee" for departure meant that we left the place in a rather better state than on arrival!
It is indeed a lovely apartment, but owners beware. Please consider changing the services of those who manage it.