Lisa Montoya provided valuable guidance and understanding of the credit process. The information she provided was incredibly helpful. As we begin this journey, having someone like Lisa Montoya on our... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
LegalZoom offers:
Written by the company
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
954 Villa St, 94041, Mountain View, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They answered the phone!! A real person, on a holiday evening. Verified me quickly and sent the documents I needed within a minute! My mind is blown as there aren’t many companies that have this level of service anymore. I am thrilled.
Very helpful over the chat and helped me set up my new DBA.
It was a good experience and I appreciated the reduction in cost to set up my Trust and Will however, I didn't appreciate the fact I had to pay more to fund my Trust. I feel that cost should have been disclosed in the beginning.
I formed an llc with legal zoom and the company misspelled my name as the owner. I could not open a bank account due to the misspelling of my name. Legal zoom filed an amendment to process the name change. It has been almost one month and I have not seen the problem solved. I have had a horrible experience and my time has been wasted on every level. Not to mention I cannot move forward to start my business. I am extremely disappointed with my experience and accept that I paid a company to fail pretty sad. I may have to dissolve it and start over and pay twice with a new llc.
Sanreo took the time to find out my issue and worked with me to resolve it. She upgraded my account to a couples trust from a personal (which I had mistakenly signed up and paid for) quickly and without issue. Thank you for your time!
Was amazing answered my questions and was extremely professional and very informative. Was very thankful for it
Irfan Ahmed was very helpful. He solved my problem quickly and efficiently.
Janessa Tubon was patient and helpful. First rate experience.
Easy to use.
It's all you need for a successful business creation at one place.
Reply from LegalZoom
Reply from LegalZoom
I have been a LegalZoom customer since 2011 and I have continued to use their services because of the convenience, professionalism, and support that I have received over the years. Most recently, I worked with their team regarding my estate planning needs. Every representative I have spoken with has been knowledgeable, patient, and took the time to explain everything clearly. I never felt rushed, and I really appreciated having my questions answered in a way that was easy to understand in a plain English, which makes important legal matters for me. After so many years as a customer, I can truly say that LegalZoom has provided me with excellent service and helpful support whenever I needed it. I would gladly give them five-stars plus.
Reply from LegalZoom
Easy to setup Will and Trust, all documents easy to complete and excellent guidance from Legal Zoom documents.
Reply from LegalZoom
The representative was knowledgeable, thorough, and very helpful!
Reply from LegalZoom
Kelly found all the answers to my questions, and kept me updated on what she was doing while I was waiting. She was extremely polite, professional, and efficient. She greeted me warmly and checked to make sure all my questions were answered, even recapping everything we'd talked about, before wishing me well when I ended the chat. A positive and helpful interaction.
Reply from LegalZoom
Rey very quickly understood what I needed and took care of it.
Reply from LegalZoom
I was caught in a "do-loop" on the website; the LLC path wanted to use my home address, but the Registered Agent path wanted my LLC information. Amal provided me with another path that solved the issue and allowed me to setup the LLC using the Legal Zoom Registered Agent details.
Reply from LegalZoom
The process of setting up your will was seamlessly easy, questionnaire was very helpful and I recommend using this service.
Reply from LegalZoom
Sarah Mae Dumato was very helpful to me in determining what my subscription covers, as I am needing advice on doing an addendum.
Reply from LegalZoom
Very easy process for a new business owner. Love this website.
Reply from LegalZoom
Knowledgeable and quick to respond. Great service.
Reply from LegalZoom
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.