I reached out to Refundee following a scam regarding DOMO … from the very minute I reached out refundee acted professionally and prompt. I cannot thank this company enough for getting justice for m... See more
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Review summary
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Company details
- #70 of 166 best companies in Non-bank financial service
- #5 of 47 best companies in Bank
- #1 of 1 best companies in Consumer Advice Centre
- #18 of 42 best companies in Money transfer service
- #3 of 10 best companies in Small Claims Assistance Service
Written by the company
Refundee helps victims of scams to recover their money. We can recover when victims have made bank transfers, cryptocurrency transfers, and even cash payments.
Contact info
3rd Floor, 86-90 Paul Street, London, EC2A 4NE, London, United Kingdom
- 020 4525 4600
- enquiries@refundee.com
- refundee.com
Replied to 50% of negative reviews
Typically replies within 24 hours
Mind at Ease
I cannot thank refundee enough for their kindness,sympathy, and professionalism.
They kept me informed of developments and managed to recover 50% of my loss.
I would highly recommend this firm.
Amazing team achieving the impossible.
A very polite, amazing and effecient team who have been nothing but supportive from get go. They have managed to achieve what I thought was impossible and I cannot recommend them enough. Thanks alot and keep up the amazing work!
OMG these people are AMAZING
OMG these people are AMAZING. They managed to get a refund on money I had lost in a scam. I cannot thank them enough. If you've lost money in a scam DO NOT hesitate to contact them and ask for their help. Worth every single penny.
A great and efficient company to deal with
Refunded team has been more than helpful and efficient in the request of retrieving my funds after a scam. They are very professional and we are not afraid to face the challenges that we have gone through during the process. I will recommend this company and team any time.
Process was so clear
Process was so clear, straightforward! Communication was very clear and transparent. Thank you for helping me to get my money back.
The company was very true and genuine…
The company was very true and genuine including the staff working with them, very kind, patient, helpful and courteous.
Refundee.com were great to deal with
Refundee.com were great to deal with. Gathered all the information they needed and dealt with my claim so I didn’t have to do it. Very satisfied with the service I got from them.
Managed to get my bank to refund a…
Managed to get my bank to refund a large payment after Financial Ombudsman upheld my case against them.
Great result!
Result!
We were battling with three banks to get a fair outcome to a APP fraud scam that I had the unfortunate experience of at the end of last year. The team at Refundee persisted throughout the process to get the best outcome possible. They were communicative throughout and were able to answer all the questions I had along the way.
Highly recommended.
Terrible company
Terrible company. They tried to recover money for me, but are just absolutely useless. They fail to give me notice about an update in time for the Financial Ombudsman, they do not reply my emails, an investigator planned to call me but never did. I get different information from different people. Today I see that they received an update from the Ombudsman on 15 August already, nearly one month after finally giving me a full update on their letter. Refundee, you should be ashamed being so careless with thier clients lost money. I suggest people to use other, similar websites. I do not understand why this company has so good ratings honestly.
UPDATE: After my review, I had a call with Raj, a Senior investigator at Refundee, and he was very helpful. I should have probably had this call like a week before or so, but it ended in a positive outcome so far. Thanks
Refundee is an excellent and fantastic…
Refundee is an excellent and fantastic company helping people to get back their money from the fraud and scammers.Ive lost money and they help me recover my money.They have been brilliant and efficient in many ways ,They are very professional too loving caring and understanding to people.I can highly recommend refundee team as they were excellent company really trusted.
I’m really impressed with the service
I’m really impressed with the service. I honestly thought I would never get my money back, or that if I did it would take years. To my surprise, Refundee made the whole process much quicker than I expected and were very efficient in securing my refund. The only downside is that I feel the fees are a little on the high side, but overall I’m very grateful for the outcome.
Trusted Company
I was refunded with less than half, but I least I recovered some money
Half the money
I mean I guess they sort of got the job done, but after a year and half they only managed to get half my money back.
Reply from Refundee
These guys rock
What can I say… All the staff at Refundee have been fantastic over the past several months. They successfully recovered over £14000 for me.
I like I’m sure many of you reading this fell victim to a sophisticated scam over 5 years ago now. I had long put this behind me and tried to forget about it thinking the money was gone for good.
I came across Refundee in an instagram ad. I was very sceptical at first as I know there are a lot of ‘recover your money scams’ out there. But after doing my due diligence I was made comfortable they were legit.
The team at Refundee have been brilliant and efficient from the very start, they were thoughtful and empathetic throughout the whole process, I cannot recommend them enough!
I thought I would never see the money…
I thought I would never see the money that was owed to me again, I was so pleased that refundee helped me
They asked for nothing upfront and got…
They asked for nothing upfront and got me money back that I thought was lost forever
Professional strategy
They had a professional strategy and stuck to it. Without Refundee, we would not have seen our money again
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