Our inspection took place promptly (we paid for the priority service). We had a phone call as stated in our package to explain different aspects of the report, prior to us reading the report which was... See more
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Ride Inspect is based in Melbourne, Victoria, and proudly operates as a 100% Australian-owned business. Our team comprises fully qualified and insured mobile mechanics stationed strategically to provide expertise in pre-purchase car inspections. We offer unparalleled support for private used car buyers, dealers, financiers, and insurers. Ride Inspect delivers valuable insights into vehicles, covering finance status, write-off history, registration details, theft records, and odometer accuracy. Notably, Ride Inspect CarHistory reports also provide information on ANCAP Safety, Pollution, and Green car ratings, offering a comprehensive overview for your peace of mind.
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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically takes over 1 month to reply
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I booked them to inspect a car I was…
I booked them to inspect a car I was considering from a dealership. They checked the wheel alignment, tested the transmission, and inspected every panel in detail. Everything looked good, and the detailed photos in the report were extremely helpful. Their thorough review gave me the confidence to proceed with the purchase.
Very Prompt
Everything is on their website which made it very easy to book!
The service was very prompt, which happened the next day!
The price was really good aswell!
Great experience!
Amazing experience. Urgent request handled within promised timeframe and responded to my inquiry outside business hours. Inspector was great to deal with great communication and thorough report. Can confidently proceed with my car purchase now!
I booked them to inspect a car I was…
I booked them to inspect a car I was considering from a dealer, and they checked everything—from wheel alignment to the transmission and each body panel. Everything looked good, and the detailed photos in the report were extremely helpful. Their thorough inspection gave me the confidence to move forward with the purchase.
Professional
Professional, thorough, and transparent service. The inspection report was clear and easy to follow, giving me complete confidence in my car purchase.
Highly recommend!
Highly recommend pre purchase car inspections with Ride Inspect! Ak was super efficient and got the inspection done very quickly as well as provided a detailed, thorough report with photos attached. I couldn’t recommend them more! My inspection was completed within 24 hours of the initial booking, amazing service.
Do not trust this guy!!!!
Do not trust this guy!!!!! He inspected one vehicle for us, and told us that it was not a good car, then offered to find a car for me. The first car he sold me seemed to be a good car. I then needed a second car, and he offered to sell me another car. I trusted that because I found him under Ride Inspect that it would be a good car with the proper inspections carried out (and he assured me of this). Two months in, we have had a mechanic tell us that this car had been in a major accident with serious damage to the electrical wiring and that it is not roadworthy. DO NOT TRUST!!!
He has also emailed me since I posted this review, threatening to sue me for defamation. This business is a sole trader, and it is the same person who sold me the car. To others, if he has sold you a car, please report it to Victorian Consumer Affairs (google the number to report an unlicensed motor car trader), his ABN is easily discoverable publicly on the ABR website. Look up the name of his business and you will see his name / details there.
Booked Ride Inspect Site for a…
Booked Ride Inspect Site for a pre-purchase check and honestly, they did a great job. Super friendly, showed me things I wouldn’t have noticed myself, and the report came through quick. Saved me from buying a car that looked good but had a few hidden issues. Worth it!
Reply from Ride Inspect
These guys are great
These guys are great! Came out in no time to check out a car I wanted to buy, gave a thorough review and an honest opinion whether it’ll be worth it or not.
Couldn’t recommend more!
Reply from Ride Inspect
Fast, reliable, and comprehensive
Fast, reliable, and comprehensive. I felt completely informed about the vehicle’s condition before making my purchase.
Reply from Ride Inspect
Excellent Experience
The inspector was knowledgeable and answered all my questions. The report helped me negotiate a fair price with the seller.
Reply from Ride Inspect
Thanks a lot to bari
Thanks a lot to bari
Needed a quick car inspection before leaving on a long drive, Bari helped me out a lot. Gave me a very well detailed result and the job was done very efficiently and stress freely.
Really recommend this to anyone whose tryna get their car inspected.
Reply from Ride Inspect
5 star to the team
Well organised ✅
Booked inspection , received an update straight away. After inspection was done the inspector advised me about the car and helped me negotiate the price significantly.
Very friendly staff members.
Reply from Ride Inspect
The team is great and very easy to work…
The team is great and very easy to work with. Definitely would recommend
Reply from Ride Inspect
Very good job
The service was really formal and very well performed ill have them inspect again in the same well mannered fashion again too👍
Reply from Ride Inspect
STAY AWAY
STAY AWAY! I paid this company to inspect a car for me from interstate. Spoke to the inspector before, sent a text before and spoke to him after. Told me car was "perfect" like brand new. Car arrived with over 50 stone chips on the bonnet, guards and bumper. The windscreen was also pitted. When challenged they said i did not pay for the "paint package" even though i discussed paint condition when talking to the inspector as well as a text. Took no responsibility. I now have a $40,000 car that requires a re-spray.
Reply from Ride Inspect
Greatly Unsatisfied with My Overall Customer Experience
My overall experience with Ride Inspect was extremely frustrating, despite the inspection itself being thorough. An Apple Pay autofill issue initially resulted in my contact email being incorrect. Even after I supplied the correct email directly, the advertised instant digital report was not delivered, and I eventually had to chase it up myself through the inspector.
When I later tried to provide feedback on my experience, I was told I’d receive a call back, but days passed without any follow-up until I had to pursue it again. While I appreciate the inspector’s work, the lack of communication, the failure to deliver the service as advertised, and their handling of feedback left me very disappointed.
Note: Following legal correspondence from Ride Inspect, this review has been adjusted to focus on factual experiences. It states my personal experience and honest opinion.
Reply from Ride Inspect
Mismanaged Booking and Missed Inspection
I was asked to pay the priority charge to ensure same day inspection.
I paid the priority fee to ensure a same-day inspection of the vehicle. However, I received a call stating the inspection had been completed without me present, and the caller yelled at me for "not answering my phone"—despite the fact that I had received no such call.
It became clear that my booking was confused with someone else’s, and there was no apology provided for the mistake. Without my consent, Ride Inspect then contacted the owner of the car I was planning to buy to reschedule the inspection for the following day. Luckily, I was with the owner when he received that call, otherwise I would not have known.
Despite paying for priority service, the car was not inspected on the day promised. Based on this experience, I would absolutely not recommend Ride Inspect to anyone.
Ride Inspect’s public reply claims they “notified me immediately” and issued a refund, but this is inaccurate. The refund was not immediate, and only processed later. More concerningly, after my review was posted, I received calls offering me a free service or cash if I deleted or changed my review — which I refused. I have reported this conduct to Trustpilot.
Below is a record of the texts and calls from the day of the booking (23/07/2025), confirming that my review is factually accurate and in good faith:
10:25 AM – I called the Ride Inspect number listed on their website. They were not able to answer.
10:25 AM (SMS RI): “Hi, I’m not able to take your call right now, unfortunately. I will call back shortly. *name of RI employee (removed)– Ride Inspect”
10:25 AM (SMS RI): “Hi please text me. Thank you”
10:25 AM (SMS Me): “Hello, I was hoping to have a pre-vehicle inspection in *purchase location (removed)* today at approximately 3:30 pm or 4 pm.”
10:26 AM (SMS RI): “Sorry next booking will be tomorrow or Friday. Thank you.”
10:27 AM (SMS Me): “Okay, no worries. Thank you.”
10:31 AM (SMS RI): “Can try to do between 5–6 pm.”
10:31 AM (SMS Me): “That would actually be really helpful, thank you.”
10:32 AM (SMS Me): “Do you want me to just pay you in cash when you turn up? It’s the basic inspection.”
10:32 AM (SMS RI): “Please make a booking online. Thank you. For today’s booking it will priority extra $50.”
10:33 AM (SMS RI): “Thank you.”
10:34 AM (SMS Me): “Okay, I’ll book it now.”
10:35 AM (SMS RI): “Thank you.”
10:44 AM (SMS Me): I sent a screenshot of the payment and receipt – “All paid, cheers.” (RI reacted with a 👍 emoji.)
4:20 PM (SMS Me): “Hello, may I please have an idea of your ETA so I can tell the owner?”
Shortly after this, I received the call claiming the inspection was already done — which was impossible.
4:41 PM (SMS Me): “Hi, just letting you know there’s no way the inspection could have been completed because the seller hasn’t been home all day.”
Following this, Ride Inspect called the seller directly (while I was present with him) to reschedule again without my knowledge or consent.
I stand by my review. Everything stated above is true and supported by records.
Reply from Ride Inspect
I recently booked a pre-purchase car…
I recently booked a pre-purchase car inspection through Ride Inspect with Adam and couldn’t be happier with the service. He was professional, punctual, and extremely thorough in his assessment. Adam explained everything clearly and gave honest, practical advice that really helped me make an informed decision. His attention to detail and clear communication gave me peace of mind. Highly recommend if you’re looking for a reliable and knowledgeable car inspector!
Reply from Ride Inspect
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