Parkimeter Reviews 

Garage we booked via Parkimeter in Florence (IT) worked like a charm. Friendly service, reliable and not too expensive.

This is scam. Don't use it!!! They deduct the money from your creditcard, but yoy don't get the confirmation for the parking..

Very bad service. Late pickup in Lisbon, no one answering the emails

We booked and paid for a parking reservation through Parkimeter at Parking APK2 Augusta 119 in Barcelona, but when we tried to leave the parking garage, the exit barrier did not recognize our booking. There was no effective help available at that moment, so we were forced to pay again at the machine just to get out.

As a result, we paid twice for the same parking: once to Parkimeter in advance and again at Parking APK2 Augusta 119. The additional amount was €59.90.

What is especially disappointing is the way this is handled afterwards. Parkimeter explains that the parking garage is operated by a third party and that they need approval from the operator before they can refund anything. But as a customer, we booked and paid through Parkimeter. If the reservation does not work and the customer has to pay twice, Parkimeter should take responsibility and refund the amount promptly.

At this point, we have provided the proof and are still waiting for a clear solution. Based on this experience, I would be very careful booking through Parkimeter, especially for Parking APK2 Augusta 119 in Barcelona. If something goes wrong at the parking garage, you may be left with double costs while Parkimeter passes the responsibility to the parking operator.

At first all ok!
Reservation, parking, paying..
But adfter that another withdrawal from
my creditcard. Unaitherized…
They dont respond to e-mails
Or questions

This firm is a complete rip-off; do not use them.
They took my money, and there was no email back after I paid regarding my parking space in London.
I sent 2 emails on 12/05/2026 ; still no reply. Then I did receive an email on 01/06/2026. The email I received said: Thank you for trusting us to book your parking space.

Thank you for trusting us to book your parking space, and for sharing your experience with us.

The car park is not ours, we are a booking centre that includes different establishments throughout Europe, including ParkBee Care Park Grosvenor Hill car park. They completely ignored my emails, and there was no refund. Complete RIP-OFF. I will be writing to Sadiq Kan the Mayor of London.

On arriving at Barcelona airport we had to change hire car due to a defect. The number plate on the first hire car had been submitted to Parkmeter but when we tried to edit this to the new number the system would not allow us to, we had passed a deadline for updates. On arrival at the car park the scanned would not recognise our vehicle or the QR code. We had to pay again to get out and were not issued with a receipt because the machine had run out of paper! Parkmeter have been no help and have refused a refund, its just a computer system. Through this experience I learned that the actual cost of parking was half that charged by Parkmeter. My recommendation is not to use this so called service.

Arrived at Leonardo Hotel Parking and found it was full was told I had to park in a nearby NCP car park and pay again.
Wrote an email to Parkimeter for refund heard nothing back. Will chase again.

Nobody likes paying for parking but at least these guys offer a fair and simple experience.

I needed parking at Malaga airport at fairly short notice as the original booking (different company) was cancelled as it had been overbooked by the car park.

I used the company for a replacement booking as they had various options and I’d used them a couple of years ago for a similar booking with no problems. I was a bit worried as it was very close to my departure date and the list of options was dwindling.

The current booking went well. The car park was aware of the booking on arrival and everything was ready for a smooth drop off and later an easy collection.

Would use again.

Réservation facturée pour rien, plaque d’immatriculation non reconnu et badge T facturé en sortie avant d’avoir pu comprendre ce qui se passait…. En France, à Parking Indigo Paris Bercy Village.

Booked specifically for a place with an electric car charge point , turned up no car charge points have complained not heard anything about it

Terrible service, no way to contact them except by email. Had problem with code access parking , provided by Parkimeter, in Paris. It was invalid, they provided a phone number to contact the manager of the parking Indigo. Indigo refused to help me because I was not a client of them, and they told to contact Parkimeter. It took 2 weeks for Parkimeter to respond.
Caveat Emptor/Buyer beware

absolutely terrible
Parkimeter essentially scammed me and refused to give me my money back now almost 2 months later.
30 minutes before arriving at the airport i called the Valet service and they said that they never received a booking from me and that they can't send anyone, when i sent them the PDF of the bill they said they don't work with Parkimeter. I was left stranded, had to get a last-minute service that cost me almost double and i never received my money back. I would avoid this at all costs.

Could not find car park from address and no directions on form. When telephoned no answer and when they did told to call back as no one spoke English. Tried again and again no answer in the end parked in low cost parking who were excellent.

I booked 4 days with arrival time at 1pm. As pick-up time I put in 10am. When I arrived 10:30 I could not open the gate (parking expired), I could not find a link to extend and pay and the phone number on the voucher was "not allocated". This was a booking over 4 days and it should be by day (24h).
Fortunately the concierge was just standing outside the building and kind enough to let me out.
Also it was not mentioned that the parking is not suitable for todays cars. I have the new Defender and the car is wide. The access was so narrow that I literally had to force the car down the ramp. Fortunately I have normal tyres and just the rubber squeeked on the curb. With aluminium rims it would be a new set.

the "normal" price without reservation is 20 euro when you pay on site ... I paid 27 euro with Parkimeter, what is the point of booking in advance ?

Very bed service with no chance to speak with someone who speaks English. We were closed in the parking and could not exit it and the service was not available
Very very bad. They take 3€ service fee but you will never get the service

Parameter is irresponsible company! I booked a parking for three days when I arrived at the airport no one was there because of that I missed my flight and what made me so angry and disappointed the companies response to me as follows:
Hello,
Please excuse the delay in replying.

Please accept our sincerest apologies for this incident. Situations like this not only damage the reputation of the car park but also affect us as distributors.

The car park is not managed by us; Parkimeter is a booking platform that includes different establishments distributed all over Europe, including 24h CarPark Lisboa Airport - Valet.

The car park unilaterally cancelled your reservation without providing us with a reason, which we therefore do not know. We have already contacted the car park manager to request an explanation.

As for us, we could only proceed to cancel the booking and refund you in full — which we have already done (Please note that this may take a maximum of 48 hours -working days-).

Please rest assured that we take your negative experience very seriously and will take the necessary measures to prevent such situations from happening again.

Cordially yours,

Anna
Customer Care
at Parkimeter, part of EasyPark Group
Monday - Friday 9h to 18h

Twice now I've booked valet parking, arrived at Lisbon Airport early in the morning and been let down with no one there to collect my car and no one answering calls. Parkimeter take no responsibility, there's no one there to help and processing an eventual refund takes two weeks. No one apologises or considers the inevitable additional cost of having to find alternative parking at zero notice. Customer service is truly appalling. What is the point of booking parking without the confidence that it will actually exist?

I really don't understand why they have 4.6 stars!!!!!! I was trying to contact them whole day but no response or help. We had to pay for parking in Barcelona(Nou Camp) again as we were told the voucher, that Parkimaster provided, is "toilet roll"!!!!!! Lost over 40 Euro and will claim this WHATEVER IT WILL TAKE!!!

DON'T USE THEM!!!!!!