Bad experience. +3 days later shipped than anounced. Device did not work upon arrival and was heavily damaged. No compensation offered, +5 days of repair. Avoid this company at all costs, they treat y... See more
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Ik heb de refurbished iPhone 10R gekocht voor de vriendin die, komende van een IPhone 6s er erg blij mee is. Het toestel werd netjes ingepakt en snel geleverd. Tot verrassing werd het toestel geleverd... See more
Een iPhone 12 Pro besteld met conditie 'nieuwstaat'. De dag later iPhone binnengekomen, en idd in nieuwstaat en draaiend, zonder een enkel probleem. Ik noem dit On Time Above Customer Expectation, of... See more
I recently made the best tech decision of my life by buying the iPhone 13 Pro Max from Mobico, and let me tell you, it's been an absolute game-changer! They didn't just sell me a phone; they delivered... See more
Company details
Written by the company
Refurbished iPhone ✓ 2 jaar garantie ✓voor 23:59 besteld volgende dag in huis ✓gratis verzend of afhalen ✓ hoogste kwaliteit ✓ruim assortiment
Contact info
Databankweg 26, 3821 AL, Amersfoort, Netherlands
- 0851301858
- support@mobico.nl
- mobico.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 1 week
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How I took the wrong decision buying…
How I took the wrong decision buying from MOBICO!!!
Be careful with this company, you should not trust it, and try to avoid buying from it.
I purchased refurbished iPhone from MOBICO, since it is a DUTCH company, promising 2-year warranty for the device.
Wrong decision!!! No real warranty!!!
The screen was faulty, non-genuine, and after 2 months it stopped working.
I asked for replacement and received a request to pay for a repair of about 200 euros.
No client service, no management, no guarantee.
I suspected them to scam me, so I took the phone to PhoneLab to check and repair the phone.
The check said that the screen is the cheapest one and tends to break easily. I paid for the repair myself.
I even asked them when I bought it if the screen is genuine and they said yes, otherwise I'd never ever buy this phone.
So be careful
Two phones with defective software
Twice I was sent a phone where the software malfunctioned. The phone constantly timed out. After returning the phone, I was told that I was not logged out of icloud. I spent half an hour with apple looking for the problem, but in the end apple said that yes I was logged out. The customer service was pretty good apart from the icloud issue. I am sending the second phone back because it had the same software issue as the first and will try again with another company.
Update: I have my new phone from another company. I could set it up within 15 minutes. I spent hours on the mobico phone. If it doesn’t work immediately, send it back and do not spend hours trying to fix it, like I did!
Mobico was quick to refund money too. Again customer service was excellent!
Erg blij met de refurbished iPhone 10r
Ik heb de refurbished iPhone 10R gekocht voor de vriendin die, komende van een IPhone 6s er erg blij mee is. Het toestel werd netjes ingepakt en snel geleverd. Tot verrassing werd het toestel geleverd met gratis screenprotector en oplaadsetje! Wow, wat een service!
After sales support was excellent!
After sales support was excellent. I have purchased two phones from the company. One phone stopped working after about 5 months. It was replaced under the guarantee. The process was very quick and efficient.
Highly recommendable
We have just purchased a refurbished iPhone through Mobico NL. What a fantastic experience: the phone itself is near new, there a no signs of any usage, the battery seems brand new, data transfer was flawless and it operates like a new phone.
The service from Mobico NL was perfect. They delivered what they said they would, at the time they indicated and it seems to be backed up with a good warranty.
I ordered the iPhone 13 Pro Max at a…
I ordered the iPhone 13 Pro Max at a like new condition. The phone came within a day and it was perfect with 100% battery health. I strongly recommend this store!
The battery is not original
Perfect
Perfect, have been buying mobile phones for my mother and I for years. They have never disappointed me.
iPhone came in excellent condition…
iPhone came in excellent condition including all stated extras!
Webshop sold a phone that is not working, after returning still a bad phone received back
They sold me a phone labeled "as new", but didnt work (it was continuously turning on and off), so sent it back, but then again received back a not working phone, claiming it was reviewed, repairing. Of course, given no trust after this experience requested a refund, still waiting.
Overall not a professional approach. Also for sending back the phone you need to pay yourself the postal costs. Would not recommend the services on this web-shop.
25/01/2024 Ik bestelde een iPhone 14…
25/01/2024 Ik bestelde een iPhone 14 256 GB paars telefoon en betaalde 699.
Vandaag is het 30/01/2024, de telefoon is er nog steeds niet
Ik belde gisteren en kreeg informatie, ze zei dat ze alleen zwarte kleur hadden,:)) maar ik zei dat ik als een idioot aan het wachten ben. Waarom bel je me niet of e-mail je me niet?
Het spijt ons, het spijt ons, het spijt ons, er wordt niets gehoord behalve de antwoorden!
Dus ik zei: stuur de zwarte telefoon onmiddellijk en ze zeiden oké.
Tot nu toe heb ik het nog steeds niet ontvangen. koop absoluut niets van deze plek, OPLICHTERS
25/01/2024 I ordered an iPhone 14 256 GB purple phone and paid 699.
Today is 30/01/2024, the phone is still not there
I called yesterday and got information, she said they only have black color,:)) but I said I'm waiting like an idiot. Why don't you call me or email me?
We're sorry, we're sorry, we're sorry, nothing is heard except the answers!
So I said send the black phone immediately and they said okay.
So far I still haven't received it.
dont Buy absolutely nothing from this place, SCAMMERS
The phones are genuine Apple Products
I recently made the best tech decision of my life by buying the iPhone 13 Pro Max from Mobico, and let me tell you, it's been an absolute game-changer! They didn't just sell me a phone; they delivered joy, innovation, and the future in a white little package in a very short time! This phone is like a superhero on steroids. The speed, the camera quality, the battery life it's like heaven on earth. Can't wait to start vlogging and showing my African audience the best of Europe.
Third phone not working, and refuses to give money back
I bought an 'nieuwstaat' iPhone 11 ProMax in August 2022. The first time the phone stopped working was less than a month after I received it, and since that I had to return different phones three times(!) because they weren't working. Each time I asked for my money back but they kept sending me "new" phones. I'm still in my 2 year warranty period and they refuse to give me the money back. We have written more than 100 emails back and forth. DON'T EVER BUY FROM THIS COMPANY.
Delayed & then cancelled order: just in time for Christmas
Ordered (#514809) a phone the 27th of November, as a great planner, to make sure to get it by Christmas (which is also my son’s birthday).
I was continually asked to wait 5 more days because they did not have my device. How can you sell something you don’t even have?!
On top of it, now its the 18th!!! And now I am getting my money back “maybe” before Christmas?!!! HOW DOES THIS HELP?!!!
I have to try to buy it elsewhere at a much much higher price, and I don’t even know if it is still available ANYWHERE!
Mobico has proven to be unreliable and I am terribly disappointed that their problem has now become MY problem.
Not even an apology or compensation for the additional cost I must now incur and the additional unnecessary stress added!
Awesome experience
Perfect condition of the refurbished iPhone, amazing customer service and fast delivery! Also found a really good deal about 50% of the original price. Trustworthy
Bought iPhone 12 proMax
I bought iPhone 12 pro-max from Mobico.nl and it was great experience. Got what exaclty it was mentioned on website and next day delivery was awsome.
I have found it reliable and honest...
Perfect decision
Honestly, best delivery service ever so far.
Phone arrived whiting 24 h after the order.
Order tracking was possible, delivery guy kind and professional.
Product, excellent! I ordered iPhone 13 128GB
And works as new. Silicon cover and charger was included.
Packaging clean and perfectly organized.
Great experience! Thanks
I had an anmazing experience
I had an anmazing experience , I ordered IPhone 13 Pro Max Sunday evening and Tuesday morning I already got it at my place. The phone is very nice and service is perfect. So I absolutely can recommend it!
Trustable
I received the phone after a few days of buying it. It came in great condition and I am very happy with this. Will definitely buy again from here.
Perfect place to buy !!
I have super good experience with this platform
super phone quality with best suited economical option for a person like me.
I have purchased another iPhone recently due to overall satisfaction.
Thanks for providing such nice phones at great prices!!
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