Anytime Mailbox Reviews 

2,141
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 811 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the convenience and ease of the setup process, describing it as smooth, straightforward, and user-friendly. Many people praise the exceptional customer service and the helpful, knowledgeable staff, ensuring a positive and efficient experience. However, some customers noted occasional difficulties during initial setup and identity verification, finding the process confusing or unclear. A few others felt customer service was unresponsive or ineffective in resolving issues, with reports of long wait times and unaddressed concerns. Additionally, some reviewers expressed dissatisfaction with unexpected fees or problems with mail handling.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the straightforward and user-friendly... See more

Service

Customers had positive experiences with service, often highlighting quick and efficient processing,... See more

Staff

Users describe positive interactions with staff, often highlighting their knowledge, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the exceptional and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers finding it straightforward,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I liked the convenience of this post mail service and the least amount of time it took to address my concerns and get business done. I didn't give five stars because it took too much extremism to acce... See more

Company replied

Rated 4 out of 5 stars

I was just signing up for the service. And found the sign up process to go fairly smoothly. The notary service online was easy because of Luis’ expertise. I will be actually starting the mail service... See more

Company replied

Rated 4 out of 5 stars

The sign up process was straight forward. Make sure to check your VPN settings before setting the account up. Once we corrected that issue, all went smoothly.

Company replied

Rated 4 out of 5 stars

the whole set-up easy but kinda confusing. Your description of the drivers license as an acceptable id had me baffled so I contacted your customer service and the lady who I talked to straightened it... See more

Company replied


Company details

  1. Courier service
  2. Ecommerce solution provider
  3. Virtual office rental

About Anytime Mailbox

Written by the company

AnyTime MailBox Logo Sign up for a virtual digital mailbox and get your postal mail online. View and manage your snail mail from your computer or from any mobile device.


SIGN UP NOW

Contact info

Get an inexpensive virtual address fast!

For a new business, frequent travel, or safety reasons

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,141)

815 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company sucks anytime mailbox told…

This company sucks anytime mailbox told me that I could get a business address for five dollars a month which was a lie. I had to pay $10 a month once I paid the $10 and finish the application right at the end it tells me I need to pay 25 extra dollars for a notary that it did not say anything anything about that that I need I called to cancel and get my full refund. They did everything they could to not refund me and tell me that they was gonna give me a free notary standby for 24 hours for the email. I get the email go a live chat with a random guy laying in the bed asking for my drivers license and secondary identification. I provide him with my insurance card and the address does not match the address that I’m currently living in so he hung up the phone and now I’m stuck. I’m trying to get my full refund and close this account overall ridiculous company if I could lead zero stars I would I don’t recommend this place for anybody. I’d rather pay $50 a month and deal with this hassle.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

We were very delighted to meet Sam

We were very delighted to meet Sam, the lady who helped us. She was the kindest person, very friendly, very knowledgeable and very helpful. She gave us all the information we need to know about our mailbox. She explained everything to us how we want our mail to be handled.

22 July 2026
Rated 5 out of 5 stars

The process was longer than I expected…

The process was longer than I expected but it was worth it to verify my identity. Anytime will make sure you are who you say you are and that is a big plus. Anytime is very convenient for what I need. Prices are reasonable too

22 July 2026
Rated 1 out of 5 stars

The lack of coherent process…ridiculously painful experience

The lack of coherent process engineering in setting up this customer facing UI is appalling. Getting through the verification steps are nothing short of nightmarish. Please NEVER use this company. Any company who would subject their customers to this primitive and very low quality effort should never be supported or even tolerated in 2026. Go back, do a full code rewrite with smart AND motivated engineers is essential if you are to remain in this space. And this time try an exhaustive QA effort to find and overcome the numerous frustration points along every step of the way, Abominable experience. I am now 5 hours in and am still not close to being done. Shameful effort. You give IT a very bad name. And what you put your marginal phone support staff through can ALL be traced back to the original pathetic design which you slept through.

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Great User Experience

I think that the website was very straight forward and user friendly. Also I am not being charged for unnecessary items. I haven't received mail yet or git into the product too much but so far so good.

6 July 2026
Rated 5 out of 5 stars

Well worth it

The process seem lengthy but it isn't - a notary was available within minutes and everything was done in less than 20 minutes. Well worth it.

7 July 2026

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