Sassy Saints Reviews 

8,578
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 3,573 reviews, reviewers had a great experience with this company. Customers praise the quality of the products, mentioning they are durable and come in a wide assortment of beautiful colors that look great. People also note that the items are very easy to use, come with helpful tutorials, and remain in great condition for weeks. However, some reviewers were not happy with unexpected automatic subscriptions activated when placing their online orders. Some people mentioned that the website navigation can be difficult and confusing while trying to select items. A few consumers also noted that the nails did not last long and sometimes fell off quickly.

What people talk about most

Product

Clients share positive opinions on product quality, praising the beautiful colors and ease of application.... See more

Quality

People report ambiguous experiences with quality, revealing a strong division among users. While many... See more

User experience

Customers report overall satisfaction and positive experiences with the user experience, finding it easy to... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting both smooth transactions... See more

Website

Reviewers highlight ambiguous aspects of the website, experiencing mixed feelings regarding its usability and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is good quality, packaged efficiently and was reasonably easy to use. One observation - there was enough in each package for two sets of nails, which I hadn't noticed and was a nice surpr... See more

Company replied

Rated 4 out of 5 stars

I followed the directions to a T and am very pleased with the product. I need to get my sizing right for the next set but honestly they’ve lasted over a week with no chipping or pulls or issues. I’ve... See more

Company replied

Rated 4 out of 5 stars

Can't comment on the product yet because I only ordered yesterday but so far so everything has gone well. Only thing website could be a little easier to navigate. Confusing at the ordering process an... See more

Company replied

Rated 4 out of 5 stars

I wish it were a little easier to scroll through the colors to pick the ones you want. When you're choosing colors for the current promotion the website pops up a little box and you have to swipe righ... See more

Company replied


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(8,578)

3,695 reviews in the last 12 months

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Rated 4 out of 5 stars

All around easy ordering process

All around easy ordering process. The product is good. Size options are not ideal for some of my nails. Stretching it out is not quite as effective. My nails do look healthier which I really appreciate. I followed all instructions and they stayed on for 9 days, not 14. The primer came in a bottle that is too top heavy. It fell over several times and I lost most of it

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable!

Unbelievable!! I saw a difference in my cuticles after the first day. My nails have ridges, probably from 40 years of wearing acrylic nails, but I am anxious to see new growth coming out smooth and healthy. If it changes my cuticles that fast, I am sure my nails will come around. I am ea nail freak, so I have tried many cuticle oils and creams and nothing has worked as well and as quickly as your Lipifil complex.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I placed my order today and I had a…

I placed my order today and I had a question about that order… So I sent a message to sassy Saints and got a return answer immediately! I am so happy Sasha got right back to me and answered my question! I can’t wait to get the product I will be writing another review!

6 September 2026
Unprompted review
Rated 4 out of 5 stars

Great wraps - beware subscription

I love the wraps, they go on easily (I was used to applying wraps from a couple of years ago, so not a novice). These are better as they're far easier to remove from the cellophane they're stuck to. They make my nails stronger, which ultimately means longer, which is fab, and they stay on really well - far longer than I want them to, because I like to change the colour. Nail varnish chips on me within two days - the wraps stay perfect. The only reason I didn't give the whole five stars is because each time I've ordered, I've inadvertently signed up for a subscription, and a few weeks down the line money is removed from my account and I get exactly the same wraps delivered! To be fair, if you contact the company they reply immediately - I'm thinking it has to be a computer type reply, but could be wrong. You're given options, and steps to cancel the subscription in the 'portal '. I'm useless with tekkie stuff and couldn't do it, but when I contacted them to say that, I was told that they'd look into it, and ensure my subscription was cancelled. Fantastic customer service ... but you have to realise about that subscription, or you'll get a repeat delivery. For the life of me I can't see where it says you enter into one - but the could be more about my lack of ability than the order process!

6 September 2026
Unprompted review
Rated 4 out of 5 stars

Easily ordered what I didn't know I…

Easily ordered what I didn't know I needed! I am excited to try the gel wraps. The reason I didn't rate it 5 stars was because I didn't realize I was adding some kind of shipping option that added $3 to my order

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Website support

I was having issues ordering certain colours off of the website. I reached out to support. They reached out immediately! Sasha was very helpful.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Total waste of money

Total waste of money

It is more like having a sticker on your nails, it doesn't even last a day, children's character stickers last longer if i must say. I avoided not dipping my hands in water, Infact I had to wait till when I was about to go to bed before applying on my nails just so I do not have to unknowingly put my hands in water...

Just sad

26 August 2026
Unprompted review
Rated 4 out of 5 stars

Nice nail wraps

Nice nail wraps. Only downside is they didn’t cover my full nail. I tried stretching it to mold my nail but it just wasn’t cooperating. Still cute for a fast nail look.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Nail Moisturiser

I’ve only just started my journey, but I do like how this serum is making my nails feel silky smooth and my cuticles are definitely in better condition! No flaking or dryness at all. I have Sjogrens Syndrome and this has wrecked my nails due to lack of moisture. I’m not expecting a cure, but it looks like I’ve found a product that’s intensity in moisturising is brilliant for my nails. I’m only 1 month in of the 6 month journey, but I would recommend it for the conditioning of my nails. I will update my review when the ‘lines’ start to appear!

6 September 2026
Unprompted review

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