We've worked with Carol @ IMAB on two different house purchases now over the course of around 5 years, and she's been fantastic for both. She helped us (two people who are 'maths challenged') understa... See more
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24 Holywell Hill, St Albans, AL1 1BZ, Hertfordshire, United Kingdom
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Great service as always
Talk you through every step so the process is easy to understand
Fully recommend
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Phil and his team were extremely helpful in guiding me through the processes of obtaining my first mortgage, how it all works, checking the market and swiftly securing a very competitive deal for me. Very approachable yet diligent and professional throughout, couldn’t have asked for better.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Carol and the team were very helpful from day one. Swift and informative responses, stuck to the agreed timing for calls, video zoom call made it easier to chat, they listened to my needs and adviced me with all the knowledge that a professional benefits from.
Mortgage options were explained clearly and the speed of IMAB services were exceptional.
Thank you team!
LB
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
I have been using IMAB for many years now, they never dissapoint. Their services are very efficient and professional. I really like individual approach they provide to customers.
Special thank you to Karen , Marcelina and Emily who kept me at ease, informed me about every stage of the process and always had time to answer my queries. Nothing was too much. Buying and selling can be a very stressful time and knowing that you have such a professional and proactive people around you makes all the difference.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Second time using IMAB, and I would highly recommend this company. Karen couldn’t have been more helpful, and I had confidence in the advice given and products offered. Very professional, good follow-up. Will definitely go back when current product has to be renewed.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Thank you Justyna for all your support! Independent Mortgage Advice Bureau were a great service, professional and quick to respond and support.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
We've used IMAB on three transactions now and we've never had to worry about the mortgage part since - they take the stress away and get us great deals. Genuinely recommend.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
All advice I received, all help is greatly appreciated. I have learnt a lot! However, I paid off the mortgage (by selling another house) and so I shall say ... Goodbye and Good Luck to All at IMAB.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
I have been working with Justyna for many years following a recommendation from a friend. She’s now supported me with 3 house purchases, and 2 sales. Justyna is knowledgeable, supportive, and helpful when explaining everything in a language I can understand. I couldn’t rate her service highly enough. Thank you.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Dan Curtin was really helpful throughout and easy to contact.
He always gave solid advice.
Just a top service.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Dan has been absolutely fantastic at every stage of our VERY long road to home ownership. Supportive, full of advice, with humour thrown in too! Top service, top man!
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Karen, Natalia & Emily were great. Karen gave great advice and clearly explained all available options to me. Highly recommend
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Efficient and excellent advice as usual. Will def use again.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Just finished our remortgage with IMAB. Great service from Karen Ramirez and team (glad Karen locked our rate in 6 months ago!!). Karen has been our go to since 2015 and we will continue to go through her for any future property purchases.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Karen has been amazing throughout the process of getting our mortgage offer accepted. She has always been very responsive and happy to take a phone call or arrange a meeting whenever we have needed any advice. The lender we went with needed additional information in order to get our mortgage offer accepted and IMAB were there throughout the process talking to the lender on our behalf and managing the situation. This secured our rate and meant we were able to get the relevant documentation together and have our mortgage offer accepted. Would definitely recommend!
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Wonderful service. Friendly, helpful, super speedy and efficient. Amazing
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Great communication, well explained and updated throughout whole process.
Highly recommend!!
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Excellent experience. Darren Constant was friendly, patient and explained everything clearly.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
I had little knowledge about mortgages, but Karen was incredibly patient, understanding, and helpful. She explained everything clearly and made the process stress-free.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Fast, efficient, friendly service. Made the whole process of re-mortgaging stress free. Couldn't be happier.
Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
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