Powerandpedal Reviews 

175
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful customer support team and the constant updates provided throughout the entire purchase process. People also emphasize the exceptional quality of the products, highly competitive prices, and generally smooth delivery experiences when ordering online. Some reviewers were not happy with significant delays in delivery times and unexpected stock availability issues upon checkout. A few customers mentioned that tracking parcels, dealing with unreliable couriers, and getting prompt responses about lost shipments required extra effort. Others noted that the website could sometimes lack transparency regarding product availability before completing the transaction.

What people talk about most

Product

Consumers find product to be positive, highlighting high quality, great durability, and items arriving... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising prompt and ahead-of-schedule... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient replies, friendly... See more

Service

Reviewers highlight positive aspects of service, expressing satisfaction with brilliant and efficient... See more

Order

Users describe positive interactions with order, highlighting that the online ordering process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having searched and read up what wattage powerbank we would need for our motorhome and wattage of appliances, worked out 1800a would be suffice. We then YouTubed various makes, and size and weight, th... See more

Company replied

Rated 5 out of 5 stars

I bought a fire pit bowl from Powerandpedal and it was fantastic quality and looked amazing. Unfortunately it just didn’t work in the space we’d bought it for, so asked to return it. I was expecting a... See more

Company replied

Rated 5 out of 5 stars

I had an issue with a delayed order, but Guney and the team at Power and Pedal were extremely helpful. They quickly offered a great alternative model at a very reasonable discount to make things right... See more

Company replied

Rated 5 out of 5 stars

Purchased a Hyundai electric start self propelled petrol lawnmower. I am very happy with the mower. Easily assembled and after following the instructions it started first push of the button.I seems we... See more

Company replied


Company details

  1. #31 of 72 best companies in E-commerce service
  2. #32 of 47 best companies in Battery shop
  3. #34 of 56 best companies in Bike accessories store
  4. #2 of 3 best companies in Generator Shop
  5. #1 of 1 best companies in Power Station Equipment Supplier
  6. #34 of 52 best companies in Solar Energy Company

Written by the company

Welcome to Power & Pedal – your trusted destination for high-quality electric mobility and independent power solutions in the UK. Founded with a passion for sustainable living and cutting-edge technology, Power & Pedal is here to help you ride further, power smarter, and live freer. Whether you're seeking a top-tier e-bike for your daily commute, a reliable power station for off-grid adventures, or a backup generator to protect your home or business, we’ve got you covered. We partner with leading global and UK-based brands to bring you premium, high-performance products, backed by expert support and fast, secure delivery. Every product on our site is handpicked to ensure it meets our standards for durability, innovation, and value. At Power & Pedal, we believe energy and mobility freedom shouldn't come with complications. That’s why we offer: A carefully curated product range Transparent, UK-focused service Easy, secure online shopping Friendly and responsive customer support We’re more than a store – we’re part of a movement toward smarter, cleaner, more independent living. Thank you for choosing Power & Pedal. Let’s power the journey ahead.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(175)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round service from Power…

Excellent all round service from Power and Pedal yet again. Great pricing, free delivery, much better than all competitors. I’m a repeat customer and again very highly recommend Guney and all of his very helpful team.

12 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Very easy to order arrived on time in…

Very easy to order arrived on time in perfect order

19 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Good communication fast service

They had what I needed, communicated well. And was delivered promptly.
Had some issues with PayPal but this was remedied swiftly.

Thank you

27 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service quick postage time and…

Great service quick postage time and was the cheapest online at the time by quite alot

18 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 4 out of 5 stars

All good apart from a delay in delivery

All good apart from a delay in delivery

18 August 2026
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Reply from Powerandpedal

Thank you for your feedback. We’re glad everything went well overall, and we apologise for the delay with your delivery. We really appreciate your patience and hope to serve you again in the future.

Rated 5 out of 5 stars

I had a great experience shopping at…

I had a great experience shopping at Power & Pedal. The order arrived on time and the customer service has been excellent on each occasion I called / emailed them. Their replies have always been swift and quick. Their products are also of high quality. I will definitely purchase again!

9 July 2026
Unprompted review
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Absolute bang on clarity

Absolute bang on clarity. Clear communication, and prompt responses- just what you need with an expensive outlay. I needed to return the first generator and the return was easy. New generator arrived ahead of schedule. Very happy.

25 August 2026
Unprompted review
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Best price on the internet anywhere in…

Best price on the internet anywhere in the UK for the Aferiy Nomad1800 Pro. Great customer service and excellent communication throughout the whole delivery process. Amazing company who I would happily use again

7 August 2026
Unprompted review
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent company to purchase from

Excellent service, competitive prices, quick delivery, quality product & friendly customer service with efficient replies all round please to deal with. Thank you

18 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great customer service!

Straight up, I was wary of this company. I went to review them on a popular UK deals site and they're banned - not because of anything bad, but because the company is completely unknown.

I read a couple of reviews where they said that the sales team weren't responsive and I could not disagree more.

I ordered the item on a Sunday evening and it was sent out on Tuesday on a 24 hour courier.

Sadly, something went completely wrong and it got sent by courier to the wrong address and was undeliverable.

Now, I judge a company not necessarily on what goes right, but how they deal with it when it goes wrong.

Once it was clear I wasn't getting it and the tracking was showing it as being undelivered, I sent an email to the customer service team. Within an hour, I'd had a response where they chased it up.

Another email later in the day to say that they'd tracked it down, but the courier was unresponsive (I also emailed the courier and they were very unhelpful)

By Friday, I was promised that if they couldn't get it sorted, they'd send another one out on Monday.

On Monday morning, I received an email to say they would be doing this and I'd receive it on Tuesday.

2 weeks later, the item is still showing as being "unknown" with the courier, and still they sent out another item.

This was a £650 item, not something cheap!

Top marks for customer service - kept me informed and not once was I frustrated with P&P, only the courier (DHL who are normally OK).

9 August 2026
Unprompted review
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery of my rechargeable hedge trimmer

24 August 2026
Unprompted review
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Perfect transaction!

Easy to order online, best price, quick delivery.
All very efficient!

10 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent customer service

I bought a fire pit bowl from Powerandpedal and it was fantastic quality and looked amazing. Unfortunately it just didn’t work in the space we’d bought it for, so asked to return it. I was expecting a load of hassle but actually they were brilliant. Responded immediately, kept me informed and made the whole process stress free. I will definitely be buying again from them!

22 August 2026
Unprompted review
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Fast and friendly delivery service

Fast and friendly delivery service, Great price

7 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Good communication.

Good communication.
Arrived on time.
Thank you

14 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars
Powerandpedal logo

Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great firm to deal with very on the…

Great firm to deal with very on the ball with everything,will use again.

13 August 2026
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Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Very helpfull on the phone and was all…

Very helpfull on the phone and was all on time excellent

13 August 2026
Powerandpedal logo

Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service

Bought an Aferiy power station of them, easy transaction, good price, fast delivery, packaged well and I was kept updated with tracking
Very happy customer 🙂

12 August 2026
Powerandpedal logo

Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent company to deal with easy…

Excellent company to deal with easy online ordering with delivery updates and the best price for the item I wanted anyway. Totally recommended.

11 August 2026
Powerandpedal logo

Reply from Powerandpedal

Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with Power & Pedal. Your support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

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