Simply Money Reviews 

1,133
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally kind, professional, and patient throughout every step of the loan process. People deeply appreciate the clear explanations, reassurance, and helpful guidance provided by the team during difficult financial situations. Consumers consistently note that the online application process is remarkably smooth, straightforward, and extremely easy to follow from start to finish. Reviewers are also very impressed by the remarkably quick response times, prompt communication, and fast loan approvals without any unnecessary delays. Overall, users find the entire service highly reliable, stress-free, and would definitely recommend it to anyone looking for straightforward financial support.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how quick,... See more

Service

People report positive experiences with service, highlighting a smooth, efficient, and professional process.... See more

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, courteous, and patient throughout... See more

Customer service

Customers had positive experiences with customer service, highlighting friendly, patient, and helpful support... See more

Response time

Consumers find response time to be exceptionally fast and efficient. Reviewers frequently highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience at SimplyMoney.com. Nayda was absolutely lovely, very professional, kind, and made me feel comfortable throughout the appointment. She explained everything clearly and to... See more

Company replied


Company details

  1. #32 of 169 best companies in Non-bank financial service
  2. #16 of 63 best companies in Car finance and loan company
  3. #27 of 96 best companies in Finance broker
  4. #7 of 33 best companies in Loan agency
  5. #2 of 41 best companies in Price comparison site

About Simply Money

Written by the company

Loans Made Simple – Find the Right Loan with Confidence

LOANS SO SIMPLE, YOU'VE GOT TO SMILE... It's ever so Simple with Simply Money.

Finding the right loan shouldn't be stressful. At Simply Money, we make comparing loans quick, simple and transparent, helping thousands of people across the UK find the borrowing solution that's right for them. Whether you're looking for a personal loan, secured homeowner loan, debt consolidation loan, home improvement loan, or finance for another purpose, we're here to help you explore your options with confidence.

With just one simple online application, we'll compare loan options from our extensive panel of trusted UK lenders using a soft credit check. This means you can see which loans you may be eligible for without affecting your credit score. It's a fast, hassle-free way to compare competitive loan offers before making a decision.

We understand that everyone's financial situation is different. Whether you have an excellent credit history, are self-employed, or have experienced credit difficulties in the past, our experienced team takes the time to understand your circumstances and help you find suitable loan options from lenders that match your needs.

Simply Money provides access to a wide range of borrowing solutions, including unsecured personal loans, secured homeowner loans, debt consolidation loans, and finance for home improvements, major purchases and other personal expenses. Our straightforward online application can be completed whenever it suits you, while our friendly UK-based advisers are available if you'd prefer expert guidance throughout the process.

We're committed to making borrowing as simple, honest and transparent as possible. That means no confusing financial jargon, no unnecessary pressure and no hidden surprises—just clear information, expert support and a smooth customer experience from application to completion.

We only work with carefully selected, FCA-authorised and reputable UK lenders, giving you access to competitive loan products from providers you can trust. We're also proud to partner with Believe Loans, one of the UK's leading homeowner loan specialists, helping customers access flexible borrowing solutions tailored to their individual circumstances.

Our commitment to outstanding customer service has earned us an Excellent Trustpilot rating, with thousands of satisfied customers praising our fast loan application process, knowledgeable advisers, clear communication and supportive approach. Many customers tell us they felt informed, reassured and never under pressure, making the journey to finding a loan far easier than they expected.

If you're searching for a simple way to compare loans online, check your eligibility with a soft credit search, or find a competitive personal loan or homeowner loan, Simply Money is here to help. With one easy application, access to trusted UK lenders, expert guidance and a customer-first approach, it's easy to see why so many people choose Simply Money when looking for finance.

It's ever so Simple with Simply Money.

Who Are We? Making Finding the Right Loan Simple

Written by the company

Compare Personal Loan Quotes from Trusted UK Lenders in Minutes
Looking for a personal loan doesn't have to be complicated. At Simply Money, we make it quick, simple and stress-free to compare loan options from a panel of trusted UK lenders, helping you find a solution that suits your individual needs. Complete one straightforward online application, and we'll search our panel to provide you with a free, no-obligation loan quote in just minutes. Our process uses a soft credit search, which is only visible to you and won't affect your credit score or credit rating, allowing you to explore your options with confidence. Whether you're looking to consolidate debt, cover unexpected expenses, finance home improvements or simply need extra financial flexibility, we're here to help you compare suitable lending options without the hassle of applying to multiple lenders individually. Prefer a little extra support? Our friendly, knowledgeable UK-based customer service team is on hand to guide you through every step of the process. From answering your questions to explaining your options, we're committed to making your experience as straightforward and transparent as possible. Why choose Simply Money? Compare loan quotes from a panel of trusted UK lenders. Free, no-obligation quotes in minutes. Soft credit search with no impact on your credit score. Simple online application with no unnecessary paperwork. Friendly UK-based support whenever you need it. Fast, secure and straightforward loan comparison. At Simply Money, we believe finding the right loan should be easy, transparent and tailored to you. That's why thousands of customers trust us to help them compare loan options quickly, safely and with confidence. Simply Money – Why make life difficult when finding a loan can be this simple?

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,133)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, easy and got exactly what I was looking for. Would happily use again.

2 September 2026
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Reply from Simply Money

Thank you for your great review of Simply Money. We’re really pleased to hear you found the process quick and easy and got exactly what you were looking for.

We really appreciate your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Easy Loan

Applying for a personal loan through Simple Money was easy, trusted, and straightforward. Once I had everything in place, the whole process only took a few hours, and everything was completed smoothly.

The right service, at the right time, for the right customer! 👍

2 September 2026
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Reply from Simply Money

Thank you for your fantastic 5 Star review! We’re delighted to hear that you found the application process easy, straightforward, and efficient, with everything completed smoothly in just a few hours.

We especially love your “right service, at the right time” comment! Thank you for choosing Simply Money and for sharing your experience with us.

Rated 5 out of 5 stars

I had a great experience getting my…

I had a great experience getting my loan quickly and with minimal hassle. The application process was straightforward, the communication was clear, and everything was handled efficiently. I received the funds much faster than I expected. Highly recommended for anyone looking for a quick and smooth loan process!

2 September 2026
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Reply from Simply Money

Thank you for taking the time to leave such a fantastic review! We’re delighted to hear that you found the process straightforward, efficient, and hassle-free, and that you received your funds sooner than expected.

Providing clear communication and a smooth experience is really important to us, so it’s great to know we delivered. Thank you for choosing Simply Money and for your recommendation!

Rated 5 out of 5 stars

Very good

Very fast and very easy

2 September 2026
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Reply from Simply Money

Thank you for your 5 Star review of Simply Money, we are really pleased you found the service very fast and easy.

Rated 5 out of 5 stars

Great service

Great service. Simple application process. Instant response.

1 September 2026
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Reply from Simply Money

Thank you Mouhamed for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The whole process was quick, easy, and completely stress-free. The team at SimplyMoney.com were professional, knowledgeable, and responsive throughout, keeping me informed every step of the way. Everything was explained clearly, and I felt supported from beginning to end. Highly recommend to anyone looking for straightforward financial advice and outstanding customer service.

1 September 2026
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Reply from Simply Money

Thank you for the recommendation Paul and for taking the time to leave this 5 Star review of Simply Money.

Rated 4 out of 5 stars

The experience was good they told you…

The experience was good they told you dtep by step what to do. The only thing i had to wait 3 days for my money to go in the bank. Other from that they were good.

29 August 2026
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Reply from Simply Money

Thank you for taking the time to leave us a review. We’re really pleased to hear that you had a good experience with Simply Money and found our team helpful in guiding you through each step of the process.

Funds are usually released the same day or the following working day. Unfortunately, due to the Bank Holiday weekend, there can sometimes be a delay with funds reaching an account. This is often due to processing times with the receiving bank rather than a delay with the lender releasing the funds, so sadly this was outside of our control on this occasion.

We’re delighted that you were happy with everything else and the service you received. It’s very rare for us to receive anything less than 5 stars, so as the delay was outside of our control, we’d really appreciate it if you would consider reviewing your rating based on the service you received from our team.

Thank you again for choosing Simply Money and for your kind feedback.

Rated 5 out of 5 stars

Prompt response

Prompt response. Staff very courteous, polite and patient. I felt at home when I visited their office in Ipswich. It was a great experience.

26 August 2026
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Reply from Simply Money

We are really pleased you found the staff at our lender polite, patient and courteous and made you feel at home. Thank you for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Great service simple process

Great service simple process
Highly recommend

26 August 2026
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Reply from Simply Money

Thank you for the recommendation David and the time you have taken to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Ii am so impressed !with this company…

Ii am so impressed !with this company !the whole experience was relaxed they have helped me greatly !! I kept me informed all the way . I can now purchase my lovely purchase for my garden . I recommend this company and Thank you !!!!🙏 plata simply money .

24 August 2026
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Reply from Simply Money

We are pleased you rated us outstanding Maddie from the service that was provided to you throughout your journey. Thank you for taking the time to leave this glowing 5 Star review of Simply Money.

Rated 5 out of 5 stars

Amazing service everything was nice and…

Amazing service everything was nice and clear

20 August 2026
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Reply from Simply Money

We are pleased you rated us outstanding Syed from the service that was provided to you throughout your journey. Thank you for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Very efficient and fair.

20 August 2026
Simply Money logo

Reply from Simply Money

Thank you William for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us

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