SST NET i Sverige AB Reviews 

2,256
TrustScore 4 out of 5

4.0

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Company details

  1. Mobile network operator
  2. Telecommunications service provider
  3. Telephone exchange

Written by the company

SST NET Mobil Frihet levereras med: SST NET SIM-KORT , NÖDSIM-KORT , SPÄRRTJÄNST & RÄTTSHJÄLP ID-DEKAL , ID-NYCKELBRICKA , ID-VÄRLDSBRICKA - Frihet är att slippa oroa sig!


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(2,256)

268 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad experience with SST Net

My experience with SST Net was very disappointing.

My subscription was changed without my consent, and my monthly fee increased to around two and a half times what I had been paying. I was never contacted or asked to approve this change in advance, which I consider unacceptable.

When I reached out to customer service to cancel my subscription, I was met with an unfriendly attitude and was told that I would still be charged for an additional month before the cancellation could be processed.

During the call, I asked whether the company prioritized revenue over customer satisfaction. The representative responded, "We care about money. We are here to earn money." That answer left a very negative impression and summed up my overall experience.

Another frustrating aspect is the lack of an app or online account portal. Any changes to your subscription, including cancellations, require calling customer service, where long wait times are common.

Overall, based on my experience, I did not feel that customer satisfaction was a priority for SST Net.

7 July 2026
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Hi Hani,

We’re sorry to hear that your experience with SST NET did not meet your expectations. Changes to a subscription and pricing should always be communicated clearly. The additional charge may relate to the notice period stated in the subscription terms, but we would like to review your specific case again to ensure that everything has been handled correctly. Please contact us at 0774-100 590 and refer to this review. We also acknowledge your feedback regarding waiting times and the lack of an online self-service portal. These are areas we are actively looking to improve.

Best regards,
SST NET
Customer support
kundservice@sstnet.se
0774-100 590

Rated 1 out of 5 stars

BE AWARE FRAUD

BE AWARE FRAUD, This company is a scam. I was deliberately deceived by their representative, who falsely impersonated my current service provider and claimed to be working on their behalf. He lied about having access to my existing bills and payment history and used this false information to tell me I was overpaying. None of this was true. This was a clear case of misrepresentation and fraudulent sales tactics. Be extremely cautious and do not trust any claims they make.

1 December 2025
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Hello Ahmed,

Thank you for sharing your feedback. We take concerns like these seriously and appreciate you bringing this to our attention.

We would like to clarify that we do not have access to personal or billing information for individuals who are not customers with us.

We always follow all applicable telecom regulations, and the same requirements apply to our authorized sales partners. With that said, we are humble in acknowledging that misunderstandings or mistakes can occur, and when they do, we are fully committed to addressing them.

If you feel that an agreement was entered into under incorrect circumstances or that something did not go right, we kindly ask you to contact us directly at +46 774 100 590. We would be more than happy to review the situation together and help resolve any concerns in a transparent and fair manner.

Our goal is always to act responsibly and to ensure that customers feel safe, informed, and respected.

Kindly regards,
SST NET Costumer service

Rated 5 out of 5 stars

Superior!!

2 October 2025
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Hej Elisabeth,

Tusen tack för ditt omdöme!

Vi vill skicka med ett extra tack till dig och lyfta vår "Värva en vän-kampanj".
Just nu kan du rekommendera SST NET till en vän som registrerar bytet på: https://sstnet.se/sst-net-varva-en-van/
Ni båda får 1000 kr i ICA-presentkort varje år ni är medlemmar! Vi matchar nuvarande avtal och löser bindningstid – enkelt och smidigt. Passa på! 💙 (P.S. Gäller endast oktober månad!)

Hälsningar,
SST NET Kundservice
0774100590
kundservice@sstnet.se

Rated 1 out of 5 stars

Getting bombarded by phone calls from…

Getting bombarded by phone calls from their call center trying to "advice" on my service provider subscription. My number is on the NIX list but they don't seem to give a F about that.
I have never signed up for anything from them, never heard of them until the flood of cold calls me and many others have been getting the last few weeks.

21 February 2024
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Tack för ditt omdöme Johan,
Enl. SST NET noteringar finns inga utgående samtal som kan härledas till ditt namn, SST NET är väldigt noga med att säkerställa körning mot NIX innan presumtiv kund kontaktas.
Hör gärna av dig till kundtjänst på 0774-100 590 så vi får reda ut. Viktigt för SST NET är få säkerställt att man ringer och uppger eller ger sken av för att vara SST NET

Rated 4 out of 5 stars

Quick customer service.

I got a quick help with the faktura issue. Tack.

9 June 2022
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Hi Sylwia, thank you for contacting us via Trustpilot. As we can see did you place an extra order regarding data via our APP. Please contact us if this order was wrong and of course we cancel this for you.

Best Regards,

TEAM SST NET

Rated 5 out of 5 stars

I am extremely satisfied with Per-Oscar…

I am extremely satisfied with Per-Oscar Svensson and the staff at the office in Landskrona. The friendliness and willingness to help with any and all matters has been wonderful and i am extremely grateful

21 September 2021
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Thank you for the kind review!

Rated 1 out of 5 stars

Bra bra

Bra bra bra bra

16 December 2020
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Hej Sandra,¨
Vi ser att din mening var att sätta ett högre betyg än 1 stjärna i ditt omdöme, vi hoppas att du kan justera detta till hur det var tänkt från början :)

Rated 5 out of 5 stars

We had a complicated issue arise in…

We had a complicated issue arise in connection with our establishing a contract with SST Net. It required several calls to customer service, and both Anthon and Sandra were helpful. But in the end, it was the exceptional work of Pontus Nielsen that resolved the issue to our complete satisfaction. He was patient and took the time to understand the root cause of the confusion and he kindly negotiated the terms of our new contract.
We're now looking forward to being customers at SST Net!

9 September 2020
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Thank you very much Flynn!
Great to have you as our customers :)

Rated 5 out of 5 stars

Thanks to Per-Oscar

Hi... i got a wonderful young man helping me with my buy, Per-Oscar Svensson... he answered all my questions with great commitment and did his best to help me out in shortest time... in total i got 2 contracts from him and both went very smooth... have never been that satisfied with service and i think our partnership will least longer...

17 August 2020
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Thank you very much Otar!

Rated 5 out of 5 stars

opinion

Very helpful crew. I got lot's of assistance with installation of new router and troubleshooting.

25 October 2019
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Thank you very much Tomasz!

Rated 5 out of 5 stars

Supersnabba

Kommer fort fram på telefon, supersnabba!

22 October 2019
Unprompted review
SST NET i Sverige AB logo

Reply from SST NET i Sverige AB

Härlig läsning Patrik, tack för det!

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