LockRite Locksmiths Reviews 

3,166
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 572 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are often described as friendly, polite, and helpful. Reviewers frequently commend the prompt response and quick resolution of problems, with many issues fixed efficiently and often within the hour. Many also find the pricing very reasonable and fair, especially for the quality of service and quick emergency call-outs. However, some people mentioned issues with service transparency or communication, such as unclear pricing before work began or unresponsiveness to contact.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the promptness and efficiency of the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Price

Users describe positive interactions with price, frequently mentioning that the costs were very reasonable... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting very quick and prompt... See more

Customer communications

Consumers find contact to be positive, with many reporting quick responses and efficient service from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fixed appointment with Simon yesterday. He arrived promptly this morning and resolved the issue efficiently and quickly. He explained the fault clearly, showing me how to turn the handle and lock prop... See more

Company replied

Rated 5 out of 5 stars

Ray from secure Locksmiths Milton Keynes was super. Rang him on Monday, arrived on Tuesday morning. Fully assessed problem with my UPVC door lock, in fact was the door. Made adjustments and recommenda... See more

Company replied

Rated 5 out of 5 stars

What amazing service! Came out within 45 mins of contact via WhatsApp and all was fixed within an hour. He explained all he did before he was going to make any adjustments and let me know costs before... See more

Company replied

Rated 5 out of 5 stars

As always, Simon was efficient, patient, polite and respectful. He sorted out the problem I had with notifications from the camera. I recently had a new mobile and the data had not copied over from t... See more

Company replied


Company details

  1. #4 of 17 best companies in Locksmith
  2. #3 of 12 best companies in Emergency locksmith service

About LockRite Locksmiths

Written by the company

Need a local locksmith you can trust?
Call us now on 0800 0612 677 or visit https://www.lockrite.org to find a LockRite locksmith near you.

LockRite have a strong focus on customer service and are ranked within THE BEST companies in the Locksmith and Emergency Locksmith categories on Trustpilot by TrustScore and number of reviews.

24 Hour Locksmith Service


LockRite's nationwide network of local locksmiths are on-call 24 hours a day. Available for all types of locksmith work, including lock-outs, emergency entry, lock changes, lock repairs & upgrades, burglary repairs and more.

Smart Security


In addition to traditional locksmith services, we install and maintain the latest digital smart locks and smart security for homes and businesses. This includes smart locks for timber, PVCu and composite doors, such as the Yale Linus, Yale Conexis and Yale Keyless smart locks. Smart alarms, such as the Yale smart home alarm, and the latest smart CCTV security systems.

DBS Checked & Work Guaranteed


All of our locksmiths are DBS checked for your peace of mind and our work is guaranteed with a 12 month manufacturers warranty on all parts and 90 days guarantee on all workmanship

Local Locksmiths


Our highly trained and experienced locksmiths live within the locality they serve or close enough for a short commute. Not only does this mean they can be with you very quickly, but it also means you are helping to support a local business that has an interest in your community.

NO CALL OUT FEE - DBS CHECKED LOCKSMITHS - WORK GUARANTEED - 24 HOUR - TOP RATED

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,166)

561 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Called out to Construction site and the quick response was excellent from excellent service…

Called out to Construction site avoiding any disruption to workers .The quick response was excellent from start to finish. It was an old commercial unit which was not an easy lock to replace with it being old but the solution was down to the experience of the locksmith.The quick and efficient service allowed work to continue without any delays

20 July 2026
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi James, thank you for taking the time to leave a review. I'm happy to hear you were pleased with the service provided and we will always be here to help if needed again in the future. Thanks again, Ozzy

Rated 5 out of 5 stars

Excellent service

Excellent service. Polite respectful and did an amazing job.

20 July 2026
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Reply from LockRite Locksmiths

Hi Alexia, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Brilliant service from Chris at…

Brilliant service from Chris at LockRite Clacton. My mother-in-law needed help on a Sunday, and he attended within an hour of us calling.

He was friendly, professional and made the whole situation much less stressful for her.

Once the issue was sorted, he also called me afterwards to explain what had been done and give me an update, which I really appreciated.

A genuinely reliable and helpful service. I would not hesitate to recommend Chris to anyone needing a locksmith in the Clacton area.

19 July 2026
Unprompted review
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Reply from LockRite Locksmiths

Hi Daniel, thank you for taking the time to leave a review. I'm sure Chris will be delighted to read your comments and I'm happy to hear you were pleased with the work completed. Thanks again, Ozzy

Rated 5 out of 5 stars
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Caroline, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Very quick response

Very quick response. Problem solved.

17 July 2026
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Reply from LockRite Locksmiths

Hi Mike, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the work completed. Ozzy

Rated 5 out of 5 stars

Amazing service by Josh

Amazing service by Josh,
Sorted out the issue in minutes and I mean minutes. Time was an issue for me , as I’m a carer. He came within the ten mins he said. Changed everything and unlocked the key safe and fitted a new one
Great lad and great service
Defo recommend

17 July 2026
Unprompted review
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Reply from LockRite Locksmiths

Hi Bia, thank you for taking the time to leave a review. I'm sure Josh will be delighted to read your comments and I'm happy to hear you were pleased with the service provided. Thanks again, Ozzy

Rated 5 out of 5 stars
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Jill, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Excellent service

Excellent service. Professional, efficient and friendly.

16 July 2026
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Reply from LockRite Locksmiths

Hi John, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Excellent all round

Excellent all round. Promp service, problem solved. No fuss

15 July 2026
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Reply from LockRite Locksmiths

Hi Stephen, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

They were able to attend within 24…

They were able to attend within 24 hours and were very polite and respectful and managed to resolve my problem.

16 July 2026
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Reply from LockRite Locksmiths

Hi Anthony, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the job completed. Ozzy

Rated 5 out of 5 stars

Great response and service carried out…

Great response and service carried out by Kevin and a very good price.
Thankyou so much for your help.
Pete w

15 July 2026
Unprompted review
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Reply from LockRite Locksmiths

Hi Pete, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Kevin will be delighted to read your comments. Ozzy

Rated 5 out of 5 stars

Great Service .

Byron from Haslingdon came out to my car(Range Rover) a really nice guy supplied me with a new key programed great job and was not expensive. Thank you Byron.

15 July 2026
Unprompted review
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Reply from LockRite Locksmiths

Hi Garth, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Byron will be delighted to read your comments. Ozzy

Rated 5 out of 5 stars

Very good service.

15 July 2026
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Reply from LockRite Locksmiths

Hi Florence, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Josh

Josh was very helpful and professional and did a great job on replacing our broken locks on the front door.
Would definitely recommend using his company again.

11 July 2026
Unprompted review
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Reply from LockRite Locksmiths

Hi Edward, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Josh will be delighted to read your comments. Ozzy

Rated 5 out of 5 stars

Well done Ian.

Well done Ian.
A tricky job but you sorted it and I didn't need any parts to pay for.
Many thanks

14 July 2026
Unprompted review
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Reply from LockRite Locksmiths

Hi Barry, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Ian will be delighted to read your comments. Ozzy

Rated 5 out of 5 stars

Josh changed two broken locks and was…

Josh changed two broken locks and was incredibly helpful. For an emergency call out, the price was excellent. He was really personable and polite. I would recommend Josh at Lockrite

14 July 2026
Unprompted review
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Reply from LockRite Locksmiths

Hi Kirsti, thank you for taking the time to leave a review. I'm sure Josh will be delighted to read your comments and I'm pleased to hear you thought the prices were reasonable as we do aim to keep them as low as possible. Thanks again, Ozzy

Rated 5 out of 5 stars

Fantastic service and knowledge secure Locksmiths Milton…

Ray from secure Locksmiths Milton Keynes was super. Rang him on Monday, arrived on Tuesday morning. Fully assessed problem with my UPVC door lock, in fact was the door. Made adjustments and recommendations, very comprehensive and reasonable price. Will definately recommend very highly. Thanks Ray.

14 July 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Sally, thank you for taking the time to leave a review. I'm sure Ray will be delighted to read your comments and I'm pleased to hear you thought the prices were reasonable as we do aim to keep them as low as possible. Thanks again, Ozzy

Rated 5 out of 5 stars

We all need a Simon!

I called Simon this morning in a mad panic as I managed to break the lock on my business door. He came round a few hours later and fixed it for me. He also did an amazing job clearing up after himself; you wouldn't have known he was there!

13 July 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Frances, thank you for leaving a review. I'm sure Simon will be delighted to read your comments and I'm pleased to hear we could fix the issue regarding the lock. Thanks again, Ozzy

Rated 5 out of 5 stars

Replacement door lock

Prompt response to query and new lock fitted the same day.

13 July 2026
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Mrs Joy Smith, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the work completed. Ozzy

Rated 5 out of 5 stars

The engineer Ron Innes was excellent…

The engineer Ron Innes was excellent and explained fully what was broken with the locking mechanism. Great service from a very helpful engineer.

10 July 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Francis, thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Ron will be delighted to read your comments. Ozzy

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