Refundee team helped me to deal with very sophisticated scam. They supported me during process of application with FOS, clearly explained process and were always available for any questions I was havi... See more
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Company details
- #69 of 168 best companies in Non-bank financial service
- #5 of 49 best companies in Bank
- #1 of 1 best companies in Consumer Advice Centre
- #19 of 44 best companies in Money transfer service
- #3 of 10 best companies in Small Claims Assistance Service
Written by the company
Refundee helps victims of scams to recover their money. We can recover when victims have made bank transfers, cryptocurrency transfers, and even cash payments.
Contact info
3rd Floor, 86-90 Paul Street, London, EC2A 4NE, London, United Kingdom
- 020 4525 4600
- enquiries@refundee.com
- refundee.com
Replied to 50% of negative reviews
Typically replies within 24 hours
Pleased with the outcome
Everything was clearly explained to me from the start. The team kept in touch throughout, and the case handler regularly sent emails with questions and updates. In the end, they managed to recover half of the amount plus some interest, which is why I’m giving 4 stars- I’m sure they did their best.
Had they secured a full refund, I would have happily given 5 stars. Overall, I’m really pleased with the service, especially since I didn’t expect to recover anything without their excellent work.
They got me a great result when I…
They got me a great result when I thought all was lost
My experience with refundee was really…
My experience with refundee was really smooth and easy you have to provide a lot of information to go through and anssa who was my case handler she was amazing explaining everything in detail and I was lucky that I even got my refund back. If I could give refundee a 100 star rating I would. If you have any crypto scams go to refundee and ask for anssa to deal with your case but you have to be honest and provide all the information for this process to work.
Amazing service from start to finish
Amazing service from start to finish. Thank you!
Very helpful and a very successful…
Very helpful and a very successful result
Awarded a full refund on my loss.
Refundee was very professional from…
Refundee was very professional from start to finish. Once my call was made they immediately set up a team to take care of my situation. I was constantly updated & had Ms Abigail reach out with the progress. The time frame was as much as they said it would take. Thanks to them I was able to retrieve my money with interest. Could not have done this myself! I urge anyone not to hesitate letting them help you with your case. Thank you Refundee!!
Refundee team helped me get my money back from scam
Refundee team helped me to deal with very sophisticated scam. They supported me during process of application with FOS, clearly explained process and were always available for any questions I was having. After 1 year I got my money back with interest from bank and finally can breathe out! Thank you team for making this stressful experience transform in positive learning.
Refundee Limited will guarantee you success.
The year 2019 marked a devastating financial and emotional low point for me, having been the victim of fraud that resulted in the loss of nearly £20,000. Years of savings vanished in an instant. Immediately I felt compelled to pursue every viable avenue for recovery. I filed a detailed report with the police and dedicated weeks to liaising with my high street bank, only to be met with cold, standardised responses denying liability. The money was gone, written off as an unrecoverable loss.
For nearly six years, the stress of that loss lay dormant, a constant reminder of my vulnerability. Then, in early 2025, an ad appeared in my Facebook feed, discussing successful fund recovery and specialise in historical fraud cases. Given my past experience regarding claims companies, I was initially skeptical, but the concise nature of the offering compelled me to click. I filled out a short, streamlined application form detailing the nature and date of my loss.
The following day, I received a reassuring phone call from a representative at Refunded Limited. They expressed immediate confidence in my case, explaining their specialise knowledge of the legal preceding required to challenge the bank involved.
From that moment, my involvement shifted from desperate investigation to simply monitoring updates. I was finally able to sit back and relax while Refunded Limited did what they do best. Applying pressure, investigating regulatory breaches, and navigating complex financial mechanisms that I could never have handled alone. They transformed the incident into a professional legal assignment.
The outcome was nothing short of miracle. Within a few months, I received the long anticipated email confirmation, followed by the notification that my money had been fully refunded to my account. The relief was overwhelming, reversing six years of financial anxiety. Just when I had firmly resigned myself to the belief that the past was unchangeable and the funds were permanently lost, Refunded Limited came and made the impossible truly possible, delivering justice and financial restoration where every traditional avenue had failed.
CONTACTING ME REGULAR WITH NEWS
CONTACTING ME REGULAR WITH NEWS , VERY PLEASED WITH SERVICE
Money back
For me, refundee were good and got me my money back from the bank. Im pleased they did all the work for me, all in all it took a year due to the circumstances but worth it.
My family are also using refundee but not had a successful outcome.
My wife recommended refundee to helped…
My wife recommended refundee to helped me. A few years ago I was the victim of an investment scam and to be honest I didn't think I would be able to recover any of it but thanks to Refundee I was able to get back approximately half of what I lost. It may not be all of it but it's better than nothing and I'm grateful to God for that.
From start to finish Refundee were…
From start to finish Refundee were polite & professional. They managed to obtain all of my money back via FOS + interest when I thought there was no hope. Highly recommended.
Got my money back!
Got my money back from B2LC after the FSC put them into administration, which at one point I thought my money was gone for good. They found that the bank owed it to me as they had a lack of fraud protection. Fees are higher than I'd like but are actually worth it when you think about all the effort they put in. The team kept contact just right, not too much but enough to keep you aware of what's going on.
Thanks Refundee, great job!
We had great results and the team was…
We had great results and the team was very determined to go through our case and we did like how fast they settled...
Excellent Professional Caring Company
Refundee were professional and understanding in dealing with our claim . It was slightly complex but they advised how to respond and dealt with the ombudsman after original claim rejected.
They never gave up and always kept us informed of timescales and correspondence. We are sincerely grateful for their expertise and kindness at a stressful time.
Really good team keeping me informed…
Really good team keeping me informed and updated throughout the whole process and helped me get a positive outcome. Really grateful, thanks!
Caring approach
Caring approach
Good advice re recovery scams
Successful recovery of funds
Slightly high charges
Mind at Ease
I cannot thank refundee enough for their kindness,sympathy, and professionalism.
They kept me informed of developments and managed to recover 50% of my loss.
I would highly recommend this firm.
Amazing team achieving the impossible.
A very polite, amazing and effecient team who have been nothing but supportive from get go. They have managed to achieve what I thought was impossible and I cannot recommend them enough. Thanks alot and keep up the amazing work!
OMG these people are AMAZING
OMG these people are AMAZING. They managed to get a refund on money I had lost in a scam. I cannot thank them enough. If you've lost money in a scam DO NOT hesitate to contact them and ask for their help. Worth every single penny.
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