Prijsvrij Vakanties Reviews 

Very good company and the best prices on the market!

Terrible experience, irresponsible customer service!

I am extremely disappointed with Prijsvrij Vakanties and the way they treat their customers. I booked a trip through them, but my flight schedule was changed without any reasonable support from their side. When I reached out for a solution, they simply referred to their policies stating that flight schedules can change, without taking any responsibility for the inconvenience this caused me.

- No timely notification: I was not properly informed in advance about this change, which made it very difficult for me to adjust my plans.
- Terrible customer service:When I contacted them for a more suitable alternative, all I got were generic responses like "we have no control over this,"instead of any real effort to help.
- No support, no compensation:Even though this change caused significant inconvenience, they did not offer any compensation or a reasonable alternative—just a "take it or leave it" approach.

A responsible travel company should support its customers instead of avoiding responsibility and shifting all the blame to the airline.If you are considering booking with Prijsvrij Vakanties, think twice!I will never book with them again and would not recommend them to anyone

everything was great, great location, I also rate the hotel 5, we are very pleased with the stay and with the help with booking the hotel. thank you very much! :)

Using this app with my bf alredy for couple years, everytime nice deal and we never been disappointed

The website is easy to use, but the clientservice is far from perfect. They are kind, but not helped with my question.

During our Alanya holidays organized by Sunmix we were cheated by guide representative that Sunmix co-operates with : Holidays Expert.
They sold us a deal that doesn't exist in the "Grand Alanya Hamam", promised to fix it, we went there second time and the same story happened: "hour massage + hammam is not possible" it appeared that after canceling remaining 2 appointments (for 6 people) money refund is not possible.
We also bought there a trip where (I wrote it all down while he was listing atrractions) he promised jeeps and some kids swimming fun 0 while jeeps were not in the programme at all and swimming attraction was a not working river slide, not some slides at the beach that he described.
Sunmix, you should verify who you co-operate with. We met people in Hamam who were cheated the same way we were, Oggy - our holidays representative at Grant Kaptan" hotel is using some word tricks in order to sell his deals and the never takes responsibility for his dirty buisness. Is you check their google opinions you'll see that we were not the first ones that were cheated on. So please take some steps.
Moreover, I have reported this claim via Prijsvrij and got a very late response (after 9 days) when our holidays were already finished,so during 10 days holidays we were left without support and being played by Holidays Expert and Grand Alanya Hamam "managers".

I just recently booked a vacation together with my friends and I can say that the process of booking is so smooth. Prijsvrij offers affordable vacation days anywhere here in europe. You can easily track lowest offers because they send an email to update you from time to time. So excited to visit another country next month.

Prijsvrij.nl was very easy to navigate. It gave many options for the vacation I was looking for and once I decided which to choose, the booking process was easy and went smoothly.
I'm a happy customer 😊!

even in Canada it was easy to find vacations and make a booking for my trip

It was very easy to set all my filters to search for the best holiday for me and my family.
The booking of the holiday was also easy,I received all the information I needed,also by phone when I was not sure about some things.

The website is offerring quite competetive in the peak times of the vacation as well. Quite impressed with the quality price and service the website is putting together. so far, I haven't had any issues.

@irene
We still did not get any answer from your company! I posted my review so long ago, and nothing! You never come back to the customers with the solution, you are just showing here that you reply and care, but it's all LIE!

Situation:
After coming to the hotel, which we ordered through Prijsvrij in advance, we found out that the accommodation was not the one we arranged. We paid for a two-room apartment, but got a one -room instead, being a family:parents with a 13-year-old kid.
After communicating with Prijsvrij we clarified that the intermediate company, which Prijsvrij is working with, made a mistake and booked for us a wrong appartement, although in the papers they confirmed clearly, it will be a two-room appartement. Afterwards, Prijsvrij, instead of clarifying and arranging everything themselves, they forced us to do it, by calling the mentioned intermediate companies, for what we wasted the WHOLE day of our vacation, and we were forced to pay for another room ourselves!!! 800 euro extra!!! For which we already paid to Prijsvrij!!!
We did not even know that Prijsvrij is working with 2 more intermediates. And we really were surprised that we had to deal with the intermediates ourselves, since we did NOT ask for anyone, we went through Prijsvrij! So, it's very logical that if Prijsvrij works with someone else, Prijsvrij should also communicate all the troubles afterwards with them too, directly with intermediates, and DO NOT tell their customers to do so!!!!!! It's RIDICULOUS!!!!!!!
We also had to still stay one night in one-room appartement with our kid, whilst my husband is a heavy-snorker! We were sent back and forth from one agent to another the whole day, until we just paid extra 800 euro to the hotel the next day, to get what we requested.
Prijsvrij in its turn promised to refund at least 350 euro as a compensation, which is also ridiculous, since we were not supposed to spend anything extra at all!!! Anyway.... it is already more than one month after this promise for a refund was given, and there is still NOTHING refunded!!!
I find this service bad, this communication really tiresome and will never use their services again.
Very sad, because it might have been resolved much more efficient and with professional approach. Company who is offering "trouble free" holidays, should correlate with their moto!!!!
My husband will definitely finalize this discussion and get a refund, but for now I want others to know what kind of service and trouble you might get.
Taste of pittines instead of having a great impression, which was so easy to resolve! Because not a problem to make a mistake, we are all humans, BUT to fix it - that is when you see real professionalism!

I don’t recommend! This travel agency has hotel with bedbugs !!!!
When we wanted change hotel Sunmix didn’t give our money back!!!!
They don’t care about people!
Don’t trust them!!!

You can book via many sites but only prijsvrij.nl combines all information on one page in the perfect overview to make the optimal choice: the dates, the hotel, the flights, the airports and all combinations. Perfect!

We booked via prijsvrij but it unfortunately was not a great experience. Our booking confirmation clearly mentioned 8 kgs per person of luggage but at the airport we found out that our luggage wasn’t booked by the company and we had to pay euro 160 extra one way for the luggage.
Upon raising this with prijsvrij, we did not get a concrete answer. They kept telling we were allowed a small bag and not 8 kgs. We showed them the booking confirmation and also asked them to share the communication about the small bag that they kept talking about but it’s been weeks since we’ve heard back. We also ended up paying for luggage on our way back. Very disappointing and this only ended up ruining our holiday experience.

I tried getting assistance via phone (since this is the "fastest" way) and I was put on hold for about 50 minutes. Although this is already frustrating enough, I noticed in my phone bill that I paid 11 euros for this phone call too.
Fix your customer support!

I can't explain, you would not understand. Zodra je de website van Prijsvrij aanklikt krijg je al dat vacantiegevoel

I am happy with the service so far. It's easy to use the website and find the best solution for your needs. I will wait until my holiday to see if everything promised comes true. For now, it has been a positive experience. I will update my opinion after the holidays.