PhysicalAddress.com Reviews 

1,881
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and user experience, highlighting the efficiency and professionalism in handling their needs. Many commend the friendly, helpful, and knowledgeable staff for providing outstanding customer support, often resolving issues quickly. The signup process is frequently described as easy, smooth, and straightforward, with clear instructions and a user-friendly platform. However, some customers also noted that the website experience could be improved, citing issues like slow performance, difficulty logging in, or needing to dig for information. A few other people also felt that the system was not professionally set up, leading to initial uncertainty about accessing mail or problems with online notary functionality.

What people talk about most

User experience

Customers report positive experiences with the user experience, highlighting the ease and speed of the setup... See more

Service

Customers consistently note positive experiences with service, praising its phenomenal quality, personal... See more

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Website

Consumers find the website experience to be ambiguous, with some praising its ease of use and clear sign-up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have known and USED this company at every possible opportunity through the years. (Would never have left if they had locations in EVERY state!) The aervice alone is well worth abundant praise and r... See more

Company replied

Rated 5 out of 5 stars

Super easy - no hidden fees plus unlimited recipients which offer the best value among all providers! They process scan quickly while other provider can take days. Their shipping rate is fair with no... See more

Company replied

Rated 5 out of 5 stars

I have done business with this company in the past and they are extremely professional and help you with anything. The Dallas location address is located in a back off area, industrial like and the G... See more

Company replied

Rated 5 out of 5 stars

The mailing site opened promptly at nine o'clock, ready to do business, able to receive a new customer who had individual needs and questions about whether this service could be customized to fit.The... See more

Company replied


Company details

  1. Business-to-Business service

Information provided by various external sources

PhysicalAddress.com is a cloud-based virtual mail and business address service. Home-based business owners, small business owners, travelers, students, military personnel or anyone who would like to access their postal mail using a computer or smart-phone can leverage the virtual mail and address service. Business clients can set up a virtual business address by using one of the premium physical address locations to set up a Corporation, set up an LLC, market their company, attract international clientèle, and maintain home-address privacy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,881)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good experience

Good experience. They helped me get it setup quickly and easily

9 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Michael!

Thank you for your positive review! We’re glad we could make the setup process smooth and easy. We appreciate you choosing PhysicalAddress.com!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

The person I spoke to was very helpful…

The person I spoke to was very helpful and got me the information I needed right away.

16 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello!

Thank you for your wonderful feedback! We’re glad to hear that our team was able to provide the information you needed quickly and make your experience a positive one!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Physical Address easy communication…

Physical Address easy communication with us, and very helpful .

9 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello!

Thank you for the positive feedback! We’re so glad to hear that our communication has been easy and that our team has been helpful. We appreciate you choosing us!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Never leaving

I have known and USED this company at every possible opportunity through the years. (Would never have left if they had locations in EVERY state!) The aervice alone is well worth abundant praise and recognition. There is literally NO OTHER SUCH COMPANY that comes even slightly close. When the cost, phenomenal service, personal touch, process efficiency, and basic all around
Awesomeness is considered, I genuinely am perplexed that anyone goes elsewhere, and they are not DOMINATING the market. I have never been more happy to be able to return to a company after relocating... I am thrilled to be back - and at this point, will never leave again

15 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Liza!

Thank you so much for taking the time to share such a thoughtful review! We truly appreciate your loyalty and are thrilled to welcome you back. It means a lot to hear that our service, communication, and processes have made such a positive impact over the years. We look forward to continuing to deliver the service and experience you value.

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Easy onboarding expierence

Very easy to work with, affordable for small businesses, easy and fast onboarding expierence to get you up and running.

7 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello!

Thank you for sharing your experience! We’re glad to hear the onboarding process was smooth and that our service has been a good fit for your business. Please don’t hesitate to reach out if we can assist you with anything in the future.

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

I received my packages and have them…

I received my packages and have them forwarded seamlessly! Thank you!!!

7 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Demir!

Thank you for your positive feedback! We’re happy to hear your packages arrived and that the forwarding process went smoothly. We appreciate you choosing us and are glad we could make it easy for you!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Quick and Easy

Process was clear, fast, and easier than expected!

5 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Andrew!

Thank you for your positive feedback! We’re glad to hear the process was clear, quick, and easier than expected. We appreciate you choosing us!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Easy to setup

Easy to setup, friendly service, best price around.

13 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello John!

Thank you for taking the time to leave us a positive review! We’re glad to hear you found the setup process easy and that our team was able to provide friendly service.

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Jeng!

Thank you for your positive feedback! We’re glad to hear you had a quick and smooth experience with our service. Please don’t hesitate to reach out if we can assist you further.

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Karen!

Thank you for sharing your experience! We’re glad to hear the setup process was easy for you. Please don’t hesitate to reach out if we can assist you with anything in the future.

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Professional and Budget friendly

Absolutely wonderful customer service, personable, kind and professional.
Micahella was awesome. I'm pleased that I chose this service.
TR, 👍🏾

7 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Tasha!

Thank you for sharing your experience! We’re happy to hear Micahella provided helpful and professional service. We’ll be sure to share your feedback with her. Please don’t hesitate to reach out if we can assist you with anything in the future!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

I love it one bus ride thier one bus…

I love it one bus ride thier one bus ride home easy thank you

8 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Laura!

Thank you for your review! We're so glad our service is convenient and easy to access for you. We appreciate you choosing us, and if you ever need assistance, our team is always here to help.

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

This is my first time using this I'm…

This is my first time using this I'm excited to start.

6 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Pedro!

Thanks for sharing! We’re excited to have you get started. If you have any questions along the way, our team is here to help. Welcome aboard!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Robin!

Thanks for your feedback! We’re glad to hear the signup process was quick and easy. We appreciate you choosing our service!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Quick and Easy

5 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello David!

We appreciate your feedback! We’re happy to hear everything went smoothly. Please don't hesitate to reach out if you need anything along the way!

Best,
Kelly
PhysicalAddress.com

Rated 2 out of 5 stars

Address gets rejected as a physical address.

The address that I was given repeatedly got rejected as a physical address. I wanted to avoid using my home address for business. Although no refund was offered, the customer service agent canceled my account before I was billed again. That’s why they get a 2.

3 April 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Daryl,

Thanks for sharing your feedback. We’re sorry to hear about the difficulty you experienced with a third-party system recognizing the address. In some cases, banks, utilities, or other organizations may require additional verification or manual entry of an address format before accepting it.
Your account was canceled to prevent any further billing once it was clear the service would not meet your needs. We’d like to review the refund options available and make sure we handle any remaining account details appropriately. Please contact Nicole, our Director of Operations, at 844-888-6364 ext. 114 so we can assist you.
We appreciate you trying the service and wish you the best moving forward.

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

The process was very easy and the…

The process was very easy and the agents was very friendly.

2 July 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Crystal!

We appreciate your feedback! It’s great to hear the process was smooth and that our agents provided friendly support. Thank you for taking the time to share your experience.

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Great Customer Service

The signup process was straightforward and agents are helpful. My experience has been great.

25 June 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Donna!

Thank you for taking the time to leave us a positive review! We’re happy to hear the signup process was straightforward and that our team has been helpful. We appreciate you choosing us and are here if you ever need anything!

Best,
Kelly
PhysicalAddress.com

Rated 5 out of 5 stars

Kelley was incredibly friendly and…

Kelley was incredibly friendly and helpful!

29 June 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Daniel!

Thank you for taking the time to leave us a positive review! We’re happy to hear Kellie was incredibly friendly and helpful—she’ll really appreciate your feedback. Please don’t hesitate to reach out if we can help with anything further.

Best,
Kelly
PhysicalAddress.com

Rated 4 out of 5 stars

Great expat support!

I very much appreciated the expat support! I was able to set things up overseas, with minimal issues. Also, the phone support was excellent when an issue came up and it was resolved fast!

24 June 2026
PhysicalAddress.com logo

Reply from PhysicalAddress.com

Hello Joseph!

Thank you for your positive feedback! We’re really glad to hear the setup went smoothly for you while overseas and that our phone support was able to quickly help you. We appreciate you choosing our service and we're here if you need anything!

Best,
Kelly
PhysicalAddress.com

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