LockRite Locksmiths Reviews 

3,369
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 624 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skilled staff members for being exceptionally polite, professional, and reassuringly helpful during unexpected and stressful emergency lockouts. Reviewers also deeply appreciate the remarkably prompt response times and highly efficient service that successfully resolves door and lock issues quickly without causing any property damage. A few other people also felt that scheduling appointments and securing specialized replacement parts might occasionally require a brief wait or an additional follow-up visit. Consumers consistently emphasized the exceptionally clear communication, fair pricing, and honest advice provided throughout the entire repair process.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrival times and efficient lock... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly, consistently praising their... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are very reasonable... See more

Response time

People report positive experiences with response time, frequently highlighting speedy arrivals and excellent... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consumers feel instantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being given the run around by calling the first hits on google, we came across Lockrite, we phoned and received a completely different response. You instantly felt like you have the called the r... See more

Company replied

Rated 5 out of 5 stars

Getting locked out of the house on a Sunday night with two young kids will always be frustrating, and the last thing I need is to deal with, is a contractor taking the mick. I lucked out, took a punt,... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Kev! He was quick to respond, professional, friendly, and extremely helpful during a very stressful situation. He explained everything clearly, completed the job efficiently, and mad... See more

Company replied

Rated 5 out of 5 stars

Contacted Freddie on the website number for the Louth, Lincs area about 3.30pm. My elderly parents back door would not lock and the were very nervous about leaving the door unlocked during the night.... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Emergency locksmith service

About LockRite Locksmiths

Written by the company

Need a local locksmith you can trust?
Call us now on 0800 0612 677 or visit https://www.lockrite.org to find a LockRite locksmith near you.

LockRite have a strong focus on customer service and are ranked within THE BEST companies in the Locksmith and Emergency Locksmith categories on Trustpilot by TrustScore and number of reviews.

24 Hour Locksmith Service


LockRite's nationwide network of local locksmiths are on-call 24 hours a day. Available for all types of locksmith work, including lock-outs, emergency entry, lock changes, lock repairs & upgrades, burglary repairs and more.

Smart Security


In addition to traditional locksmith services, we install and maintain the latest digital smart locks and smart security for homes and businesses. This includes smart locks for timber, PVCu and composite doors, such as the Yale Linus, Yale Conexis and Yale Keyless smart locks. Smart alarms, such as the Yale smart home alarm, and the latest smart CCTV security systems.

DBS Checked & Work Guaranteed


All of our locksmiths are DBS checked for your peace of mind and our work is guaranteed with a 12 month manufacturers warranty on all parts and 90 days guarantee on all workmanship

Local Locksmiths


Our highly trained and experienced locksmiths live within the locality they serve or close enough for a short commute. Not only does this mean they can be with you very quickly, but it also means you are helping to support a local business that has an interest in your community.

NO CALL OUT FEE - DBS CHECKED LOCKSMITHS - WORK GUARANTEED - 24 HOUR - TOP RATED

Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(3,369)

581 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service - they were really quick to respond & were with me a few hours after I called. Steve couldn't have been more helpful - fixed my back door, which wouldn’t lock, really quickly & helped with an issue on my front door lock. Would thoroughly recommend.

27 October 2026
Rated 5 out of 5 stars

Alan was very quick to sort out the…

Alan was very quick to sort out the problem with our front door, which had become difficult to close and lock. I really appreciated his prompt help and how efficiently he got it fixed. Such a relief to have it sorted—thank you, Alan! Highly recommended.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

One of the worst things that can happen…

One of the worst things that can happen to one in this busy world is to close the front door on way to pick someone up from the station realising you have locked yourself out !READ OTHER REVIEWSTOO!We were rescued by ALAN on a coldish evening within an hour and he even gave us an ETA and how much the call out would cost.His van was his office and workroom...he even cut us 2 new spare keys.Polite efficient wonderful service.Well done ....I have already recommend you this morning...and a BIG thankyou.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Called at 9.50 and Simon arrived at 12…

Called at 9.50 and Simon arrived at 12 as arranged. Couldn't fault his manners or workmanship. Explained what he was going to do in detail and clearly explained the different locks to us as well as the prices. Left everywhere clean and tidy. Would definitely recommend using .

3 November 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Simon will be delighted to read your comments. Thanks again, Ozzy

Rated 5 out of 5 stars

Door lock repaired

Excellent service, extremely friendly and got the job done ✔️

26 October 2026
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Really great service

Really great service, response and flexible with the call out time, very professional and friendly when he came out to do the job and answered all my questions and explained the process and would highly recommend if you need a new car key produced!

31 October 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

An excellent all round service

An excellent all round service. Very quick, efficient and very helpful.
Highly recommended.

29 October 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Don, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Chris in LockRite Colchester is amazing!

Chris in Colchester is amazing.

My daughter is an NHS doctor who was locked out of her house. Within 45 mins of calling Chris, he had sorted everything and left a smile on all our faces. Briallant! Thank you Chris.

29 October 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Jonathan, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Chris will be delighted to read your comments. Ozzy

Rated 5 out of 5 stars

Extremely happy with the service

Extremely happy with the service. Colin was super quick to attend to my lock issue, very responsive and professional. Communication was excellent and fast resolution. Definitely recommend!

28 October 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Carla, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Colin will be delighted to read your comments. Thanks again, Ozzy

Rated 5 out of 5 stars

Super friendly and extremely helpful

Super friendly and extremely helpful. Colin Virgo arrived bang on time. Explained everything that was going on with the lock and what was wrong. Really happy with the service 10 out of 10.

28 October 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Steve, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Colin will be delighted to read your comments. Ozzy

Rated 5 out of 5 stars

What a good guy Steve is

What a good guy Steve is. He came straight round. Really help me out as the door wouldn’t lock and I wanted to go home from work. Fixed it dpq. Would recommend him highly.

26 October 2026
Unprompted review
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Reply from LockRite Locksmiths

Hi David, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Steve will be delighted to read your comments . Thanks again, Ozzy

Rated 5 out of 5 stars

Very friendly and reliable service.

Very friendly and reliable service.

16 October 2026
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Trustworthy locksmith

Chris was so helpful and was able to quickly repair the back plate where I'm sure lots of other locksmiths would have tried to charge me for a whole new lock. Trustworthy, reliable and friendly - highly recommended.

26 October 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Laura, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Chris will be delighted to read your comments. Thanks again, Ozzy

Rated 5 out of 5 stars

I would not hesitate to recommend…

I would not hesitate to recommend Chris. He really has gone above and beyond with helping me. He is extremely knowledgeable and friendly. Thanks again Chris for your help!

22 March 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Chloe, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Chris will be delighted to read your comments. Ozzy

Rated 5 out of 5 stars

Kevin specified he would arrive within…

Kevin specified he would arrive within 1 hour 10 mins.
which he did.
Diagnosed the problem with front door lock.
Proceeded to find a different lock he could break as front door lock quite expensive - found a solution and gained access then replaced the cheaper lock.
Finally worked on the front door lock and solved the problem.
Thereby solving our problem and saving us some money.
We can thoroughly recommend.

24 October 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Jill, Thank you for taking the time to leave a review. I'm sure Kevin will be delighted to read your comments and I'm happy to hear you were pleased with the work completed. Thanks again, Ozzy

Rated 5 out of 5 stars

Excellent service

Appt was made easily, and attended on time. The locksmith was friendly, efficient, knowledgeable and helpful and had the job done in less than 15 minutes. Very pleased customer.

24 October 2026
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Ralph, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Broken door

Came at time specified over the phone (within 2 hours of phonecall), recognised the issue straight away and fixed the problem and then adjusted fixtures and fittings which had slightly moved over time to make sure door opened/closed seemlessly. Would definitely recommend.

23 October 2026
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Tom, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the work completed. Ozzy

Rated 5 out of 5 stars

Great service

Great service, knowledgeable, pleasant and value for money 👍.

23 October 2026
Unprompted review
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi John, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm happy to hear you were pleased with the service provided. Ozzy

Rated 5 out of 5 stars

Colin Lockrite Locksmith sorted out the…

Colin Lockrite Locksmith sorted out the problem quickly . Thank you

22 October 2026
LockRite Locksmiths logo

Reply from LockRite Locksmiths

Hi Kelly, Thank you for taking the time to leave a review we always appreciate our customers feedback and I'm sure Colin will be delighted to read your comments. Ozzy

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