Watts Farms Home Deliveries Reviews 

4,303
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the outstanding quality and freshness of the products, often noting the wide variety available and its superiority to supermarket offerings. Many people also highlight the excellent delivery service, mentioning helpful and polite drivers, timely arrivals, and good communication. The overall service is consistently described as professional and reliable. However, some customers also noted issues with their orders, including receiving incorrect items or not getting what they originally requested. A few other people also felt that some produce arrived overripe, mushy, or bruised, occasionally requiring parts to be discarded.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the freshness, flavor, and... See more

Quality

Customers consistently express satisfaction with the quality of produce, often highlighting the freshness and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the efficiency and politeness of... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing satisfaction and intent to reorder... See more

Service

Customers consistently note positive experiences with service, often describing it as professional, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more

Rated 5 out of 5 stars

I love Watts Farms. Great selection of good quality fruit, veg, salad and herbs at a reasonable price. Many items that you cannot find, even in the best supermarkets. Delivery is good with a 2 hour... See more

Rated 5 out of 5 stars

I really love ordering from Watts farms, easy to buy and check out and the quality of the fruit and veg is 10/10! Much better than the supermarket. Had a slight issue with delivery but they called to... See more

Rated 5 out of 5 stars

My experience with Watts Farms Home Deliveries is : it was Exceptional. They told me the items would be delivered between 1300-1500. They were delivered at 1310. Also the driver was very friendly, tal... See more


Company details

  1. #15 of 24 best companies in Supermarket
  2. #11 of 12 best companies in Fruit and Vegetable Shop
  3. #1 of 1 best companies in Fruit and vegetable wholesaler
  4. #4 of 5 best companies in Greengrocer
  5. #22 of 27 best companies in Grocery Store

Information provided by various external sources

Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.3

All reviews

(4,303)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Watts Farms

I love Watts Farms. Great selection of good quality fruit, veg, salad and herbs at a reasonable price. Many items that you cannot find, even in the best supermarkets. Delivery is good with a 2 hour time slot and somebody ready to take your call if you need to speak to someone. You can add plenty of other items such as eggs, butter milk and there is no plastic packaging.

6 July 2026
Rated 1 out of 5 stars

The driver forget to deliver my bread…

The driver forget to deliver my bread and cheese. They sent a receipt that turned out to fake. The SHOP showed the total order value with the missing items at £0.00.
The Management team need a rocket where the sun doesn’t shine!
Order at your own risk!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Took delivery of our first box today

Took delivery of our first box today, and we are so impressed! The quality of the fruit and veg is fantastic, and such good value for money. The delivery arrived on schedule. Will definitely be ordering again ☺️

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the produce

Absolutely love the produce ! Most unavailable in other shops . As I am a cancer recovering patient it’s important I keep up with my diet . Watts Farm making it easy and the prices are super affordable! And they have amazing delivery man , always very kind !
Thank you!

2 June 2026
Rated 5 out of 5 stars

What makes Watts Farm Home Deliveries Exceptional.…

What makes Watts Farm Home Deliveries Exceptional, Superb?? I will tell you what does. First of all when make your order, 99% of their products are always available, no matter when you make your order. Then when it comes to booking in the date, time of your delivery; there is always availability on the days they show. It may not be the times you want, but there is a driver free to deliver on that day. Also, this is the second time that a happy smiling driver has arrived earlier than expected. All of the drivers are more than willing to give you a helping hand, with your unloading your groceries.

4 June 2026
Rated 1 out of 5 stars

Birthday Present problem

I ordered a birthday present. Having accepted my order & then received a dispatched notification with a delivery time slot confirmation.I received an e- mail cancelling the order as the item was out of stock after it should have been delivered.

8 May 2026
Rated 5 out of 5 stars

Lovely tasty ham

Ordered cheese , eggs , ham and beetroot .
The ham was lovely and tasty , lovely sweet vacuum packed baby beets .
Havnt tried cheese yet , shame the eggs weren’t farm ones . Will def use again 👌

27 April 2026
Rated 5 out of 5 stars

Five Years of Exceptional Fresh Produce and Friendly Service

We’ve been receiving deliveries for over five years, and the quality has been consistently outstanding. The produce is always fresh, full of flavour, and far superior to anything you’d find in a supermarket. What really sets them apart, though, is the service — the team are friendly, reliable, and always happy to accommodate any requests. It’s rare to find such a dependable and high-quality service these days, and we wouldn’t hesitate to recommend them to anyone looking for top-notch, farm-fresh food delivered with care.

4 April 2026
Rated 4 out of 5 stars

Great Produce

Received the fruits in great condition and they were fresh.

I bought a lot but it didn't come with any bags so I had to take it out of the delivery box individually.

8 March 2026
Rated 5 out of 5 stars

Watts Farm are always so efficient and…

Watts Farm are always so efficient and polite with lovely home delivery drivers too!

Super reliable , sometimes things are out of stock , which is understandable and am fully refunded immediately!

SUPER fresh produce and very generous portions!

Prices reasonable and a good price point for free delivery UNLIKE the supermarkets!!

I love the freshness and health benefits of eating fresh fruit and veg etc so am loving it and love to shop LOCAL :-) :-) xx

REPEAT customer here even with a new Aldi being built very locally - I do not LIKE or trust supermarket fruit , veg , meat and milk etc!!

28 February 2026

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