i-bidder.com Reviews 

Stay away from this auction site.
I bought a camera that was advertised as a Nikon Z III, but the item I received was only a Nikon Z. This is not what was listed or what I paid for.
I contacted customer support multiple times by email. Each time, I was told that I would receive a response within 48 hours. It has now been over 10 days, and I have not received a single meaningful reply. I have sent several follow-up emails and have been completely ignored.
This experience has been extremely frustrating and disappointing. In my opinion, the company has been misleading and unresponsive when faced with a legitimate customer complaint. I would strongly recommend that potential buyers think carefully before purchasing from this auction site.

The support I recently received from i-bidder.com, via their customer service agent Vhanj, was excellent.The auction house in question quickly established contact and provided technical data which, hopefully, will assist in a resolution to the issue I raised.

Scammers, avoid any cost

Great service all round

Ibidder you must vet you supply customers better i have now been let down by 2 of your auction suppliers to the total of nealy 1500 pounds they don't deliver or communicate so you just end up losing your money this is a lessen leart for me so everyone please be aware this site is not safe you might get your goods and you might probably not .

I used to be with i bidder but got blocked BECAUSE of a emma group i had bough defibs and when i asked what the battery life was they said a year which meant it was old stock and battery life should be 7 years and to buy a battery it wood cost 500 for a new battery so i didnt pay so got blocked THEY ARE ALL FOR THE COMPANYS NOT THE CONSUMER

Fantastic was quick and easy

Very helpfull and resolved my problem quickly highly recommend

Good site, easy to navigate, a one stop shop. Any issues quickly resolved

the auction house Wellsbright auction never picked up the phone, they never returned my messages, when asked where the car was to be checked, they never came back to me.
on this, the final day, I was the highest bidder when the time ran out. the reserve had been met. then the screen said sorry.
this is a con auction house.
their ratings are terrible with lots of very angry customers. I suppose I thought it wouldn't happen to me. I think you should seriously think about keeping Wellsbright on your system.
It has made me and my team very cynical about using ibidder again.
I was bidding on a 2018 plate Toyota Land cruiser. lot 7 in todays auction.
many thanks.

Julian Chichester
07973746291

I want to share my experience to hopefully prevent someone else from going through the same situation.
I have given, i-bidder 72 hours to reply to email I sent them, with this email and all the information on before posting this on here with no reply from them

I recently bid on a Porsche Cayenne Coupe 3.0 (Reg: KR23 OGP) through i-bidder, listed by Smart Asset Solutions Ltd. The vehicle looked excellent cosmetically, and the description and photos made it seem like a great deal—almost too good to be true.

While it was mentioned that the car was a “V Car,” there was no clear information about serious structural damage underneath. Only after payment was I advised not to drive the vehicle and to delay collection. That’s when the alarm bells started ringing.

At that point, what seemed like a dream purchase turned into a nightmare.
With the 30% hammers and Vat this purchase £15,456.00 the Total amount was £43,534.80 for a lump of metal

I cancelled the purchase within hours, but due to their terms and conditions, I still lost £9,936 including VAT in fees. The costs and charges are excessive and, in my opinion, completely unreasonable given the circumstances.
Smart asset solutions, made me retract an email I sent about complaining and I feel I was being bullied about this before I would get any payment back

To make matters worse:
• Smart Asset Solutions Ltd appears to be a very new company and is not even listed on Trustpilot. (I will be doing them a review if there ever get on trustpilot)
• The vehicle will likely be re-listed, meaning someone else could fall into the same trap.

I take some of responsibility for not doing enough due diligence better—but feel both companies know what they were doing
This happened Easter Friday 3rd of April 2026
I’m sharing this so others don’t make the same mistake. I am currently seeking advice from Trading Standards and may pursue legal guidance regarding this matter. I also trust that your company will review this listing carefully, as the condition appears to differ significantly from what was advertised.

This has left me very depressed all weekend, struggling to justify and deal with the loss of almost £10k in these hard and difficult times this has left me very close to the line

My advice:
• Do not bid unless you fully understand the risks.
• Always carry out independent checks.
• Never rely solely on listing descriptions or photos.

Is the wors action. I suggest no one use it , they have lot of hiding charce, I bid 5k on a van and at the end after many tax I have to pay 10k do not bid , also didn't wright on description that they not ha an valid MOT , didn't say that all doors not closing and the windscreen is badly damaged, don't say that lot of light on board , they only make photoshop pictures to attract the biders, if you ever see i-biders my advice is to running away, you will end up very badly.

The customer service went above and beyond with her help . She took the time to help pin point my winning auction and gave me the numbers I needed .thank so much for all your time and advice .

Don’t buy on this platform they have too many scammers operating on it and many of them are protected by them. Complain to your local mp about this company and ensure they are accountable for allowing fraud and scams to occur on their site.

Also that Kenneth on chat is useless

Email and telephone enquiries were answered promtly and professionally.

You will find no matter how big the theft or how corrupt the auction house, Ibidder will always be on their side. It has sold it soul for 4% (or whatever the commission is…).

So buy on the platform but no when you get done over by one of the conning corrupt auction houses (and there are many good ones as well…) that you’re on your own and they will be protected by Ibidder hiding behind its alleged T&Cs!

Shop at your peril…

All I can say is I wish I had read the reviews before registering with I bidder
Be very careful with hidden charges, they are a very dear way of bidding on items , I unfortunately didn't read the t&cs, as someone else has stated screenshot your lot and terms and conditions, literally you can pay double of what your expecting and when your paying thousands that's quite a shock .

At the start of an auction I wad unable to see the bids so got hold of Kenneth at support. He quickly diagnosed it as a fault with my computer and talked me through the procedure to fix it, enabling me to bid. Impressed with the service.

Worst thing I ever done was registering to bid on this web site .
Complete scam I lost 11000 euro .
Stay clear buy some where else.!

What a disgrace of a company called to apologise about a genuine mistake by accident couldn’t get back in time to cancel the bid . Called straight away and was treated very rudely even though I politely apologised.