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WeFix London Reviews 

577
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineering staff for arriving promptly, acting with high professionalism, and being exceptionally thorough during various complex household repairs. People also warmly appreciate the clear explanations provided regarding plumbing, electrical work, and general maintenance procedures. Reviewers often note that workspaces are kept remarkably tidy and clean after the work is finished. Though some reviewers experienced unexpected scheduling delays or encountered problems that could not be fully resolved during their appointment. A few consumers also noted frustrations regarding appointment management and communication when dealing with active leaks.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional when handling various repairs.... See more

Service

Clients share positive opinions on service, highlighting prompt responses and efficient problem-solving... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being speedy,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy it is to schedule visits and... See more

Quality

People report positive experiences with quality, expressing deep satisfaction with the workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t recommend WeFix enough. I had floods of water coming through the ceiling at 23:00. I called WeFix, who were very reassuring, and an engineer arrived in under 30 mins. Adam solved and fixed... See more

Company replied

Rated 5 out of 5 stars

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pl... See more

Company replied

Rated 5 out of 5 stars

Chris came to do a full electrical audit of our property after a couple of incidents to find out what was causing us problems. He worked hard all day, inspecting from cellar to cramped roof space... See more

Company replied

Rated 5 out of 5 stars

Really great experience with WeFix. My toilet pipe broke at 3am Monday morning and I couldn't access the main water valve. Matt R came round fast and within seconds of him coming in he stopped the... See more

Company replied


Company details

  1. #22 of 98 best companies in Plumber
  2. #2 of 19 best companies in Carpenter
  3. #2 of 20 best companies in Drainage Service
  4. #6 of 38 best companies in Electrician
  5. #17 of 60 best companies in Gas engineer
  6. #2 of 28 best companies in Roofing service

Written by the company

London's superior 24hr service company will fix it! WeFix London is your trusted partner for comprehensive home and commercial repair services. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Our experienced engineers are specialists across plumbing, heating & gas, drainage, carpentry, building, electrics, roofing, air conditioning and more. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!

London's superior 24hr service company will fix it!

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services.
Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small.

Your call will always be answered by real people!

Our experienced team are available 24/7, based in our central London Control Centre.

Our experienced team are available 24/7, based in our central London Control Centre.
We won't let you down! We do not use AI!

Contact info

4.9

Excellent

TrustScore 5 out of 5

577 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(577)

536 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Josh was great and super quick

Josh was great and super quick - thanks for the help

5 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear David,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Rob Dalton certainly went the extra…

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the head plumber of the building, who was struggling to drain down the water supply (before we could start work). Look no further than Rob would be my advice, a gem.

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear David,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Plumbing

Lee arrived promptly, explained everything clearly and got the problem sorted. Would recommend!

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Teresa,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Have had on-going issues with our premises plumbing. Josh was great, sorting out the issue and ensuring things were in working order before he left. Really went above and beyond to ensure that as much as possible, he investigated the issue thoroughly

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear David,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Harry Smale was amazing

Harry Smale was amazing! Extremely helpful, came to site quickly and sourced everything we needed. Great service!

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Laura,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Sink refitting

Rob removed insinkerator and installed new pipes and refitted sink. Did a splendid job and checked everything was working before he left. Worked efficiently and tidily.

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Dionne,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee was brilliant

Lee was brilliant. Knowledgable, helpful and got on with the job in a prompt manner.

Would recommend.

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Patrick,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Five stars service

Mr. Rob was very professional, very nice person and resolved all the problems!!!
Thank you! Definitely I will contact We Fix again.

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Teresa,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent work by Matt from Wefix

Excellent work by Matt. Very neat and tidy work. Talked me carefully through what he thought was needed and fully explained options. Cleaned up well when finished. No messing about - every minute spent productively.

3 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Alen,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Efficient garden storage assembly

Alex P came today to assemble a garden storage box. He arrived on time, was very friendly and professional and quickly had the job completed to an excellent standard.
The job was only arranged the day before so great service to have it completed so quickly.

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Linda,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very helpful plumbers

Very helpful, they managed to sort out the issue with the active pump

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Romy,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excelent company to deal with

Realy nice guy, phoned to give time of arrival, arrived on time, work compleated quickly and efficently. Great service all round would recomend and use again.

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Janet,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent work…

Tracy has provided excellent service and successfully fixed our problem. Her help is much appreciated.

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Cynthia,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Quickly found the issue

We’ve been investigating a problem of excess water use for some time. Several engineers failed -was ripped off by Aspect - but Kevin seems to have got to the bottom of it in less than 2 hrs

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Professional and kind

Alex was very knowledgeable and helpful. Really pleasant and professional. Resolved the problem.

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Mrs Gracia,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Good service for air con

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear R S,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fixing front door

Alex came to fix the Perko closer on my front door, which had come loose and as detaching from the door, making it difficult to close. He quickly fixed it and also fixed the night latch of the door that was also loose. Brilliant service and a lovely tradesman. Many thanks, Alex!!

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Hannah,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

They came on time did the servicing

They came on time did the servicing, and explained everything clearly and precisely.

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Richard,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Harry went over and above the call of…

Harry went over and above the call of duty in a very challenging situation and got it sorted.

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Marc,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Bloody brilliant

Bloody brilliant - dude turned up within 40 minutes, new how to fix problem, provided some long term advice and was polite and helpful the whole time.

31 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear L,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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