MFB Reviews 

1,299
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team's professionalism, knowledge, and dedication, often describing them as outstanding and highly capable. The service is highlighted as seamless and straightforward, making complex transactions easy and stress-free. Excellent communication is appreciated, with staff providing regular updates and keeping people well-informed. Reviewers frequently commend quick response times, noting that queries are addressed promptly and efficiently. Customer service is often exceptional, with individuals feeling valued and supported as staff go the extra mile. Consumers are also very satisfied with the company's ability to secure the best deals and rates, ensuring great value.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team's willingness to... See more

Response time

Consumers find response time to be positive, with many reviewers highlighting the swift and quick responses... See more

Price

Reviewers highlight positive aspects of price, consistently reporting that the company helps them secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A Superb team who know their business. Agata sources the best deals on the Mortgage markets and delivers satisfactorily. We have had several BTL loans agreed through MFB and have been happy with the... See more

Company replied

Rated 5 out of 5 stars

We had the absloute pleasure working with Ellie and Bianca at MFB for our mortgage, and they were absolute legends! As first-time buyers, we were nervous about the whole process, but they made everyth... See more

Company replied

Rated 5 out of 5 stars

We can't recommend mfbrokers enough! Ellie assisted us from the beginning even when things didn't work out with houses we viewed and quickly secured us a mortgage rate when we found the right one! Bia... See more

Company replied

Rated 5 out of 5 stars

MFB was fantastic all through from our DIP till the completion stage our point of contact Emma, was fantastic and professional. Communication was of a high standard, when not around she got a colleagu... See more

Company replied


Company details

  1. #11 of 89 best companies in Mortgage broker

Written by the company

Award-winning UK mortgage adviser & broker for property investors. Specialists in complex buy to let & commercial mortgages, development & bridging finance. Independent & whole of market. If there's a solution, we'll find it.

MFB - Finding the right mortgage for you!

Written by the company

Landlords - Home Buyers - Business Owners - Developers. Our focus is you. If there’s a solution, we’ll find it.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,299)

179 reviews in the last 12 months

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Rated 5 out of 5 stars

The advice and expertise was superb and…

The advice and expertise was superb and M4B kept us updated with the progress of our remortgage throughout the process, speedily dealing with any requirements along the way. I am a returning customer and will continue to use M4B in the future as they have always been brilliant!

22 July 2026
Rated 5 out of 5 stars

Outstanding Professionalism

Agata has arranged countless mortgages for us over the years, and we couldn't be more grateful for her outstanding service. She is always on top of every detail, responds incredibly promptly, and keeps us fully informed with clear, up-to-date information throughout the process. She is professional, knowledgeable, proactive, and an absolute pleasure to deal with. We truly appreciate her dedication and would highly recommend Agata to anyone looking for a reliable and exceptional mortgage broker.

20 July 2026
Unprompted review
MFB logo

Reply from MFB

Thank you for your feedback Rajka, we look forward to working with you again.

Rated 5 out of 5 stars

MFB chased TMW mortgage rates for me…

MFB chased TMW mortgage rates for me until I got my best rate for the next 2 years. Not just that if I needed some equity released - just sit back and Leroy sorts it all out for me with TMW. Thanks!

2 July 2026
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Reply from MFB

Hi Siri, thanks for your review. We're here to help find the best deal for you, so we look forward to working with you again soon

Rated 5 out of 5 stars

Good communication

Good communication. Good outcome

7 July 2026
MFB logo

Reply from MFB

Hi Martin thank you for your feedback and we look forward to working with you again soon.

Rated 5 out of 5 stars

Adam and team are knowledgeable

Adam and team are knowledgeable, efficient and proactive

6 July 2026
Unprompted review
MFB logo

Reply from MFB

Hi Amir, thank you for your feedback, we look forward to working with you again soon.

Rated 5 out of 5 stars

A great team always willing to assist…

A great team always willing to assist throughout our application. Satisfactory results. Market well researched for the best deal.

2 April 2026
Unprompted review
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Reply from MFB

Hi Mr Singh, thank you for your feedback, it was a pleasure to work with you

Rated 5 out of 5 stars

Excellent Service

Agata helps with all of my BtL mortgages. She is extremely swift in responding and seems to have an excellent coverage of the market. Will keep using them going forward.

2 July 2026
Unprompted review
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Reply from MFB

Hi Adam, this is the level of service we are known for, so thank you for your feedback and we look forward to working with you again soon.

Rated 5 out of 5 stars

Great Service

Ellie helped us to move to new rate with existing lender whilst giving us other options to consider.

18 June 2026
Unprompted review
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Reply from MFB

Hi Jacqui, thank you for your feedback. We look forward to working with you again soon

Rated 5 out of 5 stars

Great experience

Had a really good, smooth experience with Ellie. Kept me informed at every stage and when I had silly questions (to which the answers were in the documents I hadn’t read properly) she would kindly highlight the points and clarify for me.

1 July 2026
Unprompted review
MFB logo

Reply from MFB

Hi Michael, thank you for your feedback that's exactly the level of service we aim to provide.

Rated 5 out of 5 stars

Emily has been amazing from start to…

Emily has been amazing from start to finish. My case was quite complex but Emily put my mind at ease every step of the way with Answers for any issues that I encountered. I can’t thank her enough for the service she has given me. A+

26 June 2026
Unprompted review
MFB logo

Reply from MFB

Hi Matt, this is great feedback thank you so much for sharing with us.

Rated 5 out of 5 stars

Another fantastic service from MFB

Another fantastic service from MFB. Remortgage went through smoothly. Any issues was dealt with quickly.
Well done guys

19 June 2026
Unprompted review
MFB logo

Reply from MFB

Hi Frank, thanks for your feedback. It was a pleasure to help with your remortgage and we look forward to working with you again soon.

Rated 5 out of 5 stars

Great communication

Great communication, simple process and end goal achieved without any stress.

15 June 2026
MFB logo

Reply from MFB

Thanks for your feedback, it was a pleasure to help you with your mortgage needs

Rated 5 out of 5 stars

I am very pleased and impressed with…

I am very pleased and impressed with the service received from Ellie and her team at MFB, getting me my first BTL mortgage. They walk me through all the steps and processes, helped me engage with all the solicitors involved, followed up progress with the developers, and when the completion was delayed because the council took over 8 month to issue a certificate to the developers, they helped me ensure that despite the banks attempt to expire my offer, I had the best offer possible for completion. I can't praise them enough and appreciate very much all their help. Wonderful is the word.

12 June 2026
Unprompted review
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Reply from MFB

Hi Simon, this review is why we do what we do. We're here to help find the best deals as well as navigating through the challenges landlords face. We look forward to helping you build a portfolio in the future.

Rated 5 out of 5 stars

Great service

Great service. Worked quickly and had my financial sorted in time.

4 June 2026
MFB logo

Reply from MFB

Hi Arun we're delighted to have helped you out on this occassion.

Rated 5 out of 5 stars

High recommendation

The team provide us great support, friendly, fantastic communication and guided us through everything we needed. Would highly recommend.

1 June 2026
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Reply from MFB

Hi Sean, thanks for your review. We look forward to working with you again soon.

Rated 5 out of 5 stars

ANOTHER GREAT SERVICE

I have dault with Charlie Potter on most of my portfolio over the years and to be 💯 honest I can’t find anything to fault him with,he’s always found me a great deal, keeps on top of everything,updates me regularly,and gets the job done which makes my job as a landlord easier many thanks Tim Reed

31 May 2026
Unprompted review
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Reply from MFB

Hi Tim, we're delighted to hear your feedback. Charlie is always on the ball to help yourself and our other clients. We look forward to hearing back from you again soon

Rated 5 out of 5 stars

Helpful and diligent

Emma was extremely helpful and diligent and found the right mortgage product for us.

3 June 2026
MFB logo

Reply from MFB

Hi Cath, thanks for your review. We're delighted we found the right mortgage product that works for you and we look forward to helping you with your needs in the future.

Rated 5 out of 5 stars

Have been dealing with this company for…

Have been dealing with this company for over 10+ years now! And Leroy Webster has always been my broker from day one. Excellent service him and the team, can't fault them.

Francesca also did a great job, keeping me up to date.

I look forward to continue building my portfolio with the help of MFB, Leroy and the team.

2 June 2026
Unprompted review
MFB logo

Reply from MFB

Thank you for your kind words towards Leroy and Francesca. It always means a lot when we get feedback like this, and we look forward to helping you build your portfolio.

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