After being given the run around by calling the first hits on google, we came across Lockrite, we phoned and received a completely different response. You instantly felt like you have the called the r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service - they were really quick to respond & were with me a few hours after I called. Steve couldn't have been more helpful - fixed my back door, which wouldn’t lock, really quickly & helped with an issue on my front door lock. Would thoroughly recommend.
Alan was very quick to sort out the problem with our front door, which had become difficult to close and lock. I really appreciated his prompt help and how efficiently he got it fixed. Such a relief to have it sorted—thank you, Alan! Highly recommended.
One of the worst things that can happen to one in this busy world is to close the front door on way to pick someone up from the station realising you have locked yourself out !READ OTHER REVIEWSTOO!We were rescued by ALAN on a coldish evening within an hour and he even gave us an ETA and how much the call out would cost.His van was his office and workroom...he even cut us 2 new spare keys.Polite efficient wonderful service.Well done ....I have already recommend you this morning...and a BIG thankyou.
Called at 9.50 and Simon arrived at 12 as arranged. Couldn't fault his manners or workmanship. Explained what he was going to do in detail and clearly explained the different locks to us as well as the prices. Left everywhere clean and tidy. Would definitely recommend using .
Reply from LockRite Locksmiths
Reply from LockRite Locksmiths
Really great service, response and flexible with the call out time, very professional and friendly when he came out to do the job and answered all my questions and explained the process and would highly recommend if you need a new car key produced!
Reply from LockRite Locksmiths
An excellent all round service. Very quick, efficient and very helpful.
Highly recommended.
Reply from LockRite Locksmiths
Chris in Colchester is amazing.
My daughter is an NHS doctor who was locked out of her house. Within 45 mins of calling Chris, he had sorted everything and left a smile on all our faces. Briallant! Thank you Chris.
Reply from LockRite Locksmiths
Extremely happy with the service. Colin was super quick to attend to my lock issue, very responsive and professional. Communication was excellent and fast resolution. Definitely recommend!
Reply from LockRite Locksmiths
Super friendly and extremely helpful. Colin Virgo arrived bang on time. Explained everything that was going on with the lock and what was wrong. Really happy with the service 10 out of 10.
Reply from LockRite Locksmiths
What a good guy Steve is. He came straight round. Really help me out as the door wouldn’t lock and I wanted to go home from work. Fixed it dpq. Would recommend him highly.
Reply from LockRite Locksmiths
Reply from LockRite Locksmiths
Chris was so helpful and was able to quickly repair the back plate where I'm sure lots of other locksmiths would have tried to charge me for a whole new lock. Trustworthy, reliable and friendly - highly recommended.
Reply from LockRite Locksmiths
I would not hesitate to recommend Chris. He really has gone above and beyond with helping me. He is extremely knowledgeable and friendly. Thanks again Chris for your help!
Reply from LockRite Locksmiths
Kevin specified he would arrive within 1 hour 10 mins.
which he did.
Diagnosed the problem with front door lock.
Proceeded to find a different lock he could break as front door lock quite expensive - found a solution and gained access then replaced the cheaper lock.
Finally worked on the front door lock and solved the problem.
Thereby solving our problem and saving us some money.
We can thoroughly recommend.
Reply from LockRite Locksmiths
Appt was made easily, and attended on time. The locksmith was friendly, efficient, knowledgeable and helpful and had the job done in less than 15 minutes. Very pleased customer.
Reply from LockRite Locksmiths
Came at time specified over the phone (within 2 hours of phonecall), recognised the issue straight away and fixed the problem and then adjusted fixtures and fittings which had slightly moved over time to make sure door opened/closed seemlessly. Would definitely recommend.
Reply from LockRite Locksmiths
Great service, knowledgeable, pleasant and value for money 👍.
Reply from LockRite Locksmiths
Colin Lockrite Locksmith sorted out the problem quickly . Thank you
Reply from LockRite Locksmiths
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.