Reliked Reviews 

1,479
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of items, often finding them in great condition and like new. Many appreciate the very affordable prices and good offers, making designer items accessible. Reviewers consistently highlight efficient, friendly service and quick, well-packaged deliveries. However, some people mentioned significant issues with product descriptions and condition, reporting items arrived dirty, stained, damaged, or not as advertised. When problems arose, some reviewers were not happy with customer support, citing difficulties with refunds or resolutions. Additionally, a few customers found postage costs high or encountered unexpected customs charges.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many consumers praising the excellent condition and... See more

Price

People report positive experiences with pricing, often finding great items at fantastic, discounted, and even... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Loved the products but time it took package to arrive was disappointing. Never a problem when Evri delivered.

Rated 3 out of 5 stars

They sell something they wrongly put size they sell and don't put all the pictures of the product and when received they don't take responsibility. They should send a return label. Their postage is ex... See more

Rated 3 out of 5 stars

The Reiss trousers are fab but they arrived dirty and with visible marks inside and out. I've treated with a stain remover and a low temp wash and they're clean but not good to send out dirty clothes.... See more

Rated 3 out of 5 stars

I've bought clothes there many times. And each time, it's like a lottery, never knowing for sure whether I'll be satisfied or not. Several times, items arrived in the wrong sizes from the ones listed... See more

Company replied


Company details

  1. #10 of 10 best companies in Secondhand Shop
  2. #75 of 82 best companies in Children's clothes shop
  3. #216 of 237 best companies in Men's clothes shop
  4. #186 of 201 best companies in Online marketplace
  5. #6 of 7 best companies in Charity shop
  6. #221 of 256 best companies in Ladies' clothes shop

Contact info

3.7

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,479)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible experience

Terrible experience. I don’t know what’s happened. They used to be very good. I bought a dress with holes in it and I applied for a refund and they just sent it back to me. I wouldn’t do business with them.

30 June 2026
Rated 5 out of 5 stars

I've used Reliked for a few years now…

I've used Reliked for a few years now and I've never ever been disappointed with the products or customer service. I've bought quality products for very little money and I will always continue to use Reliked.

5 July 2026
Unprompted review
Rated 3 out of 5 stars

Gorgeous but arrived dirty

The Reiss trousers are fab but they arrived dirty and with visible marks inside and out. I've treated with a stain remover and a low temp wash and they're clean but not good to send out dirty clothes. Why someone and handed them over dirty and clearly smelling of perfume is poor.

29 June 2026
Rated 1 out of 5 stars

One of the dresses was not described…

One of the dresses was not described properly was described as a midi definitely not. I queried this with the original supplier and was road it had been made specifically for an occasion for this person. If Reliked had checked the measurements and other things they could have described it properly. All I ave been given is a gift card which is very difficult to use as they do not stock much in my size. Very disappointed

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Truly amazing purchased a Pacha…

Truly amazing purchased a Pacha Football Shirt brilliant price perfect from placing order to delivery, very quick and top was perfect condition packaged with care lovely seller. Thank you 😊

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from this company

Fantastic service from this company, the team are Top Notch and my orders always arrive on time.
I’m a well known customer now and couldn’t ask for better service.
Well done to Lisa, Guy, Ben and the rest of the team.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Don't take responsibility for the…

Don't take responsibility for the errors they make. Sell things without posting all the pictures just the front part. Then they don't reply to your email. Honest would be taking responsibility send a return label and then refund you but not them.not honest site.

1 June 2026
Rated 3 out of 5 stars

They sell something they wrongly put…

They sell something they wrongly put size they sell and don't put all the pictures of the product and when received they don't take responsibility. They should send a return label. Their postage is expensive compared to others. Never going to buy anything from them again.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with my recent…

I am very disappointed with my recent experience.

I purchased a dress which appeared to be in good condition, however the zip failed the first time I tried the dress on. I contacted the company immediately as I felt the item was not of satisfactory quality.

While the company offered a small goodwill contribution towards a repair, £10 they refused to provide a refund or accept responsibility for the faulty zip. As a customer, I do not believe it is reasonable to expect someone to pay for repairs to an item that became damaged upon trying it on. It will also cost more than £109 to get the zip fixed.

I do not feel that a fair resolution was offered.

Based on my experience, I would strongly advise potential customers to think carefully before purchasing from this company. If an item develops a fault immediately after purchase, you may find yourself left out of pocket with little meaningful support or resolution.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Love Reliked

Love Reliked. Brilliant choice of clothes at great prices. My go to for clothes shopping. I’ve recommended this website to all my friends and we all love it.

29 April 2026
Reliked logo

Reply from Reliked

Thank you so much for your review. We really appreciate it and hope you enjoy your items!

Rated 1 out of 5 stars

Horrible Customer service

Have placed a lot of orders with this company and spent a lot of money with them, a lot have been good, however, some have not. I bought Hair tongs advertised as “new and unused”, I hadn’t checked them and went to use them a couple of months later as I had an event and hadn’t needed to use them previously. Upon inspection the tongs had clearly been used, there were exterior marks to the tongs and the safety glove wasn’t in the box. I could have dealt with that, however, when I switched them on they wouldn’t heat up. Advise reliked of this and their response was it was out of the two week return window and their get out of jail free card is that they are a “reseller” so consumer legislation doesn’t apply to them even tho the goods are faulty. I won’t be letting this lie as the goods are faulty and there is no way in getting touch with the “Private seller” to dispute this. It’s horrible and illegal customer service. Please be aware of this apparent loophole.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Come as if it was brand new

31 March 2026
Reliked logo

Reply from Reliked

Thank you so much for your review. We really appreciate it and hope you enjoy your items!

Rated 5 out of 5 stars

I love Reliked❤️ Great Choices Great…

I love Reliked❤️ Great Choices Great Brands. What I don't like is how long Postage takes! Sometimes over a week! Also, This has happened twice now.. After I have placed an order and paid for it. A couple of days later. I receive an email with a refund saying that the product I ordered after I paid... Became 'Out of Stock'. . Apart from all that.. I love Reliked ❤️

5 April 2026
Rated 5 out of 5 stars

I am a customer of reliked since 2020

I am a customer of reliked since 2020. I enjoy the shopping experience. There always are great finds and cheaper products. Highly recommend.

19 March 2026
Unprompted review
Reliked logo

Reply from Reliked

Thank you so much for your review. We really appreciate it and hope you enjoy your items!

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