Dreadful experience
Dreadful experience. The code for opening the garage in Paris to access the parking space didn't work, and I couldn't reach anyone to speak to. So I was forced to find another, more expensive parking space at the last minute. When I told them all this, they said they had proof that I HAD parked there, which was of course impossible. I needed to prove to them that I had parked elsewhere and, after three days of haggling, they eventually relented and offered a refund. What a waste of valuable holiday time!
Reply from Parkimeter
Thank you for your review of Parkimeter, we really appreciate your comments. We want you to know that Parkimeter is a parking search, comparison and booking service, so we do not operate any of the parking lots we offer and in order to cancel your reservation we must ask for authorization from the person in charge of the parking. Even so, we are glad that the incident has been solved by our Customer Service team.