Good service for me. Everything discussed was done and i was very satisfied. Ibrahim gave alot of promises i didnt think he could or would deliver but he did well done that man. Highly recommended an... See more
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Landlord Safety Certificate issues all kinds of safety certificates to owners of rented properties in London and surrounding areas. As a landlord, you are required by law to ensure that your property’s gas and electrical equipment is safe to use. You are also obliged to ensure that your property is free of fire hazards and that measures are in place to protect your tenants in the event that a fire does break out. We at Landlord Safety Certificate are qualified to carry out a range of safety checks and issue safety certificates. We are able to check fire alarm systems, carbon monoxide alarms, gas equipment, electrical equipment, and emergency lighting.
Lynx House, Ferndown, Northwood, England, , HA6 1PQ, London, United Kingdom
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We've used them for gas and electricity certificates. Great communication from quote being sent straight away after my inquiry to the engineer coming over for the tests. The engineer was also very polite and neat.
Excellent service from start to finish. They were professional, reliable and easy to deal with, arranging everything quickly and keeping me informed throughout. The whole process was straightforward and hassle-free, and the price was reasonable too. I would happily use Landlord Safety Certificate again and recommend them to other landlords. Five-star service.
Great communication and quick service. No hassle , clear and simple process and maximum value.
Reply from Landlord Safety Certificate
Great service overall! The team always arrives punctually, and the finished work maintains outstanding quality. I’m fully satisfied with the whole experience and would happily recommend them.
Reply from Landlord Safety Certificate
Friendly engagement and fast service. Liked the way they have engaged, answering every question I had , I got appointment booked in a couple of days after the call and appointment itself was stress free, professional and swift.
Reply from Landlord Safety Certificate
We booked a packaged service for EPC rating, EICR and Gas certificates.
Their online booking system was already clear, but I decided to phone and talk with their customer service, who were kind and accommodating. They confirmed availability, and then sent me a confirmation email to pay.
I received a morning time window (8 to 1, if I recall correctly), and the engineer who did the EICR and Gas certificates sent a message about 30 minutes before he arrived. He worked quickly and professionally, and I got the results a few days after.
I was already explained that the EPC rating would be performed by a different engineer: since the original engineer couldn't make it in the booked time, I contacted the office who tried to allocate a separate one. I then communicated with that 2nd engineer directly, and while the appointment ended up being moved, she came a few days later, and went through all checks quickly and professionally too.
That was a little inconvenience, but overall the experience has certainly been very positive. I will repeat when I need to carry out new checks. Thanks!
Reply from Landlord Safety Certificate
Very efficient service and competitive rates. We used this service to 10 of our projects and everything was great!
From the initial contact for booking to completion the experience has been a positive one. The support staff - Mr Ibrahim and the visiting engineer Mr Gurjeet were friendly, polite and professional. The booking process was easy with a simple phone call. The property check was thorough and the certificate provided in a timely manner. I used the same company engineer in 2014 and am sure will use them again in the future.
Ibrahim was extremely helpful in organising everything at very short notice. He liaised with my tenant, who is very difficult to deal with, and ensured the inspection went as smoothly as possible.
Umar, who carried out the inspection, was also very cooperative and kept me updated throughout the process. Without their help and professionalism, this inspection would not have been possible.
Thank you both for your excellent support & service. I would highly recommend you
Reply from Landlord Safety Certificate
I used the company for a PAT test. The service was easy to arrange and the engineer was on time and friendly. About to book an EICR with them too. Thank you!
Reply from Landlord Safety Certificate
Highly recommended. Professional, responsive. Would use again.
Reply from Landlord Safety Certificate
Great company to work with. Very professional and friendly staff.
Thank you again and will use you in the future as well.
Reply from Landlord Safety Certificate
Very good communication and prompt service. Reliable and I will be using them again.
Reply from Landlord Safety Certificate
I have used Landlord Safety Certificates on many occasions. The experience is always positive and they have never let me down. They are punctual, polite and professional every time. Ibrahim at customer service is very responsive and deserves a special mention. I will be using them again in the future.
Reply from Landlord Safety Certificate
Great and professional services, I been using them last couple of years no complaints. Highly recommended.
Reply from Landlord Safety Certificate
Dealt with Aoun. Very responsive and helpful. The cost of the job seems reasonable.
Reply from Landlord Safety Certificate
Good service but issue identified with boiler pressure was not communicated to me during or after the engineer’s visit
Engineer turned up within appointment time.
Good and courteous service.
Satisfied with the service provided.
Reply from Landlord Safety Certificate
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