Banner for Premiere Collectibles

Premiere Collectibles Reviews 

15,187
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,802 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and wonderful customer service, mentioning that items consistently arrive well-packaged and in pristine condition. People also really appreciate the easy-to-use website and the smooth, efficient ordering process for various autographed books and music albums. Many consumers note that delivery is prompt and communication regarding tracking updates is clear and helpful. However, some customers also noted significant delays in shipping and extended order fulfillment times for pre-ordered items. A few reviewers were dissatisfied with missing authentication certificates, unexpected item variations, or occasional communication issues regarding their purchases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive in excellent condition.... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with experiences varying significantly among... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide range of differing experiences.... See more

Quality

Customers had positive experiences with quality, often describing the products as superb, gorgeous, and... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The album came in card board had a slight crease but after opening everything was great. Signatures were bold, had the JSA sticker unlike the previous Dokken that was ordered and advertised as JSA cer... See more

Rated 4 out of 5 stars

Book was packaged well and perfect condition. Signature is just what was advertised. The only thing keeping it from a 5 star is simply that the book is a 2nd printing rather than 1st and that was not... See more

Company replied

Rated 5 out of 5 stars

got my signed copy of this Dave Portnoy book which is awesome. Great New Englander who is pro small business and a great Pizza reviewer. My first job was in a small pizzeria in Rochester, NY and I hav... See more

Company replied

Rated 5 out of 5 stars

Love my autographed Kim Thayil autobiography!! Such a unique, brilliant and underrated lead guitarist!!! So glad he’s still with us!! (Wish Chris Cornell was too — gone way too soon—Soundgarden FOREVE... See more

Company replied



Company details

  1. Collectibles Shop
  2. Book shop

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(15,187)

2,708 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The owner Jesse Mathew’s is well…

The owner Jesse Mathew’s is well respected and very fair. There auctions are always honest, just good people, they will even will load your car for you. The many auctions I’ve been too they are miles ahead of everyone. Integrity is difficult to find in this field; they have it.

29 July 2026
Rated 3 out of 5 stars

The wait time from purchase to…

The wait time from purchase to receiving purchase was quite long and the feedback from trying to inquire about the time was also slow and hit and miss and not very direct with a knowledgeable bonafide person that is in a position like that to handle that relationship

5 August 2026
Rated 5 out of 5 stars

I am an American living in Portugal

I am an American living in Portugal, and I ordered three books from Premier; while ordering from another country can be a little uncertain, Premier has been stellar. Their team is also fantastic at answering questions promptly and providing great follow-up. The signed books are exactly as described, and they arrived on time. Looking forward to placing my next order with this very cool company.

5 August 2026
Rated 2 out of 5 stars

Great items but poor communication

While I expect delays in pre-ordered signed books there was literally no communication from premiere collectibles. I had to email each time asking if there were updates on the delivery date. The date kept getting moved but nothing from premiere after it took almost 5 months

28 July 2026
Rated 5 out of 5 stars

Perfection!

My book came in great packaging that protected it from all damage both wet and dry as well as crushproof. It was in perfect condition with no damaged edges. The autograph was well placed and the cards definitely of high quality paper stock that are meant to last for a very long time. The book shipped right on time and arrived quickly.

4 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look